RapidILL
RapidILL chapter/article forms in Alma. If a patron fills in the wrong form e.g. Fills the article form for a chapter and vice versa. There is no way to flip them without entering a new request in the correct form.
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Marisa Rodriguez
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Please take a look at the Change RS Requests Type cloud app – https://developers.exlibrisgroup.com/appcenter/change-rs-requests-type/. It allows changing article to book requests and vice versa.