Ensure invoice lines always appear in the right order on the Purchase Order Lines page of the new UI
There is a tendency of the new Alma UI to scramble the order in which invoice lines appear on the Purchase Order Lines page. We would like to request a permanent rectification of this.
Scenario:
1) Staff member searches for an PO Line.
2) They click the Edit option for the search result, and from the Purchase Order Lines page which comes up they select the Invoice Lines tab.
3) The invoice lines are correctly ordered with the latest invoice at the top and the previous payments follow going back in time.
4) They then click into a different tab with content on the Purchase Order Lines page, e.g. History.
5) Having finished looking or working in that tab, they click back into the Invoice Lines tab, only to find that the order of the lines has been mixed up, with the newest line never higher than second place in the list and sometimes lower down than that.
It's time-consuming for staff to have to seek out the correct line from long lists of invoices, and the workflow of having to cycle between Purchase Order Line tabs of a single order in one sitting is a much-used one.
The correct order of the invoice lines is reinstated if the member of staff hits the Back button and then Edit from the persistent search result once again, or else if they click on the Invoice Date header twice. However, we would prefer it if staff weren’t obliged to have to do that constantly.
This issue was originally raised in published support case #00494055 (q.v.), but has been changed to Pending Work Plan status for up to two years from 26/12/2017 onwards.