Multiple requests (Home Delivery pickup), Multiple Items, and Information Display on Scan In Page
Multiple requests with pickup as Home Delivery are placed against a title and there are one or more copies available. When staff collect the items from the shelves, they scan in the item barcode. Alma, if it can see that there are two identical requests, on the Scan in page will ask for the request ID. Staff then scan in the request ID for the first patron (with Home Delivery as pick up location) in the request list. This results in the first patron being loaned the item that was scanned in. The display on the Scan in page only shows the information about the next requester in the queue and never displays the item was loaned to the first patron. We would like to suggest: Alma Scan in page, once staff input the request ID for the first patron with Home Delivery as pickup, display that the item was loaned to the first patron.
Roshan Thapa
shared this idea
Hello All,
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Alma Product Team