sending predefined claim letter manually
There should be a possibility to send the predefined claim letter manually.
If automatic claim notification is enabled (autoclaimco = Y) then the predefined letter (or EDI-notification) is prepared and sent automatically by the corresponding alma job. It should be possible to send the same letter by
- pressing a button in the order and
- by selecting items from the claims list and press a corresponding button
The claims sent should appear in the correspondence tab with the vendor.
Eike Spielberg shared this idea