The default setting for book imports is for electronic books and it is, in my experience, not apparent to users until an inaccurate bibliography is created.

Perhaps you could:
A) Change the default from electronic to print
B) Bring the 'this is an electronic resource' tick-box to the top of the screen when a user imports a book record.

The ability to export Bibtex files is a key feature of RefWorks. However, the format of the citekey is terrible - too long and difficult for users to recall. Other reference managers allow customization of this field, and RefWorks should, too.

It may be useful for users to be able to change the window size of Write-n-Cite III and WNC 4 as they like.

make refworks compatible with Powerpoint so that works cited can be incorporated into the presentation

We can set the language by ourselves when we login to WnC with Legacy RefWorks account, but we cannot when we login to New version's account. Please add menu to set the language even when we login to WnC with New RefWorks accounts! This request is for users who also uses non-English languages in the world, but I think it is needed.

Currently allowed 4 subfolders under each main folder. Would like that increase by several more allowed subfolders to better organize large projects or issues.

New RefWorks identifies some Japanese (or non-English) references as duplication even when they are not duplicated.
Improvement of DeDuplication for Non-English language references is expected.

Could you create a new reference type for standards? There isn't a ready-made option for this. It seems that it isn't possible to rename existing reference types.

I'm very happy to hear that APA 7th was updated so that the correct prefix is now inserted to the doi code (see https://ideas.exlibrisgroup.com/forums/909445/suggestions/39183304).

Now, please note that this should apply also for all other major styles! The doi has really become a standard and therefore, reference management software should definitely support the use of doi, and expressly by inserting the entire prefix https://doi.org/ as now recommended in the latest Crossref standard https://www.crossref.org/display-guidelines/

So please, perform the corresponding update also to other major output styles, such as Chicago, Harvard,Vanouver

The most common problem we see with the formatting of references is that the author's first and last name are treated as one field, so that the in-text citation would read (Ali Smith, 2017) rather than (Smith, 2017). This happens quite a lot, is there a way to improve the export/importing of author's names?

Add an option to start a second new bibliography within a single document. This would be ideal for writing chapters where each section needs a separate bibliography.

This would be very simple to add and would help with keeping formating consistent for other objects in documents like figures.

RefWorks currently exports to BibTeX, the legacy bibliography system in TeX, but not to BibLaTeX, the modern and powerful bibliographic management in LaTeX&friends. Updating to BibLaTeX data model shouldn't be a big issue for RefWorks as it has the framework for exporting to BibTeX. Other tools like JabRef, Citavi, Zotero... have already native support for BibLaTeX.

The old RefWorks version had an option to open the reference in pubmed, that option is not there with the updated ProQuest version? I need to use the update view since google docs and word docs do not link to the old version. I would like a link so I can directly open a reference in pubmed again, please.

Simple, one-click exports to the a systematic review sofware like Coividence or DistillerSR

RefWorks should capture the referring URL or (when coming from an ExL/ProQuest property) the permalink for a record when importing. This would help patrons go back to where they found the item, in case they need more details about it, want to get the item, or want to find other things like it.

The RefWorks Citation Manager add-in always defaults to the “All references” folder after choosing an action. For example, if I go to a different folder and choose to “Edit & Cite” for one of the citations, it then toggles back to the All references folder instead of staying in the folder I had been using. This requires me to keep re-selecting the folder where I had accumulated sources for a project.

For workflow, it would be useful to have RefWorks Citation Manager default to folder last used instead of to All References.

It would be extremely useful to be able to de-duplicate shared folders, as students in my organization typically use shared folders to individually search for resources for a group project. The ability to de-duplicate the folder after the research portion of the project is over would be immediately helpful.

Improve removing a reference from a folder

Current method: Click on delete button, then select remove from folder.

Suggested method: have a remove from folder button on the folder top menu bar.