Chris Jones
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338 votesChris Jones
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33 votesChris Jones
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11 votesChris Jones
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19 votesChris Jones
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8 votes
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102 votes
An error occurred while saving the comment Chris Jones
commented
Use cases that we could see for Statistical category are that the usergroup is generic wihtin a higher Education institution - Undergrad, part time, postgrad distance learner, staff, associate, etc, whereas the department/faculty/school information is reflected by the stat cat field, so seeing it can assist staff in understanding the context of a user query for support relevant to the user's subject area/affiliation.
It is also something which is recorded in CRM system stats so could more readily be logged if this information were to be made visible on the MPS screen. I suppose the other configurable options, including Expiry date which is new provide some level of details. Data protection and minimal-requirements might drop email, phone number etc, but it would still be useful to at least have the option of displaying the user stat cat in this context.
I also think there is a transparency element here in that the Feb 2023 addition of stat cat as a Fulfillment Unit rule parameter, and auto renewal parameter does flag that many customers make distinctions on service at the Stat cat level so having greater visibility of this would assist staff.
Chris Jones
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14 votesChris Jones
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39 votesChris Jones
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5 votesChris Jones
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18 votesChris Jones
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115 votes
We are reviewing this idea but we need more information. Please share some scenarios in which a user would export reading lists in bulk. Please include which users and in which situations. Thank you.
An error occurred while saving the comment Chris Jones
commented
Is this a function specific to the front-end, or intended for Students/Instructors/Library staff? Was wondering whether the Reading List Bulk Update Job in Alma with the Export to PDF could also serve as a basis to bulk export, although makes more sense front end with multiple selections from Find lists/My Lists etc
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0 votesChris Jones
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23 votes
An error occurred while saving the comment Chris Jones
commented
Is there any developer scope for a Cloud app which might assist with this at all?
An error occurred while saving the comment Chris Jones
commented
Hi, this Idea describes a problem common to many institutions. Even if it is not a frequent event, when it does occur it is highly inconvenient to library staff and can frustrate the provision of efficient customer service to patrons. The manual re-issuing from one account to another (especially if over 20 loans/a single page etc) provides opportunities for errors to creep in, so it would be a very beneficial addition to the Fulfillment options to staff in the Manage Patron Services view. This is something we would hoped to have seen by now.
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1 voteChris Jones
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0 votesChris Jones
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1 voteChris Jones
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20 votes
An error occurred while saving the comment Chris Jones
commented
By way of further explanation, case 05327094 explains "When a request is canceled, it moves from one Oracle table (active requests) to another (Requests history). In any Oracle table, the creator is the one that 'created' the entry in this table, so when a request is moved to the request history table, the creator is not the user that created the request but the one that moved the request to the history table".
This is extremely unsatisfactory as it rewrites the history of the request in terms.
Completely support this idea. Lack of documentation around this (and after extensive work on Requests analytics when released in 2014) is not great. -
77 votes
An error occurred while saving the comment Chris Jones
commented
An error occurred while saving the comment Chris Jones
commented
This is still an issue. It would be nice to be able to set some mandatory fields in the customization rather than having to set mandatory only at Book or Article level. We lose much time and cancel requests which lack basic information which would not be submitted in the first place is the custmization allowed making the form mandatory (admittedly this may need some qualification for Books versus Journal.
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99 votes
An error occurred while saving the comment Chris Jones
commented
Anything to reduce the number of clicks here will help.
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12 votes
An error occurred while saving the comment Chris Jones
commented
Agree, but possibly some flexibility needed here. There are occasionally situations where the only access is print (perhaps unlikely, but does happen), and we might still want to leave an article citation (although an instructor would not be able to handle this easily themselves).
Manual locate (August 21 release) perhaps provides an alternative here (as appears on citation whether located or not.
Disabling uresolver/detaching from repository and hiding links allow management of other aspects (except LibKey discovery downloads - remove DOI).
Does the manual locate just present the same problem for you in this situation?
Also any such field should support HTML tagging