Add Preferred Names fields to the Users subject area in Analytics
Add Preferred Names fields to the USERS subject areas section - Preferred Contact Information or Users Details in Analytics.
We need to be able to troubleshoot problems with data entry.
Students have entered stray characters while typing and filed the records not noticing. When the record is searched, the stray characters or incorrect information shows up in the search results, confusing circ desk user.
We've had cases of the preferred names fields populating with staff user names when they weren't typed in, causing staff person to get notices meant for the person on the record.
We need to be able to troubleshoot these problems proactively.
Tari Keller
shared this idea
The Preferred First Name, Preferred Middle Name, and Preferred Last Name fields were added in all dimensions where the First Name, Middle Name, and Last Name fields appear. They contain the preferred name of the user.
For more information please see Alma November release notes:
https://knowledge.exlibrisgroup.com/Alma/Release_Notes/010_2019/Alma_2019_Release_Notes
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Alicia Wilson commented
Adding Preferred Names fields to the Users subject area in Analytics could help teams create a more inclusive and personalized experience by allowing reports to reflect how individuals actually prefer to be addressed. This might make communication smoother, reduce confusion, and support better user engagement across different parts of the site, https://sideeyememe.com/ especially in spaces where accurate identification matters. It could also open the way for improved data clarity and a more human-centered approach within analytics.
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Skalk van der Merwe
commented
This is also needed for sending Patron Record to OCLC Tipasa via FTP.