Summon
Your feedback matters to us. Help us improve Summon, as well as the 360 and Intota administrative services, by telling us what you’d like to see using the message areas below. You can also can support something already posted.
We would love to be able to respond to every idea that is submitted, but this is not feasible. We are, however, committed to responding to the most popular ideas—those that have received the most points.
For more information please review our FAQ and guidelines. Thank you.
294 results found
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Create a Dashboard in Summon Admin Console
Currently the Listserv is the main method of communication. Email is great but customers get bombarded with emails every day and it's easy for information to get overlooked. It also requires users to proactively sign up for the listserv which requires them knowing it exists. Many sites see turnover and do not get proper training or information passed to them.
Creating a dashboard in the Summon Admin Console can improve communication from Clarivate to customers by sharing the information in multiple locations. There can be a recent announcement feed, accessible by Clarivate and the ELUNA Summon/360 Working Group. Another section…
4 votes -
Make the widget builder a tab within settings
The widget builder is a tool that allows you to make widgets you can embed on pages for searches or displaying content through a carousel. This feature though is currently only available by going to an external link which means knowing it exists. It seems to be the only feature that is configured outside the summon admin console.
I suggest making a new tab in the Summon Admin Console for widgets or merging it with the chat widget. It can even be as simple as linking out to the existing page but I believe it would make the feature more…
2 votes -
Add option for Public Notes to display in the Summon brief result
The 'Display eResource Public Notes' and 'Display eResource Public Notes' settings in the Summon Administration Console currently allow public notes from the Client Center to be displayed in the Quick Look, but users may not always click on 'Quick Look' before trying to access the content and would be unaware of the note. If the note could also appear on the brief result (under the journal/bibliographic information, for example) then that would flag any important information to users without them needing to click on 'Quick Look'.
8 votes -
We would like to add our IPv6 in the client center
We’d like to request the option to add our IPv6 address in the client center. We’ve been using IPv6 for years, and it would be great if you could support this. It would really help ensure we have the best connectivity possible.
I’ve asked about this before, and I noticed someone else had also suggested it, but the idea was closed. I think revisiting this could be really beneficial for those of us who rely on IPv6 to keep things running smoothly and future-proofed.
21 votes -
Add a search result facet for Publication Title
Currently there is no option to add a facet on the search results screen to filter by publication (journal) title. Searching a specific journal can be done in the following ways:
- Pre-search, by using Advanced Search/Options to add the journal's title or ISSN as an AND;
- Post-search, by clicking on a hyperlinked journal title within a result, which opens the "search within journal" function in a new window;
- Using the E-Journal Portal to find the journal, then using the search box to search within the journal
None of these options allows for the user to execute a search, then browse…
5 votes -
Enhance Multilingual Navigation with Custom Links Functionality
We would like to request an enhancement to the “Custom Links” feature.
Currently, it is not possible to set menu names and destination URLs separately for each language version of a page.
We would appreciate it if you could enable the ability to customize menu names and links individually for each language.
We believe this improvement would make multilingual navigation smoother and lead to a better user experience.6 votes -
Bring back the date slider to the Publication Date facet
We'd love the option to use a date slider in addition to manually inputting start and end dates for the Publication Date facet. The slider is so much simpler for users, as having to think up very specific dates can seem arbitrary, and takes more time to execute. You've indicated that the histogram in previous versions of the Summon UI caused performance issues; we don't necessarily need a histogram. Just a slider!
5 votes -
Create collections in Summon
It would be great to be able to create collections by selecting resources directly in Summon, even if we don't have Alma.
Collections could be displayed in the same way as in Primo :
https://aul.primo.exlibrisgroup.com/discovery/collectionDiscovery?vid=01AUL_INST:AUL&inst=01AUL_INST5 votes -
Reset Preview Environment
Ideally the preview environment and production environment are nearly identical and so that you can test how different configurations and settings will work. Eventually though, it's likely that some changes you made it preview no longer match production and discovering every change is difficult and time consuming.
It would be helpful to offer an opt-in feature where institutions can select a box in the Admin Console. Doing so will schedule a refresh of your preview environment to match your production environment. This would take place before each feature release (not monthly) and only if the user opts in.
3 votes -
Automatically Carry Over Queries Between Library Search and Research Assistant
Currently, when a user switches between the Library Search tab and the Research Assistant tab in Summon, the query does not carry over automatically. Users must manually enter the same search in each tab, which can be time-consuming and may disrupt workflow.
1 vote -
Add a language toggle to the Summon Research Assistant
We need to provide our users with a language toggle on our web pages to switch between English and French. We've noticed that users can't switch from English to French and vice versa once they're on the Summon Research Assistant page. Users have to switch languages on the Summon page, or click on the Library Search function to return to the Summon search page before they go to the Summon Research Assistant page.
Can you please add a language toggle/switch to the Summon Research Assistant?
10 votes -
Add "Cited by" and "Cites" links to the article "Quick Look" and saved folder
Right now the only way to view or use the "Cited by" and "Cites" options is from the search results list. When you look at the "Quick Look" of the article or save it and then look in the saved folder, these options are no longer present. Adding "Cited by" and "Cite" to the "Quick Look" and saved folder views of an article would enhance usability.
4 votes -
Library Locations > Translation in other language
The library's locations are currently displayed in Japanese only. We would like to add the other language terms.
4 votes -
Make Request button display behavior more configurable
Give libraries a configurable option to suppress the Request Button under certain conditions. For example, the library may not want to present the Request Button to patrons when there are multiple copies (items) attached to a bib record and at least one of the items is Available (on the shelf).
Academic libraries in particular may have a policy of not paging on-shelf materials for patrons.
Allowing libraries to set this kind of display option would improve the user experience as it would be clear to the end user from the outset that the item is not requestable, rather than presenting…
8 votes -
Customise New Search button
We would like to be able to customise the url of the 'New Search' button, so that it links to our own Library Search home page, with embedded Summon search, rather then the default Summon instance.
Currently, we only have the option to use the Home link, via the institutional logo, to link back to our Library Search home page, which is not accepted practice, as this should link to the institution's home page.
We can currenetly use the 'Custom Link' option, but this is not user-friendly, as the link appears in the banner (and hamburger menu), rather than next…
2 votes -
Support Usage Data for Advanced Search Analytics
Currently, Advanced Search displays as an option in Summon Analytics, but when one tries to use it (as I did) it gives an error, as support for usage data for Advanced Search has yet to be added. Reports can only show basic search counts.
14 votes -
Improve the copy function in Research Assistant
The copy function in Research Assistant copies the abstracts of all the 5 articles, some of which can be very long abstracts. Links to the record will be more suitable instead. E.g. Summon permalink to the record.
1 vote -
Provide the ability to separate journals and ejournals when searching
Similar to Sophia Birden's idea for books and ebooks, currently I do not think there is a way to separate journals and ejournals without clicking the full-text limiter for the electronic.
3 votes -
Offer automated holdings management for VLeBooks
VLeBooks is likely to be an increasingly popular e-book supplier. Automated holdings management, meaning new titles added to a library's holdings are added to Summon without the library having to take any action, would be very welcome.
3 votes -
More flexibility for the Reserve Button
We would like to suggest an enhancement request to allow more flexibility for the Reserve Button link to allow its link to target a specific holds/reservation functionality for a specific record ID.
In particular, we use the Koha Library Managament System so would greatly welcome an API integration between Summon and Koha, similar to the Sierra via Summon integration, as detailed here:
3 votes
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