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Improved claiming functionality for resource sharing

There is a need for improving claiming functionality in resource sharing. When items are borrowed by library A from library B, it should be possible for library B to automatically claim library A when lending requests are overdue.

More details in attached file.

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    Anita Ellerås shared this idea  ·   ·  Admin →
    planned  ·  AdminMoshe Shechter (Alma Product Manager, Ex Libris) responded  · 

    Thank you for this idea.

    We will enable NCIP P2P partners to send overdue loan emails.

    1..It will be possible to configure an email address for NCIP P2P partners

    2. The Overdue job will send an email to the NCIP P2P partner, like it sends to email and SLNP partners.

    Regards,
    Moshe

    5 comments

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      • AdminMoshe Shechter (Alma Product Manager, Ex Libris) commented  · 

        Hi,

        Yes, it is indeed working with ISO and email partners.

        Is Overdue a supported NNCIP message ? Has been implemented by other systems ?

        Would sending an email to NCIP P2P partners be a solution ? That would obviously require manual handling at the borrower side.

        Thanks,
        Moshe

      • Anita Ellerås commented  · 

        Hi Moshe,

        Yes, we are aware of the configuration of Resending Overdue Days Interval, but as we understand it, the overdue message that is sent is only a update of the request status (for ISO-partners)? There is no e-mail notification sent, unless the partner is an email partner?

      • Anonymous commented  · 

        This functionality must also include lending requests created by NCIP / NCIP-P2P. This may imply that the job "Send Overdue Message to Resource Sharing Borrowing Partner" also should handle NCIP requests.

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