Enable comments to patrons in digitization requests
Enabling comments to the patrons in digitization (and physical too) requests.
For example a patron requests Chapter 1, pages 1-40 in their digitization request but Chapter 1 is actually pages 1-24. There should be a way to attach Chapter 1 then send along a comment to the patron: "Chapter 1 has been attached. Request indicated pages 1-40 but this included Chapter 1 and part of Chapter 2 which goes beyond copyright allowance."
There is currently a comment field, but this comment is internal. So, rather than having the ability to add comments to the file as it goes to the user, staff have to use external messaging system like sending a separate email.
Hello All,
This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.
This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.
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Alma Product Team