Stacey van Groll
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168 results found
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1 voteStacey van Groll
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1 vote
An error occurred while saving the comment An error occurred while saving the comment Stacey van Groll
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I don't see any filter removing loans when travelling from Fulfillment > Checkout/Checkin > Manage Patron Services. Can it be described more detail on this filter?
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1 voteStacey van Groll
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21 votes
An error occurred while saving the comment Stacey van Groll
commented
The display field aspect is possible as of November 2024 in Primo VE.
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1 voteStacey van Groll
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1 voteStacey van Groll
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59 votes
An error occurred while saving the comment Stacey van Groll
commented
We don't work with Shibboleth, but OpenAthens Redirector is supported. Here are some potentially helpful documents:
https://docs.openathens.net/tpa/exlibris-alma-and-the-openathens-redirector
https://developers.exlibrisgroup.com/alma/integrations/openathens/
https://knowledge.exlibrisgroup.com/Alma/Product_Documentation/010Alma_Online_Help_(English)/090Integrations_with_External_Systems/060Authentication/040OpenAthens_LA_Proxy_Support
https://knowledge.exlibrisgroup.com/Primo/Product_Documentation/020Primo_VE/Primo_VE_(English)/120Other_Configurations/Configuring_Central_Index_and_Proxy_Settings_for_Primo_VE -
41 votes
An error occurred while saving the comment Stacey van Groll
commented
This is a significant pain point that there is no source available of a list of subscribers to Analytics Objects scheduled emails.
This becomes problematic when subscribers no longer should be sent these emails. This may be because of a changed position to one which no longer has the relevant role in Alma or the aligned responsibilities, or leaving the library altogether.
In some cases, the staff member may simply forget to unsubscribe themselves and in other cases this may be quite a negative situation and this becomes a security and privacy issue for the Library.In Alma Analytics there is the Analytics Objects subject area and the Analytics Usage Tracking subject area.
In Alma there is the Analytics Object List.
Yet none of these three likely options includes any easy way to identify subscribers to scheduled emails.The only option currently is for an Analytics Administrator to step in and manually click into every single Analytics Object Scheduled Report, by clicking to see the full detail, scroll down or click to the Manage Subscriptions section, visually check the potentially long list of subscribers to see if the user / email is subscribed, click the … and Remove in they are, and repeat over and over again for each object.
This is minimum four clicks for every single object and there could be hundreds to check.I am reminded of this as we have had another instance of this pain point recently with a scenario of a staff member forgetting to unsub themselves upon retirement. Once our institution offboarded the email address when their employment officially ended after several weeks the Analytics reports starting streaming into our CRM system as bounces per the configured email. So, even with this bounce scenario as an ultimate failsafe, this generated even more work for non-Admin staff to handle these CRM ‘jobs’.
I support this suggestion to add this information to Alma Analytics, such as to the Analytics Usage SA, while also noting that another useful addition would be to the configuration menu itself, to include in the Export to excel option a column for Manage Subscriptions data to include the details of the subscribed accounts.
Stacey van Groll
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An error occurred while saving the comment Stacey van Groll
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I think a mistake is made and this submission should be deleted and redone, lest the idea is wasted as not attracting votes. The title is the submitter email: laura.macneil@ed.ac.uk
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6 votes
An error occurred while saving the comment Stacey van Groll
commented
This seems like it would be better as a support case, as a documentation issue but also a little more if there is a compliance lapse (rather than product development).
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1 voteStacey van Groll
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1 vote
An error occurred while saving the comment Stacey van Groll
commented
I think that we would get a lot of patron complaints if this was the behaviour. When the patron gets a pickup notice for an item on the holdshelf, they could bring the overdue item with them, have it returned, and then borrow their hold item.
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12 votes
An error occurred while saving the comment Stacey van Groll
commented
While I completely agree with this need for documentation, I can't in good conscience give it any of my limited 25 votes, because it's not a new feature or improvement to existing functionality which is the purpose of this forum.
Ex Libris is responsible and expected to communicate and document their system and any system changes as a standard expectation of a system vendor. -
30 votes
An error occurred while saving the comment Stacey van Groll
commented
I'm not sure how this is obvious, as the electronic titles search is for titles which have electronic inventory.
If Titles without inventory are desired to be found, then the All Titles search is available for that. -
62 votesStacey van Groll
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100 votes
An error occurred while saving the comment Stacey van Groll
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I think perhaps this is covered by an existing idea?
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175 votesStacey van Groll
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76 votesStacey van Groll
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89 votesStacey van Groll
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4 votesStacey van Groll
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After three days, the system should send another reminder email to the reader who requested the book
1 voteAn error occurred while saving the comment Stacey van Groll
commented
I'm not sure I understand the request. What would Alma be advising the patron about, who has requested the book? It seems like a better workflow would be Alma reminding the person who has the item on loan of the need for return, rather than the requester who wants a recall, if that is the use case.
There is a setting to remember_last_loan_display parameter. Although I agree it's not a default, the staff member need only set it once to All and then this is remembered until they change it.