Cancellation reason "item already available" added
We often need to cancel interlibrary requests due to that our library already owns the material requested, but there isn't anything that resembles this when choosing a reason for cancelling.
We would like to have this option added in "Cancellation reason" in Borrowing requests.
We would like the new cancellaton reason to be; "item already available".
As of the February 2019 release, a new cancellation reason ‘Item is already available’ is available. It appears in all request cancellation drop-down lists. See https://knowledge.exlibrisgroup.com/Alma/Release_Notes/010_2019/Alma_2019_Release_Notes?mon=201902BASE
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Anonymous commented
Can we added unique local cancellation reasons or are the only ones available that are currently in Alma
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Emelia Sutton commented
We asked for Exlibris to add this and other reasons to the cancellation list when we first started with Resource sharing. It was referred to Tier 2 to have them added in June but we haven't heard anything since.
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Ann Lees commented
We've created a mythical partner 'available' to deal with such requests - but it's not a neat way of doing it