Skip to content

Summon

Your feedback matters to us. Help us improve Summon, as well as the 360 and Intota administrative services, by telling us what you’d like to see using the message areas below. You can also can support something already posted.

We would love to be able to respond to every idea that is submitted, but this is not feasible. We are, however, committed to responding to the most popular ideas—those that have received the most points.

For more information please review our FAQ and guidelines. Thank you.


  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

289 results found

  1. allow more content types to link out to resource from catalogue

    It would be great if catalogue records, which contains an 856, could link directly to the resource from Summon. At present this can only be done if the record is an eBook, eJournal or a Journal.
    Linking back to the catalogue record isn't an ideal scenario for the end user when all they wnat is to get to the online resource.

    8 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Improve author search in Summon

    Users are frustrated trying to limit a search to a specific author. I.e. using Author: "kelly, Daniel" - the results returned are for Kelly, Daniel J ; Kelly, Daniel P etc.

    Why is this search function not more precise, and returning only Kelly, Daniel ?

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Go directly from Quick Look window to journal page

    Some journal records have link to the 360 Core results screen on the Quick Look window.
    It would be better if it were possible to go directly from the Quick Look window to journal page without going through 360 Core screen. Please see the atteched.

    6 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Search by URL in the client center

    It would be great to be able to search a journal's URL in the client center. Sometimes I need to find out which collection uses a certain URL for a journal and doing a title search + checking each title individually is cumbersome.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  360 and Intota  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Filtering Journals based on Indexing like ABDC, ABS, FT 50, Web of Scince, SCOPUS, Both Scopus & WOS

    Filtering Journals based on Indexing like ABDC, ABS, Web of Scince, SCOPUS, Both Scopus & WOS

    As this filter option is necessary for the research scholars & faculty members literature review purposes. They focus on particular category journals for literature search.

    We would appreciate it if you could take forward this suggestion to your development team.

    I will be happy to support & provide the necessary data for this implementation process.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Fix inconsistencies with HTML display in Custom Panel Sections between admin and production

    The editor for Pages > Custom Panel Sections is inconsistent with what's displayed in the Summon interface.

    Example #1--I attempted to insert a line break (<br>) in the title of the panel (to have a two-line header for the panel). After submitting, the admin tool properly displayed the line break. In Summon, however, the title displayed as a single line with the "<br>" displaying. It would be good if the panel title display in the admin tool matched how the title would display in Summon.

    Example 2: I was editing the panel in source mode and entered bold tags (<b>,…

    12 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Enable search by full DOI URL

    In the E-Journal Portal, it would be helpful to enable lookup by the full DOI URL.
    For example, entering "https://doi.org/10.1016/j.jpag.2021.01.016" would still search for "10.1016/j.jpag.2021.01.016"

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  360 and Intota  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Upping the limit of characters in the menu setting

    We would like it if we could up the limit of characters in the menu settings part of the admin tools in intota. Currently the limit seems to be 50 characters.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Add a new report for all search terms

    Add a report similar to popular search terms that lists all search terms no matter how many times it has been searched as the popular search terms report has a default of a minimum of 16 hits.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Analytics  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Block titles across multiple databases

    We want to filter out several publications and publishers from wherever they might appear in our holdings, rather than having to go in and edit the title lists in individual databases in the Offline Date and Status Editor. Once you deselect titles in ODSE, the title list no longer updates automatically and you have to manually update the database lists. We keep seeing the same lousy titles showing up over and over again (especially in various Gale products) and it is a pain to edit them out of every single Gale collection and/or deselect entire databases.

    12 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Enable DOI search for not CrossRef DOI

    360 Link can search content by DOI published by CrossrRef.
    But DOI published by other institute (e.g. JaLC) is not searchable.
    So please enable DOI Search for not CrossRef DOI.

    9 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Sorting results with Web of Science Citation Score

    It will be nice to sort search results with the citation score of Web of Science.
    It is also desirable as a next best practice to provide a refinement function for limiting the search results to those with WoS citation score.

    0 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. resizeable Logo in Saved Search Email

    It would be great if the email sent when a user clicks on the Saved Search option used a size appropriate logo.
    At present it looks like it uses the largest logo imaginable and makes the whole thing look like it was made in GCSE computing class. Its not very professional looking.
    At least a Saved Searches email logo option in the Summon admin would be a start.

    2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Improvement request for Removed Titles report

    If titles are removed to make a zero title database, the information does not appear in the Removed Titles report.

    Example)
    https://knowledge.exlibrisgroup.com/360_KB/Knowledge_Articles/360_KB%3A_American_Society_for_Microbiology_Journals_Database%3A_ TitlesWillBeRemoved--September2022

    Therefore, I must constantly check 360KB News to be aware of any title removal.
    I would like that information to appear in the Removed Titles report.

    0 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. 'eBook Full Text Online' on Advanced Search option

    We'd like to add 'eBook Full Text Online' to 'Limit to' of Advanced Search option.

    5 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. No information on the necessity to use parentheses in complex queries on Summon Search Query Help

    Currently, there is no information about the necessity to use parentheses in case of more complex search queries in the Summon Search Query help (at least in our library and I was told that the help page is the same around the world). Users who often use Google Scholar as a rule of thumb do not use parentheses because Google works well even without them but in case of Summon, the use of parentheses in more complex queries is essential.
    Even on ExLibris Knowledge Center web (page Summon: Phrase, Field, Boolean, Wildcard and Proximity Searching - https://tinyurl.com/2fy5sx2h) it is…

    35 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Add an option to limit "Print resource"

    Summon has the refinement to filter the results to print books. We need an option to limit "Print resource" (not only book, but also, print journals, microfilms ...).
    Especially, Print journal is important for the customer Summon over Alma, since former ILS had it.

    8 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Remove double separator for more identifiers (hardcoded)

    Remove double separator when the bib record has more same identifiers:

    I.E.: for two ISBN, Summon display the separator ;,
    ISBN 0521451639;, ISBN 0521466903 (pbk.)

    The display of the identifiers in the Summon Over Alma services page is hard coded by design, so it is not possible to modify the display of the delimiter in the Brief record.

    6 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Statistics for Best Bets

    I would love to get data on how effective our Best Bets are in Summon -- to get a sense of how often users are engaging with a Best Bet to find information or a resource, based on certain anticipated searching behavior. Such data would help me to decide how much time to invest in crafting future Best Bets -- particularly the tags. But I could also include the data in annual reporting.

    21 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Analytics  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Allow merging of duplicate metadata records for newspaper articles prior to January 1, 2000.

    I reported a case of 12 metadata records for the same NYT newspaper article. Search: "carmichael oregon high desert"

    This was the response from support:

    Records with the resource type "newspaper articles" from before January 1, 2000 - CANNOT MERGE.
    Unfortunately it seems that CDI is currently not designed to provide the functionality described.
    The next step is to pursue this as an enhancement.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base