Create request from the patron's record
There is a somewhat common workflow that a patron comes to the desk to loan an item or perform some other activity at the desk. then the patron will ask the librarian to also create a request for him.
In order to do this currently the operator must leave the patron record and find the title and then re-insert the patron information.
A much more intuitive and efficient workflow would be to have a Create Request action in the request tab and when entering the screen the user would have to search for inventory and requester would be pre-populated.
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Anonymous commented
it would be helpful if the results in the quick search within "Submit Request" would include the edition or year information of the title.
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For more details on this enhancement please see here: http://knowledge.exlibrisgroup.com/Alma/Release_Notes/01_2016/06June_2016/Alma_June_2016_Release_Notes/04Fulfillment_-_June_2016_Enhancements#Place_a_Request_from_Manage_Patron_Services
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We are happy to update you that the upcoming June 2016 release of Alma will include new functionality to better support the workflow for creating a request from within the Patron Services workbench