Ability to log in as user to a user's Library Card
It would be nice to be able to log in to a user's Library Card as that user for various reasons, mainly related to seeing what the patron can see (which letters they are selected to receive, which loans are present and which can be renewed by patron, etc.).
This has been an immensely helpful feature within ILLiad, and with the ability to integrate Alma and ILLiad and allow users "one" library account to manage rather than several, it would be very helpful in troubleshooting users' questions over the phone or via email.
Hello All,
This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.
This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.
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Alma Product Team