Establish system to ensure complete coverage of LC classifications
Alma Analytics includes LC Classification code data, but frequently valid classification codes come up as "Unknown." Ex Libris currently has no reliable way of keeping up with changes in LC classification. They rely upon the "Library of Congress Classification Outline", which is not complete. They will add classifications upon customer request, though this process takes months or years and puts significant burden upon institutions. Ex Libris should develop a system to reliably update its LC classification coverage. This could take the form of e.g. establishing its own access to Classification Web, subscribing to LC updates, and/or setting up some alternative system with LC for updating their coverage. The outcome would be that Analytics users would be confident that very few valid classifications would come up as "Unknown" in Alma Analytics, and those that did would be added within a reasonable time frame without the need to file support tickets.