Automate Work Order creation based on item location.
Boston College would like to be able to configure Alma so that work orders are auto-created for materials in a designated location when they are placed on loan.
Here is the desired workflow:
- Item is loaned.
- At the same time, Alma automatically places a work order on the item.
- When the item is returned to the managing circulation desk the work order is triggered and the item is routed to the correct work order department for processing.
The purpose of this request is to improve the management of the laptops that Boston College Libraries loan to patrons, and to facilitate the implementation of an online laptop availability tool.
-
Lakshmi Auroprem commented
Voted from De Anza College library! It would be great if technology items can be routed to 'Maintenance' first when they are returned so requests placed on them get don't get filled automatically. Would be interested to know what online laptop availability tool you are trying to implement!
-
Keri Kirkpatrick commented
Agree that this would be most helpful for laptops and other technology items that need to be reset or maintained in between loans. Great idea, Paul!
-
cecilia hui commented
De Anza College Library wants something similar, too. If there is a workaround for now, please do share. Thanks.