Development request: support multi-institution Alma Touchnet integration
We're excited about using the Alma Touchnet connector to automate Touchnet payments into Alma, however we have found that in its current form we can't implement. The reason is we are a multi-branch institution with different libraries each with different funds into which fines money is paid. Right now patrons pay fines in Touchnet by navigating to a separate Touchnet payment page, corresponding to a different library and account, for each library.
Currently, the Alma Touchnet connector can only send payments to one Touchnet site. Then when the payment request comes back, it pays against that patrons account, in Alma, paying off the oldest fine first, then the next oldest, etc. regardless of what library they belong to.
What I'm suggesting, although I'm very open to alternate suggestions, is that the connector/Primo provide a drop down menu in Primo to allow the user to choose which libraries fines they'd like to pay. Then it sends along with the request data that is sent to Touchnet that also comes back to the connector, the fine_ids of the charges that correspond to that library. perhaps it could also prefill the amount on the Touchnet payment form. Then only this library's fines would be paid and the money would go into the correct account. Obviously there might need to be some configuration allowed, or set up in the connector/Primo if several libraries use the same payment account.
Henry Steele
shared this idea
Hello All,
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