Skip to content

Primo

← Have an idea for Ex Libris?

Your feedback matters to us. Help us improve Primo by telling us what you’d like to see using the message areas below. You can also can support something already posted.

We would love to be able to respond to every idea that is submitted, but this is not feasible. We are, however, committed to responding to the most popular ideas—those that have received the most points.

For more information please review our FAQ and guidelines. Thank you.

How can we improve Primo?

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

713 results found

  1. Showing Cookies Banner on Primo VE

    Legally, websites need to offer users the ability to opt out of cookies by default. Primo VE doesn't offer this or a banner to say that cookies are in use when accessing it.

    This should be implemented as it is a legal requirement for us as libraries.

    39 votes
    6 comments  ·  Primo VE  ·  Admin →

  2. The new Give Us Feedback Tool should provide information about the end users IP

    Access to electronic resources our library subscribes to is IP-based. If the user's IP address belongs to the university's IP range, they are recognized when they go to the resource and do not experience any access problems. Most of the issues reported to our support team come from students who forgot to turn on the VPN. Adding the IP address information to the feedback message would save us a lot of time in processing such issues.

    198 votes
    3 comments  ·  User Functionality  ·  Admin →

  3. Define preferred pickup location in personal details of my account

    As a user of a large library network, I usually pick up the books I loan at library Z. When making a request I have to scroll down or use the search function in order to find library Z at the bottom of the very long list of pickup locations.

    I would like a new feature, so that I can define my preferred pickup location as library Z in the personal details of my account. So, my preferred pickup location would always be displayed at the very top of the list of pickup locations. Plus, I could see at one…

    40 votes
    5 comments  ·  User Interface  ·  Admin →

  4. New tool 'Give us feedback' - allow files to be uploaded

    It would be helpful if the new 'Give us feedback' widget allowed users to upload files when reporting issues. Our current in-house widget allows this and we have found it a useful feature.

    16 votes
    5 comments  ·  User Interface  ·  Admin →
    Closed  ·  AdminYael (yael.shahar@clarivate.com, Ex Libris) responded

    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 30 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Primo.


    Best regards,

    Primo Product Team

  5. Extend the limit on the Summary Holdings Display to more than 10 holdings.

    If a title is held at more than 10 locations, its holdings summary will not appear on the Locations page—however, the more locations, the higher demand for checking the range of the coverage. Therefore, please display all summary holdings regardless of the number of holdings.

    48 votes
    5 comments  ·  Primo VE  ·  Admin →
    Closed  ·  AdminYael (yael.shahar@clarivate.com, Ex Libris) responded

    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 30 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Primo.


    Best regards,

    Primo Product Team

  6. Uploading images for New Tool-Give Us Feedback

    An image means more imformation, it will help us to understand the questions of reader better. Of course, it would be nice if there was an instant chat window.

    17 votes
    5 comments  ·  Primo VE  ·  Admin →
    Closed  ·  AdminYael (yael.shahar@clarivate.com, Ex Libris) responded

    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 30 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Primo.


    Best regards,

    Primo Product Team

  7. Resource Recommender

    Resource Recommender - It would be great if we can get information on which resource recommender is being used in number of times. For example - we have resource recommenders for the New York Times - would like to see if the resource recommenders for this specific resource are being used. We were hoping to gather that the kind of detail.

    Thank you

    31 votes
    1 comment  ·  Analytics  ·  Admin →
    Closed  ·  AdminYael (yael.shahar@clarivate.com, Ex Libris) responded

    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 30 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Primo.


    Best regards,

    Primo Product Team

  8. Add ability to save a record with a label while in the full record (Saved Record with label to My Favorites)

    I'm a student reviewing a list of results in Primo for a new assignment. I only have a bit of time right now to start my research, and in this first session I want to save articles which look like they meet my topic. Then I plan to come back on another day when I have more time, to do more detailed assessment of the articles I saved, read the full text, and start writing my assignment. I'm using a label to organise the articles in My Favorites, because I have quite a few topics for several assignments due in…

    7 votes
    2 comments  ·  User Functionality  ·  Admin →
    Closed  ·  AdminYael (yael.shahar@clarivate.com, Ex Libris) responded

    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 30 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Primo.


    Best regards,

    Primo Product Team

  9. Indicate the other fields in use for an advanced search in collapsed mode

    When a user undertakes an advanced search and chooses dates, language or resource types, those limits are not shown to the user who may forget what they had searched for as they review the results.
    The user then makes changes in the collapsed view and not realise that they need to expand it first to change those other fields.

    At minimum there should be an indication that those fields are in use so they know to expand it again. Ideally those field selections should be shown in the collapsed view.
    Screenshots for inspiration only. Design experts or community feedback welcome…

    9 votes
    4 comments  ·  User Interface  ·  Admin →
    Closed  ·  AdminYael (yael.shahar@clarivate.com, Ex Libris) responded

    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 30 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Primo.


    Best regards,

    Primo Product Team

  10. Searching in the collection discovery: exact search terms

    In connection with Collection Discovery, a question has come up regarding usability:
    Why is a search of exact search terms set and can we change this?
    Example: Searching for the search term "kalender" in our sub-collection "Abschlussarbeiten Buch- und Medienwirtschaft und Publishing Management" of the top level collection "Abschlussarbeiten" does not return any hits. If you search for "kalender*", no hits are found either. However, there are a total of 2 titles with "kalender" in the title.
    Can this behaviour be changed/improved? It makes it difficult for our users to access available media and they think we don't have anything…

    3 votes
    7 comments  ·  Primo VE  ·  Admin →
    Closed  ·  AdminYael (yael.shahar@clarivate.com, Ex Libris) responded

    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 30 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Primo.


    Best regards,

    Primo Product Team

  11. Main menu on desktop - let us decide how many links to show

    Hi

    On desktop, the main menu shows 6 links and then "..." to show the rest.

    On desktop, there would be ample space to just show all the links instead of hiding some of them.

    https://utk.primo.exlibrisgroup.com/discovery/search?vid=01UTN_KNOXVILLE:01UTK&lang=en

    https://union.primo.exlibrisgroup.com/discovery/search?vid=01UCNY_INST:01UCNY_INST&lang=en

    https://nait.primo.exlibrisgroup.com/discovery/search?vid=01NOALTECH_INST:01NOALTECH&lang=en&sortby=rank

    https://primo.hope.edu/discovery/search?sortby=rank&vid=01COL_HOPE:HOPE

    https://col-westernsem.primo.exlibrisgroup.com/discovery/search?vid=01COL_WTS:WTS&lang=en

    On the other hand, maybe a library wants to hide some links behind the "...", but wants to show fewer than 6 links before the dots.

    Please make this more flexible.

    Thank you
    Manuela

    Our own main menu is at 6 links at the moment, but we plan to add more links https://basel.swisscovery.org/discovery/search?search_scope=UBS&vid=41SLSP_UBS:live&lang=en

    49 votes
    2 comments  ·  User Interface  ·  Admin →
    Closed  ·  AdminYael (yael.shahar@clarivate.com, Ex Libris) responded

    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 30 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Primo.


    Best regards,

    Primo Product Team

  12. Ignore 022z when linking to physical holdings

    A journal has been accidentally misprinted another journal’s ISSN once and the wrong ISSN is included its bib record in 022z (I believe this description is correct according to MARC21 rules). CDI records of articles with the ISSN in question shows the wrong journal holdings with the ISSN in 022z, because CDI makes a Get It link by not only 022a but also 022z. Because of that, patrons cannot see the correct journal holdings. We think it is necessary to ignore 022z and see only 022a when linking physical holdings.

    20 votes
    0 comments  ·  Primo VE  ·  Admin →
    Closed  ·  AdminYael (yael.shahar@clarivate.com, Ex Libris) responded

    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 30 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Primo.


    Best regards,

    Primo Product Team

  13. Preferred record for dedup and frbr to also apply to list of versions

    Following the implementation of an earlier idea exchange item that Primo VE should allow to set the preferred record for dedup and frbr records, we would also like this setting to be used for records that you get when viewing the list of versions.
    What we are seeing is that only the top level in the brief results applies these settings, but when you go into list of versions to find a specific edition, you then might be presented with either record as the preferred record if you hold both e and print for this edition.
    This is what ExLIbris…

    18 votes
    2 comments  ·  Primo VE  ·  Admin →
    Closed  ·  AdminYael (yael.shahar@clarivate.com, Ex Libris) responded

    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 30 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Primo.


    Best regards,

    Primo Product Team

  14. Integrate Retraction Watch data into CDI article records

    We would like to see metadata on retracted articles incorporated to CDI/Primo from the Retraction Watch database (https://retractionwatch.com). While some CDI records indicate in titles that the articles have been retracted, not all do -- this appears to be provider-dependent. Adding a metadata element to indicate retracted status would make it possible to flag retracted articles visibly and consistently, and to create a facet/filter for retracted articles.

    20 votes
    2 comments  ·  Integration with other systems  ·  Admin →
    Closed  ·  AdminYael (yael.shahar@clarivate.com, Ex Libris) responded

    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 30 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Primo.


    Best regards,

    Primo Product Team

  15. Add "Locate" link to Primo Analytics

    We would like to find out how often users are clicking on the Locate item within the Primo VE record to view the map where the item is located; this is the label nui.locations.locate in the ViewIt table. Ex Libris support has confirmed that this link currently cannot be tracked in Primo Analytics because there is not a beacon call associated with the link. We would like to request that the Locate link be added to Primo Analytics tracking.

    82 votes
    4 comments  ·  Analytics  ·  Admin →
    Closed  ·  AdminYael (yael.shahar@clarivate.com, Ex Libris) responded

    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 30 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Primo.


    Best regards,

    Primo Product Team

  16. Applying Group by Library function to specific resource type

    The April 2022 new function to be able to group locations by library is great, though we would like to apply this only to journals.
    For example, when three libraries each hold a certain book, turning on this feature will force patrons to extra click to see the items. Also, it is very inconvenient because availability is not displayed on the library (first appearing) list. We would like to apply it only to journals, as this would be effective for journals that have many volumes and separate locations.

    16 votes
    0 comments  ·  Primo VE  ·  Admin →
    Closed  ·  AdminYael (yael.shahar@clarivate.com, Ex Libris) responded

    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 30 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Primo.


    Best regards,

    Primo Product Team

  17. Translation of months in date format

    It would be useful to be able to translate month names in Primo VE for languages other than English.

    Our library sends letters in French and English and would like to be able to configure French translations for our preferred date format. We use the form, e.g., "7 May 2021". The French version of this would be "7 mai 2021". The English month names are currently used in the Primo VE display when the user selects the French display language. It would be nice if this could be done automatically (in the case of Primo VE display language) or by…

    12 votes
    0 comments  ·  Primo VE  ·  Admin →
    Closed  ·  AdminYael (yael.shahar@clarivate.com, Ex Libris) responded

    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 30 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Primo.


    Best regards,

    Primo Product Team

  18. Display on the Location list: textual descriptions of the physical arrangement of a holding unit

    Since the updates in January 2021, the Location list has become capable of displaying the Field 866, 852, etc.
    There are cases in which the issues of a single journal title are located separately according to publication years. Here we present a case example to explain the situation:
    Group 1: The issues published in the last several years; they are shelved in the “New Arrival.”
    Group 2: The issues published several years before the Group 1; they are shelved in the “Back Numbers.”
    Group 3: The issues published more than 20 years ago; they are shelved in the “Remote Storage.”

    …

    52 votes
    1 comment  ·  Primo VE  ·  Admin →
    Closed  ·  AdminYael (yael.shahar@clarivate.com, Ex Libris) responded

    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 30 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Primo.


    Best regards,

    Primo Product Team

  19. TOU should be hidden when users Not logged in.

    In Primo VE, when a user is logged in, the TOU according to the user's category is displayed. However, when the user is not logged in, the TOU could be displayed as "Loanable" even if the book is loanable only to faculty members. When the user is not logged in, the TOU should be hidden.

    11 votes
    2 comments  ·  Primo VE  ·  Admin →
    Closed  ·  AdminYael (yael.shahar@clarivate.com, Ex Libris) responded

    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 30 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Primo.


    Best regards,

    Primo Product Team

  20. 300a (total number of pages) should put in PNX for exporting RIS/Mendeley.

    Currently, Primo VE does not export total number of pages of books, which is nessesary for some styles, to RIS and Mendeley. We opened a case and asked Support to fix this, and got the answer following.

    　”The Product Management team has discussed this further and consider this is an enhancement request. A possible solution is to set a new rule to take, for books only, the pages information from 300a and include it in the PNX addata/pages field."

    We thought the total number of pages should be included in PNX. Please support this idea.

    20 votes
    1 comment  ·  Primo VE  ·  Admin →
    Closed  ·  AdminYael (yael.shahar@clarivate.com, Ex Libris) responded

    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 30 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Primo.


    Best regards,

    Primo Product Team

← Previous 1 3 4 5 … 35 36
  • Don't see your idea?

Primo

Categories

Feedback and Knowledge Base

(thinking…)