Make fine/fee text in color to stand out when a balance is owed
It would be helpful to have a visual indicator pointing our attention to the "active balance" line when an outstanding balance is present above $0.00.
I propose changing that field to a contrasting text color visible to color blind (i.e., orange), only when there is a balance above $0.00. This visible cue will make it very easy to identify the fine/fee balance and communicate that to our users in order to improve our communication of fees/fines to those who ignore the notifications via email.
as of the October 2021 release, the patrons’s outstanding balance will be marked in bold red in the Manage Patron Services page if it is above 0 and the “Pay” button is visible.
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Michelle Eller commented
While I do find this a helpful feature, especially when a patron is over our fine limit (at American University that's owing $25 or more), I was wondering if it was possible for individual institutions to either turn the red fines off, or set them internally to trigger when the patron actually hit whatever the institution's fine limit is? Personally I find the red distracting, especially when it's for a $1 fine.