Placing requests through ALMA for items in stock
When a borrower has forgotten their ID card and asks us to keep books for them, in the past we have issued these to the Holds Trolley, so that we know where they are, until such time as the borrower returns. However, we want to convert these into official requests, so that they are time limited; cannot be requested by anyone else in the meantime; and no student can request more items than their limit, thus denying other people the use of those books. To make this an easy process, is it possible to enable the ‘Scan in items’ function to create a list of items that are in stock and to allow the whole list to be placed on request for one borrower in one process? At the moment, ‘Scan in items’ is set up as ‘Work order type’ but could this or the subsequent status include ‘Physical item request’? When looking at an individual item’s record, the ‘Work orders/requests are lumped together in the ‘More info’ pop-up, which suggests that they are somehow linked.
Another option would be to allow such a list of requests to be placed from the borrower’s account, using the ‘Submit request’ button but that it was set up in such a way that you could create a whole list of items as Physical item requests, rather than having to go through the process for each individual item, which is tedious.
Bethan Charles
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Hello All,
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