Summon
Your feedback matters to us. Help us improve Summon, as well as the 360 and Intota administrative services, by telling us what you’d like to see using the message areas below. You can also can support something already posted.
We would love to be able to respond to every idea that is submitted, but this is not feasible. We are, however, committed to responding to the most popular ideas—those that have received the most points.
For more information please review our FAQ and guidelines. Thank you.
33 results found
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Create a Dashboard in Summon Admin Console
Currently the Listserv is the main method of communication. Email is great but customers get bombarded with emails every day and it's easy for information to get overlooked. It also requires users to proactively sign up for the listserv which requires them knowing it exists. Many sites see turnover and do not get proper training or information passed to them.
Creating a dashboard in the Summon Admin Console can improve communication from Clarivate to customers by sharing the information in multiple locations. There can be a recent announcement feed, accessible by Clarivate and the ELUNA Summon/360 Working Group. Another section…
3 votes -
Make the widget builder a tab within settings
The widget builder is a tool that allows you to make widgets you can embed on pages for searches or displaying content through a carousel. This feature though is currently only available by going to an external link which means knowing it exists. It seems to be the only feature that is configured outside the summon admin console.
I suggest making a new tab in the Summon Admin Console for widgets or merging it with the chat widget. It can even be as simple as linking out to the existing page but I believe it would make the feature more…
1 vote -
Schedule end date and time for custom panels
Custom panels can be used to post announcements such as special hours or advertising events. These require the messages to be added or removed manually. It would be helpful to schedule when the post is persistent and when its disabled.
4 votes -
Reset Preview Environment
Ideally the preview environment and production environment are nearly identical and so that you can test how different configurations and settings will work. Eventually though, it's likely that some changes you made it preview no longer match production and discovering every change is difficult and time consuming.
It would be helpful to offer an opt-in feature where institutions can select a box in the Admin Console. Doing so will schedule a refresh of your preview environment to match your production environment. This would take place before each feature release (not monthly) and only if the user opts in.
3 votes -
Enhance Multilingual Navigation with Custom Links Functionality
We would like to request an enhancement to the “Custom Links” feature.
Currently, it is not possible to set menu names and destination URLs separately for each language version of a page.
We would appreciate it if you could enable the ability to customize menu names and links individually for each language.
We believe this improvement would make multilingual navigation smoother and lead to a better user experience.6 votes -
Enable Current Content Mapping to be Downloaded for SoA
As a Summon over Alma customer, we are unable to download our current mapping. When we submit a ticket to get the information, it may take over a month to get the information. Making this available to download from the Summon Admin tool would streamline things for customers and support.
Example Case: 07955367
3 votes -
We would like to add our IPv6 in the client center
We’d like to request the option to add our IPv6 address in the client center. We’ve been using IPv6 for years, and it would be great if you could support this. It would really help ensure we have the best connectivity possible.
I’ve asked about this before, and I noticed someone else had also suggested it, but the idea was closed. I think revisiting this could be really beneficial for those of us who rely on IPv6 to keep things running smoothly and future-proofed.
21 votes -
Database recommendations on Summon over Alma. Add the ability to customize the database descriptions
In Summon you can customize Name, URL and description of each database recommendation via the Client Center.
Summon over Alma customers have an uncomplete feature: they can customize Name and URL of each database recommendation (changing name and level url in the corresponding collection in Alma),
but they cannot change a default database description or add a description when it is not there.When a customer has Summon over Alma, the Client Center is not anymore connected to Summon, but it looks like that it is still expecting eventual customized descriptions from there, from the Database Details page.
If would…1 vote -
Summon Database Recommender Management
I would like to be able to sort and filter the list of databases in Summon Admin aka Summon Editor because the list of databases is very long (29 pages). I would like to be able to filter the list to those that are either active or inactive so that I can more easily prioritize databases and review settings for those that need editing. I also need to be able to review recent edits so to confirm that updates took effect correctly.
2 votes -
After updating library locations under Mapping the admin module, you must submit for approval and indexing can take several weeks. You must
After updating library locations under Mapping in the admin module, you must submit for approval and indexing can take several weeks. You must keep checking back to see if the changes are "live" in the status field. Could the admin simply receive an email when they changes are live?
9 votes -
Ability to self-sort library locations in mapping in Admin Console
After making changes in Mapping>Library Locations in the Summon Admin console, it would be helpful to have the ability to sort the library locations table by both the Location Code or the Location Name. I make changes here based on a sorted list I receive from our cataloging department. Having the screen I initially see be sorted in alphabetical order (the same way I receive my list from cataloging) lets me eyeball how much work, if any, is needed. If I could see a sorted list, I could more easily see if we have a location code or a location…
8 votes -
Upping the limit of characters in the menu setting
We would like it if we could up the limit of characters in the menu settings part of the admin tools in intota. Currently the limit seems to be 50 characters.
3 votes -
Configuring local thumbnail images to appear on the brief results display for some records in Summon
We are looking into ways in which we can add our own thumbnail image for some select records in Summon. We have manage to do this in the detailed services page but there is currently no way to have the thumbnail image to appear in the brief results in Summon.
15 votes -
Improvement request for Removed Titles report
If titles are removed to make a zero title database, the information does not appear in the Removed Titles report.
Example)
https://knowledge.exlibrisgroup.com/360_KB/Knowledge_Articles/360_KB%3A_American_Society_for_Microbiology_Journals_Database%3A_ TitlesWillBeRemoved--September2022Therefore, I must constantly check 360KB News to be aware of any title removal.
I would like that information to appear in the Removed Titles report.0 votes -
Fix inconsistencies with HTML display in Custom Panel Sections between admin and production
The editor for Pages > Custom Panel Sections is inconsistent with what's displayed in the Summon interface.
Example #1--I attempted to insert a line break (<br>) in the title of the panel (to have a two-line header for the panel). After submitting, the admin tool properly displayed the line break. In Summon, however, the title displayed as a single line with the "<br>" displaying. It would be good if the panel title display in the admin tool matched how the title would display in Summon.
Example 2: I was editing the panel in source mode and entered bold tags (<b>,…
12 votes -
Would love to be able to search the Summon Idea Exchange by date of submission of the idea! What's new!?
Would love to be able to search the Summon Idea Exchange by date of submission? Possible? What's the latest hot enhancements from say, the last three months rather than the last three years?
1 vote -
Separate out translation for 'Full Text Online' to be independent from full text content link label
Request to separate translations out so we are able to change the facet label 'Full Text Online' independently without affecting the labels for our content links. We want our content links to use the same phrase as our other institutional systems, 'View online'. However, the phrase does not make grammatical sense as a facet label. At present these two labels are controlled from one phrase, 'Full Text Online' in translations.
4 votes -
Allow Best Bets to be date-limited
It would be great to have date-limited best bets so it's easier to promote events, programs, etc. If implemented, it would be good to include a checkbox option to designate if a post is persistent or date-limited.
15 votes -
add subject and abstracts columns in the upload template
we have some library specific databases for information not available yet (no agreements with the publisher etc.). The titles in these databases have no subject or abstract information. It would be great when this information could be added. (add subject and abstracts columns in the upload template)
3 votes -
Increase limit on collected search strings in OBI usage statistics
OBI usage statistics keep track of the 200 - 500 search strings per month performed by users. These are available in the Summon Popular Searches report available in OBI.
It would be useful to have access to a more complete list of search strings each month though, in order to perform analysis such as subjects of interest to users or search trends over time.
This enhancement request proposes to increase the amount of search strings recorded. A preferred options would be to allow institutions to set how many search strings would be recorded per month (ie. ranging from none to…
0 votes
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