Configure Alma Letters to use the operator's "from" address, rather than the value stored in "addressFrom"
This is in reference to case 00172604. It was suggested we post this here by Yaala Ariel-Joel.
- Go to Alma Menu -> General Configuration -> Letter Emails
- Select, for example, the General Assign To Letter
- We have configured the "addressFrom" field in this and several other letters to be the email address of one of our library departments
For some letters, however, we find that it would make more sense for the FROM address to use the email address of the individual Alma operator whose action generated the letter, rather than using the single email address that is stored in "addressFrom".
For example, different Alma operators who work in different departments perform functions that initiate the General Assign To Letter. So, having a single department's email address used as the FROM address doesn't make sense in all cases and can be misleading.
As of now, this isn't in development, but Yaala said this group might want to know about it. I have also added a screenshot of what I mean.
m schwendener commented