Kip A. Darling

← Have an idea for Ex Libris?

My feedback

26 results found

  1. customizing the text when sending the download URL via email

    1 vote
    1 comment  ·  RapidILL » Rapid X  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Kip A. Darling commented  · 

    Yukako, I wonder what configuration you are using? Are you able to provide more details about your system set-up? It's possible there is existing functionality, depending on how you are using RapidILL.

  2. "Send query to patron" is visible in attachments

    6 votes
    1 comment  ·  RapidILL » Alma integration  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Kip A. Darling commented  · 

    💬 Sent patron query letters are visible in attachments, but they're stored in a different location than you might expect:

    ・They appear in 'User Details' > 'Attachments' tab (not in the Resource Sharing > Borrowing Requests attachments)
    ・File names start with 'QueryToPatronLetter_...'

    💭 Why it likely works this way:
    --------------------------------
    ・These are patron-facing communications, so they're stored with other user communications
    ・Resource Sharing requests may be archived/removed after completion (depending on cleanup rules)
    ・Storing them in user details ensures longer-term visibility

    ➤How to find them:
    -------------------------
    ・From the individual request, click the hyperlinked username in the request task list to navigate to the user page
    ・Then check the attachments tab

    🤓☝️ Workaround: If you need quick reference while the request is active, you could copy the notification and paste it in your resource sharing request notes.

  3. Changing daily quota of Lending requests

    9 votes
    0 comments  ·  RapidILL » Configuration  ·  Admin →
    How important is this to you?
    Kip A. Darling supported this idea  · 

  4. One Pod for all RapidILL customers

    6 votes
    0 comments  ·  RapidILL » Other  ·  Admin →
    How important is this to you?
    Kip A. Darling supported this idea  · 

  5. Priority by language (not just by time-zone and load-balance)

    4 votes
    0 comments  ·  RapidILL » Other  ·  Admin →
    How important is this to you?
    Kip A. Darling supported this idea  · 

  6. RapidILL Toolkit for Improving Scan Quality

    7 votes
    0 comments  ·  RapidILL » Other  ·  Admin →
    How important is this to you?
    Kip A. Darling supported this idea  · 
    Kip A. Darling shared this idea  · 

  7. Region-Specific Copyright Guidance and Integrated Workflow for RapidILL

    5 votes
    1 comment  ·  RapidILL » Other  ·  Admin →
    How important is this to you?
    Kip A. Darling supported this idea  · 
    Kip A. Darling shared this idea  · 

  8. ISBN

    48 votes
    1 comment  ·  RapidILL » Borrowing  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Kip A. Darling commented  · 

    This important issue can impact the value institutions receive from their RapidILL subscription. Until a resolution is implemented, members should take the following steps for rejected eBook chapter requests:

    1. Have library staff manually check RapidILL holdings for alternative ISBNs or E-ISBNs that produce a positive match.

    2. If an alternative ISBN is found, edit the request with the matching ISBN, then resubmit to RapidILL.

    3. If no alternative ISBN matches, check other suppliers to fulfill the request, confident in the knowledge that you haven't missed a holding on RapidILL.

    By following this workflow, you can maximize the value of your RapidILL subscription while mitigating the impact of rejected eBook chapter requests.

    Kip A. Darling supported this idea  · 

  9. Allow to fill RapidILL requests with URLs instead of files

    82 votes
    2 comments  ·  RapidILL » Lending  ·  Admin →
    How important is this to you?
    Kip A. Darling supported this idea  · 

  10. Alma/Rapido notes: Reason for rejection should be passed on through RapidILL

    184 votes
    3 comments  ·  RapidILL » Alma integration  ·  Admin →
    How important is this to you?
    Kip A. Darling supported this idea  · 

  11. Add a date measure to Digital Inventory/Usage Analytics

    15 votes
    0 comments  ·  Alma » Analytics  ·  Admin →
    How important is this to you?
    Kip A. Darling supported this idea  · 

  12. RS Borrowing Requests - search by 'Old value' 'External ID'

    31 votes
    2 comments  ·  Alma » Resource Sharing  ·  Admin →
    How important is this to you?
    Kip A. Darling shared this idea  · 

  13. Report a problem - allow users to add an attachment

    52 votes
    2 comments  ·  Primo » Primo VE  ·  Admin →
    How important is this to you?
    Kip A. Darling supported this idea  · 

  14. Field to add "Charges" in the price.

    76 votes
    0 comments  ·  Alma » Acquisitions - General  ·  Admin →
    How important is this to you?
    Kip A. Darling supported this idea  · 

  15. Allow transferring a recall to the next eligible item without placing a new request

    28 votes
    0 comments  ·  Alma » Fulfillment - Requests  ·  Admin →
    How important is this to you?
    Kip A. Darling supported this idea  · 

  16. A "kill switch" for General System Administrators to immediately disconnect individual Alma users

    58 votes
    4 comments  ·  Alma » User Management  ·  Admin →
    How important is this to you?
    Kip A. Darling supported this idea  · 

  17. Resource sharing borrowing requests - Overdue Request status

    10 votes
    0 comments  ·  Alma » Resource Sharing  ·  Admin →
    How important is this to you?
    Kip A. Darling supported this idea  · 

  18. Resource Sharing Borrowing Requests - Renewed by Partner Status

    9 votes
    0 comments  ·  Alma » Resource Sharing  ·  Admin →
    How important is this to you?
    Kip A. Darling supported this idea  · 

  19. When Creating Borrowing Requests Check for Duplicates with previous completed and cancelled requests

    20 votes
    2 comments  ·  Alma » Resource Sharing  ·  Admin →
    How important is this to you?
    Kip A. Darling supported this idea  · 

  20. British Library Billing Account codes visible in Lending Resource Sharing

    26 votes
    3 comments  ·  Alma » Resource Sharing  ·  Admin →
    How important is this to you?
    Kip A. Darling supported this idea  · 
    An error occurred while saving the comment
    Kip A. Darling commented  · 

    Great idea.

    Would also like to see this as an option for the partner record that can be configured to display on the 'Resource Sharing Partner List' screen. Once added, it would make it quickly accessible when processing claims.

    (I suppose in theory the existing 'code' option could be used, although only when first creating the partner record, as it can't be amended afterwards. I'd rather retain that field for the location code though, and have a separate 'billing code' option added in)

← Previous 1

Feedback and Knowledge Base

(thinking…)