Per Ex Libris documentation and techs, Alma can't currently send a fine/fee notification letter to a patron as soon as an overdue item is returned; this is only done on a scheduled job once per day. However, in cases where a patron can't return to the library on short notice, it would be helpful for them to be informed of any outstanding fines or fees as soon as possible in case they're able to resolve it during a visit when they returned such an item.

It should be a straightforward matter for Alma to immediately send patron notification letters when an overdue book on their account is checked in and the fine/fee is applied. We'd like this functionality to be added.