JSON reports for zero usage are not including a usage data line
Ex Libris have advised that the current behaviour is by design. When Alma loads an empty file that does not contain any usage data, the log will show "Failed" with no reason or description for the failure. Alma reports should include a message to indicate that there was zero usage, so that users know Alma has conducted a successful harvest.
As of May release Alma knows to handle 3060 error messages coming from vendors which have difficulties analyzing the standard R5 date format. in these cases Alma will re attempt to send the request with a different date format for the vendor to process.
Additional handling was done to files which were “Fully processed” but did not contain any usage data. In the past the “data description” column was empty.
In cases where the harvest was successful and there was no data in the file, the status of the harvest will be “Completed – No valid report items found in the file”
In case a single harvest brought a file with usage for multiple months, and some months had usage while others don’t the status of the harvest will be “Completed”.
Vendors which Alma can now better communicate with are:
Sage Journals
Duke Press
MIT Press
American Society of Civil Engineers
Brepols
Brill
American Heart Association
American Mathematical Society
Allen Press Pinnacle
NRC Press
Rockefeller University Press
Bloomsbury
EBSCOhost
Science Online
Springer
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Petra Lachouani commented
Hm... I can see that there is still months with 0 usage that are shown as failed in the Monthly Coutner data overview...