Summon

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  1. Facets usage - request to view 'excludes' as well as 'includes'

    A while back I was looking at our facet usage stats for 2017 to date, and I noticed that although we have Newspaper Articles excluded from searches by default, this facet has the highest amount of 'uses'. I asked Ex-Libris Support if this was because every search a user runs is, by default, including the exclusion of Newspapers as a facet use. I also asked if there was a way to get stats on the number of people who remove the exclusion of newspaper articles after running their first search.

    For an example, this was our top-used facet at the…

    71 votes
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    4 comments  ·  Analytics  ·  Admin →
  2. bX Recommender statistics

    We would like to be able to see analytics for the bX recommender tool to evaluate usage and return on investment (given that the is an additional fee on top the the Summon subscription).

    At minimum, we would want to know how many times the "Related articles" link was clicked on, but ideally also, how many times an article in the right-hand panel was subsequently clicked on.

    43 votes
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    1 comment  ·  Analytics  ·  Admin →
  3. Make new Summon Usage Statistics Dashboard publicly viewable

    There is currently no way to share a dashboard of Summon usage statistics in the new "Current" interface viewable for all users within our institution. Please create a way for Summon administrators to send a publicly viewable link to others at our institution without having to make everyone log in through the Client Center.

    16 votes
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    0 comments  ·  Analytics  ·  Admin →
  4. Have the option to download usage statistics for the number of "Report a Problem" emails sent broken down by month.

    To be able to download the number of "Report a Problem" emails sent, broken down by month, in the Client Centre. This will help with problems tracking and with seeing if changes to the Summon environment have an impact on the number of "Report a Problem" emails sent.

    9 votes
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    0 comments  ·  Analytics  ·  Admin →
  5. Acquisitions vendor Integration

    Automatically select purchased titles in kb with purchases from vendors such as OASIS/GOBI/EBSCOnet etc. Maintain threshold information as appropriate.

    7 votes
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    0 comments  ·  Analytics  ·  Admin →
  6. Include Selected Facets in Zero Results Analytics

    In the Summon OBI analytics, you can create a Zero Title Searches report, which includes how many times the search was conducted as well as the "Search Origin." The search origin provides the information on the cause of the search coming up with zero results that can either be due to a "search" or "facet."
    Currently, we can't see precisely what facets the user had selected while searching that provided zero results. We believe that including details on which facets were present during the failed search would be extremely beneficial.

    6 votes
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    0 comments  ·  Analytics  ·  Admin →
  7. Expand the 500 row limit on usage reports in Summon OBI

    Hello all,

    I have recently had to extract some statistics from the OBI interface and found out that there is a limit of 500 rows at a time. This seems like a tiny amount of rows, given that I used to extract 50,000 - 100,000 at a time from the old stats platform. For libraries that have to extract statistics in order to do analysis, etc, it seems like a good idea to expand this limit from 500 to a much higher number.

    When extracting statistics for March 2017 for one particular report (Zero Search Results), I had to extract…

    5 votes
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    1 comment  ·  Analytics  ·  Admin →
  8. OBI usage statistics : Access source IP address

    We would like to get the usage records of IP address to access Summon.
    Old Summon Usage system had provided it.

    5 votes
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    0 comments  ·  Analytics  ·  Admin →
  9. OBI usage statistics : scheduling reports for email delivery

    It should be great if we can schedule usage reports to be sent automatically to a special email address every mounth

    1 vote
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    1 comment  ·  Analytics  ·  Admin →

    Moving this back to no status and adding a note to clarify. For Summon over Alma customers, we can schedule delivery of reports via email. But currently OBI statistics from the Summon UI are not covered under these reports.

    This idea covers reports and usage outside of Alma.

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