Skip to content

Primo

Your feedback matters to us. Help us improve Primo by telling us what you’d like to see using the message areas below. You can also can support something already posted.

We would love to be able to respond to every idea that is submitted, but this is not feasible. We are, however, committed to responding to the most popular ideas—those that have received the most points.

For more information please review our FAQ and guidelines. Thank you.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

1159 results found

  1. Add barcode as variable in Location Map Link Template

    Add the item barcode to the Location Map Link Template. Item localization systems do not necessarily work with callnumber and location.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Primo VE  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. "Feedback Tool" for the New Primo UI: possibility to define the e-mail field as a mandatory field

    We have been using the feedback tool for a few weeks now and have unfortunately received many requests where the users did not provide an e-mail address.
    As a result, we have no way to ask a question or explain the reported behaviour (as it is correct).

    Therefore, we would be glad if the e-mail field can be defined as a mandatory field in the Primo back office.
    A user can of course still enter a fake e-mail address, but then this is a deliberate action.

    Thank you in advance!

    13 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Give Us Feedback: control on which page the icon is displayed

    We would like to control on which page the new "Give Us Feedback" tool icon (May 2022 release) is displayed.
    We are using this tool only for reporting broken links. We need the icon only on the Full View of the search results, but currently, it must be displayed on all pages.
    Actually, most of the feedbacks from our users have been sent by accidentally clicking the icon on the Brief View of the search results, Primo VE home page, etc.
    So, it would be helpful if we could control on which page the icon is displayed.
    Please support this…

    25 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    4 comments  ·  Primo VE  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Fill the gap of Open Access CDI records not marked with the Open Access icon and facet

    The Open Access icon and facet were added to Primo in May 2018, per previous submission: https://ideas.exlibrisgroup.com/forums/308176-primo/suggestions/19130257-open-access-flag-for-open-access-content

    This is applied at metadata level by provider feed first for PCI and now CDI.
    This current decision is the root cause for a significant gap in the number of OA records incorrectly not marked as OA.
    For example, tens of thousands of PloS One articles not marked as OA.

    In September 2022 a change is made in terms of the link proxy being removed when it is determined at the link level that the access is OA.
    But unfortunately this change is…

    19 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Searching an item corresponding to a specific record is not possible if not logged in to the IZ that owns this item

    If you are logged in an IZ A and you are searching a specific item belonging to a specific record, you will find it only if this IZ A owns this item. If you are logged in IZ B that does not own any item of this title, the holdings are merged into one or several records (deduped) and you cannot distinguish which item belongs to which record.
    Example:
    IZ A has 6 records of one title; each record has one item.
    In the IZ A, searching this title, you will find 6 records, each one with its item
    IZ…

    35 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Primo VE  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Make the Resource Recommender Banner fit the length of the resource description

    The banner description text is truncated in the first line, making the display of the description dependent on its length and even shorter when viewed on mobile devices. It would be great if the height of the banner would auto-adjust to show all the text.

    I attach images showing this (banner.png) and how we would like it to be displayed (banner_modified.png).

    Thanks

    49 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    2 comments  ·  Primo VE  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Send an automated confirmation email after a booking request has been successfully placed

    Currently Primo has a nice feature that allows patrons to book items after they log in to their library account. It is called booking request in Alma and Request Item in Primo. We use it to let our patrons book equipment. However, it doesn't send out an automated confirmation email after a booking request has been successfully placed. We request to have this feature (i.e. the system sends out an automated confirmation email to the patron after a booking request has been successfully placed).

    6 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Do not display private fields in “display source record” or full record in Primo VE.

    Marc 21 coding is used to identify some marc record fields/subfields as private. As an example, the indicators in the 541 tag are used to indicate that data in the field is ‘private’ to the organisation. Primo VE should automatically hide these fields from the source record and full details display in Primo VE. If an organisation wishes for the field to be made public they can adjust the record coding as appropriate. Alternatively organisations should be able to select to suppress private fields (as identified in marc 21) from public display.

    68 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    5 comments  ·  Primo VE  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. "Feedback Tool" for the New Primo UI: insert the e-mail of the logged in user automatically

    Currently the field "e-mail" in the Feedback form is defined as optional.

    As well as with the current e-mail functionality of bibliographic citations, we would expect the e-mail to be automatically pre-filled when a user is logged in. But unfortunately this does not happen.

    Please insert the e-mail of the logged in user automatically or at least give us the possibility to set this option in the Primo backend.

    Thank you in advance!

    P.S.: Please see also this Idea:
    Feedback Tool for Primo VE - allow user's email as addressFrom in Report a Problem Letter
    https://ideas.exlibrisgroup.com/forums/308176-primo/suggestions/45350419-feedback-tool-for-primo-ve-allow-user-s-email-as

    19 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Reverse the order of Available in Library / Available Online on full record display

    We are new to Primo so pardon if this idea already exists. My public services colleagues would like to see "Available Online" appear before Physical Availability in the brief record information on the top of the full record display. We can move the View it service section higher in the page but we can't flip these two links.

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Inform users when wildcard limit has been reached for local records (when still displaying CDI results)

    Based on Salesforce case 06390632.

    When using wildcards in a Primo search, there is a limit to how many you can use before the search triggers an error that excludes all local records.

    https://knowledge.exlibrisgroup.com/Primo/Knowledge_Articles/Long_combinations_of_Boolean_operators_and_truncated_terms_(wildcards)_return_0_results

    This limit is only for local records. The CDI search does not follow the same limitations and will still gather results even if this limit is reached.

    If a users crosses the wildcard threshold when searcing in a scope containing only local records, there will be an error message displayed that explains why no results were found. However, if the same search is done in a…

    43 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. "Exclude all CDI Books from all different reference types"

    Make it possible to exclude ALL CDI ebooks even from databases

    16 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Primo VE  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Collection Discovery: allow searching subcollections' contents at the collection level

    Currently, when a user searches in a collection, Primo only returns objects that are directly located under this collection, ignoring any contents located in subcollections. This means that the user needs to open each subcollection and do the search again to discover all objects included in the collection. This is cumbersome and counter-intuitive. We would like that the search results also include objects and subcollections located at lower levels in the hierarchy.

    7 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Show item availablity on the top level for 'Group Locations by Library in Get It'

    In April 2022 we got the "Group Locations by Library in Get It" feature: https://knowledge.exlibrisgroup.com/Primo/Release_Notes/002Primo_VE/2022/010Primo_VE_2022_Release_Notes#Group_Locations_by_Library_in_Get_It-98574

    To save users' time when it comes to finding out whether an item is available or not, would it be possible to show the item availability already on the top level, for each library? Color coding wouldn't hurt either, indicating instantly whether a location has the item available or not.

    A rough example in the attached files.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Collection Discovery: "new" pagination method instead of endless scrolling

    Already some time ago (May 2021 Release) Ex Libris has rolled out the "new" pagination method: users can now specify whether to display 10, 25, or 50 results per page.

    This works also in the "Database Search" and the "Journal Search" but not in the "Collection Discovery" section of Primo.
    "Collection Discovery" still provides the old endless scrolling method (Button "Load More Results") where you quickly run into brower performance problems if a collection contains my items.

    Please make the "new" pagination method also availalbe in the "Collection Discovery" area.
    Thank you in advance!

    35 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. customization package API

    Please add an API to deploy customization packages in Primo VE so that customers with many views can automate the cumbersome deployment process.

    0 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. API for customization package deployment

    Please add an API to deploy customization packages in Primo VE so that customers with many views can automate the cumbersome deployment process.

    88 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Allow Primo users to report inaccurate metadata on a record directly to Ex Libris

    We've had several cases where metadata was incorrect in a Primo record. The user (in several occasions the author of the article) reported the issue to their library, who reported it to us (BIBSYS consortium), and we reported this to Ex Libris.

    Once the issue was fixed, after quite some time, the feedback followed the same road, back to the user.

    It would be more efficient if metadata issues could be reported directly to the instance actually able to correct them, which is Ex Libris.

    The issue would be reported directly by the user in Primo/a salesforce case would be…

    2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Enable ability to increase number of autocomplete rows that appear in the dropdown in Primo VE

    In Primo VE the dropdown that appears when entering search terms in simple search is limited to 8 rows. The top rows are taken up with suggestions for each of the search scopes that have been defined and the remainder are used for autocomplete suggestions. If there are a higher number of search scopes defined then there are less spots available for autocomplete suggestions.

    For example Otago has 6 search scopes defined which only leaves space for two autocomplete suggestions to appear in the dropdown. https://www.screencast.com/t/9mrmza2gMUaG

    We would like the ability to increase the number of rows that appear in…

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Primo VE  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. 3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
1 2 9 11 13 57 58
  • Don't see your idea?

Feedback and Knowledge Base