Summon

Your feedback matters to us. Help us improve Summon, as well as the 360 and Intota administrative services, by telling us what you’d like to see using the message areas below. You can also can support something already posted.

We would love to be able to respond to every idea that is submitted, but this is not feasible. We are, however, committed to responding to the most popular ideas—those that have received the most points.

For more information please review our FAQ and guidelines. Thank you.


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  1. Allow admins. to add more links to hamburger menu

    Allow for custom links to be added to the hamburger menu

    81 votes
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  2. Ability to add Google Tag Manager information instead of Google Analytics

    Google Tag Manager is a Google Analytics toolf ro managing multiple tags for a single page or site. The ability to add the Google Tag Manager to the institution's site via the admin console.

    43 votes
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  3. Would love to be able to change the order of the content types on the left sidebar of the results page

    Instead of content type facet displaying the content types with the highest number of results, make it customizable so admin. can decide which ones show (and in which order) in the abbreviated list.

    37 votes
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  4. Improvements to manage larger sets of volatile Best Bets

    To manage Best Bets more rigourously I would offer this additional functionality:
    a) Export all current best bets to Excel (Much simpler to manage and check for currency outside of admin interface)

    b) Provide a way to mark all existing Best Bets for deletion with one click so that the updated spreadsheet (from point a) can be imported to Summon without requiring every existing Best Bet to marked for deletion to prevent duplications.

    37 votes
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  5. Allow A-Z order for Best Bets admin display

    When you have a long list of Best Bets and they don't automatically get ordered alphabetically, the admin work becomes quite unpleasant when editing/removing entries etc.

    32 votes
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  6. Apply the same tag to multiple Best Bets

    We enter our databases as Best Bets and add tags for their title and title variations. There are a few instances where we have multiple collections with similar title variations, such as Joanna Briggs Institute. It would be a great improvement if we could add the same tag to multiple Best Bets and have all of them display when that tag is searched; this would also be more consistent with how our database entries in our 'classic catalogue' can be searched.

    17 votes
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  7. Google Analytics 4

    Dear Summon
    It seems Summon has not supported Google Analytics 4(GA4) yet.
    Is it possible to update it to support GA4 and a customer can input a code which begins with NOT "UA-" in Summon Admin Console?

    16 votes
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  8. Be able to limit bX Recommendations to fulltext holdings in your library to avoid too many "not available" results

    Smaller academic libraries like community colleges will not have a lot of the recommendations suggested by bX Recommender, leading to too many "not available" results for students. For big university libraries who subscribe to 10 times the amount of content, this won't be an issues. For us smaller folks, it would be nice if we could limit bX recommendations to our own fulltext holdings so students would get usable results most or all of the time. bX recommender is otherwise a great tool for even the student who is new to college.

    15 votes
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  9. Add link back to client center from Summon admin console

    Add link back to client center from Summon admin console

    12 votes
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  10. Allow Best Bets to be date-limited

    It would be great to have date-limited best bets so it's easier to promote events, programs, etc. If implemented, it would be good to include a checkbox option to designate if a post is persistent or date-limited.

    10 votes
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  11. Summon configuration screens should prompt you to save changes

    Some of the Summon configuration pages are getting very long. You don't see the Save button clear at the bottom unless you scroll.

    Please add a reminder prompt if someone makes settings changes, but doesn't press Save. I tried to change the book/ebook setting three times before I figured out why it wasn't taking effect!

    10 votes
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  12. Send notifications when quarterly loads are live

    It would be great if notifications were sent to the content ingestion report subscribers when quarterly full loads (SUM-######) of library catalog and institutional repository records have been processed and are live in Summon.

    8 votes
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  13. DB recommender - html formatting

    We would like to be able to apply HTML formatting in the "database's description" field.
    For the moment, it doesn't recognise the tags unlike the public database note field.
    Furthermore, we would like to see the "public database note" displayed in the Database recommender.

    7 votes
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  14. Make it easier to add hyperlinks to custom panels

    At present, URLs can only be added to custom panels with HTML. It would be good to have the option of using the rich text editor (or, failing that, adding a URL below the panel's main text, as is possible with Best Bets)

    5 votes
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  15. Separate out translation for 'Full Text Online' to be independent from full text content link label

    Request to separate translations out so we are able to change the facet label 'Full Text Online' independently without affecting the labels for our content links. We want our content links to use the same phrase as our other institutional systems, 'View online'. However, the phrase does not make grammatical sense as a facet label. At present these two labels are controlled from one phrase, 'Full Text Online' in translations.

    4 votes
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  16. Customize Content Type facet to display content from specific publications

    We received the following request from a teaching librarian today:

    Is it possible for all of the articles in the publication Government Finance Review to show up under the Trade Publications limiter in Summon?

    It seems like it would be a good feature to make this customizable at the institution level.

    3 votes
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  17. Allow publishers ability to search their content in Summon

    Publishers whose content is uploaded into Summon should be able to view how these records look from a librarian's perspective. Can a publisher receive some sort of admin account for this? This would make answering our accounts' questions about our records much simpler.

    3 votes
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  18. Add more journal platforms (American College of Physicians) to Resource Link Prioritization List in Summon

    This could go with other journal titles as well. Our institution subscribed to 2 titles through American College of Physicians with pretty extensive holdings. The titles can also be found via our subscription to ProQuest, but with more limited holdings. When users search for a title in Summon, they will only see the ProQuest holdings and then be told we do not carry the resource. I think adding more individual platforms to Resource Link Prioritization list will fix this. Thanks!

    3 votes
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  19. add subject and abstracts columns in the upload template

    we have some library specific databases for information not available yet (no agreements with the publisher etc.). The titles in these databases have no subject or abstract information. It would be great when this information could be added. (add subject and abstracts columns in the upload template)

    3 votes
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  20. We'd like the ability to add additional status options for databases in the data management module, for example, open access.

    Subscribed often means resources we pay for, it would be nice to be able to set an item status for databases that we obtain freely (open access) so we can better audit the systems.

    3 votes
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