Summon
Your feedback matters to us. Help us improve Summon, as well as the 360 and Intota administrative services, by telling us what you’d like to see using the message areas below. You can also can support something already posted.
We would love to be able to respond to every idea that is submitted, but this is not feasible. We are, however, committed to responding to the most popular ideas—those that have received the most points.
For more information please review our FAQ and guidelines. Thank you.
305 results found
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When discussing user experience and information architecture, it can be useful to examine websites from different industries. While reviewin
When discussing user experience and information architecture, it can be useful to examine websites from different industries. While reviewing examples of content organization, I recently looked at https://www.prestigeerosewood.com/. Although it is a real-estate website rather than a library platform, it provides an example of how information can be grouped into clear sections and presented in a way that helps visitors locate key details quickly.
Studying websites outside the library sector can sometimes provide ideas for improving navigation, content hierarchy, and user experience in discovery systems and institutional portals.
1 vote -
Include alternative title fields for manually-uploaded titles in 360 client center
In the client center/Serials Solutions, titles that are uploaded manually (whether under an individual electronic publisher or under print institutional holdings) should include fields for alternative titles to facilitate searching and prevent users from reaching dead ends. In addition, an option should be included to omit letters/words when indexing so that titles starting with A/An/The are indexed properly. Fixing both of these issues would vastly improve the search experience for our users.
6 votes -
Leadingtechnology
The Cloud Vibe is a technology-focused platform that delivers valuable insights on Web Development, Internet trends, Artificial Intelligence, Cloud Computing, Programming, and emerging technologies. Our goal is to simplify complex concepts, share practical knowledge, and help readers stay updated with the rapidly evolving digital world. https://www.thecloudvibe.com/
1 vote -
Chapter/article-level linking available at database level in Client Center
Currently, not all databases are provided with article/chapter-level linking for different reasons. The ones that have article/chapter-level linking, are added to the following page so customers can consult details:
https://knowledge.exlibrisgroup.com/Content/Knowledge_Articles/360_KB/360_KB%3A_360_Link_Linkers_-_Databases_with_article%2F%2Fchapter_level_linkingWe have found through experience that the document above is not 100% up to date, meaning that customers using it lose faith in the accuracy of that content. We propose for this information to be added at database level in the Client Center. This change would mean:
1. the information is in all one place,
2. the customer journey is not split into ExLibris documentation and Client Center,
3. customers…6 votes -
Add full language and translation functionality for Real Time Availability results
When switching from Italian to English the list of results cannot display translated locations.
Please add full language and translation functionality for Real Time Availability results.
43 votes -
Schedule end date and time for custom panels
Custom panels can be used to post announcements such as special hours or advertising events. These require the messages to be added or removed manually. It would be helpful to schedule when the post is persistent and when its disabled.
8 votes -
Ability to customise the text above search box in the Summon home page.
We would like to have the ability to change the name above the search box in the Summon home page. The text currently reads "Library Search" and, in order to customise it, the only option is adding a JavaScript code. JavaScript isn't user friendly and it relies on customers knowing JavaScript. Despite that, we have tried adding a script but it did not work successfully across all browsers, with some browsers displaying the new text and others not picking up on the change.
Creating an static option, such as adding an option in Translations, would make it easy for customers…
12 votes -
Metadata from Database Link Resolver into the Resource Sharing request form
Allow more metadata from Database Link Resolver into the Resource Sharing request form to ensure the library staff can more easily fulfill the request and patrons are well-informed through notifications of the exact item they have requested - for example a specific chapter from a multi-chapter book written or edited by someone other than the chapter's author. Having the Book Title, Chapter Title, Book Editor/Author, and Chapter Author would be helpful especially for our faculty patrons.
3 votes -
Godrej Vanantara
Godrej Vanantara is a new luxury apartment project located off Bannerghatta Road in South Bangalore. Spread across 36 acres, the project offers spacious 2, 3, and 4.5 BHK homes with modern amenities and large green spaces. Developed by Godrej Properties, it provides good connectivity to NICE Road, Electronic City, schools, hospitals, and shopping malls.
0 votes -
Make the widget builder a tab within settings
The widget builder is a tool that allows you to make widgets you can embed on pages for searches or displaying content through a carousel. This feature though is currently only available by going to an external link which means knowing it exists. It seems to be the only feature that is configured outside the summon admin console.
I suggest making a new tab in the Summon Admin Console for widgets or merging it with the chat widget. It can even be as simple as linking out to the existing page but I believe it would make the feature more…
5 votes -
Possibility to set facet 'New Record' to Expanded by default
In Summon, in addition to the 'Time Period' facet which allows you to filter by 'Last 1/3/5/10 years', there is also a facet called 'New Record', which allows you to filter by 'Last 7/30/90 days'. This facet is collapsed by default, and there is no option to have it expanded by default. I would like to have the ability to configure this setting.
14 votes -
Enhance Summon with Better API Testing Integrations
It would be helpful if Summon could integrate with modern API testing and developer tools to improve data integration and automation workflows. Many teams rely on tools like a postman alternative to automate API validation and improve reliability. Adding better API support or integration options could make Summon more flexible for modern development environments.
1 vote -
Create a Dashboard in Summon Admin Console
Currently the Listserv is the main method of communication. Email is great but customers get bombarded with emails every day and it's easy for information to get overlooked. It also requires users to proactively sign up for the listserv which requires them knowing it exists. Many sites see turnover and do not get proper training or information passed to them.
Creating a dashboard in the Summon Admin Console can improve communication from Clarivate to customers by sharing the information in multiple locations. There can be a recent announcement feed, accessible by Clarivate and the ELUNA Summon/360 Working Group. Another section…
4 votes -
Add option for Public Notes to display in the Summon brief result
The 'Display eResource Public Notes' and 'Display eResource Public Notes' settings in the Summon Administration Console currently allow public notes from the Client Center to be displayed in the Quick Look, but users may not always click on 'Quick Look' before trying to access the content and would be unaware of the note. If the note could also appear on the brief result (under the journal/bibliographic information, for example) then that would flag any important information to users without them needing to click on 'Quick Look'.
8 votes -
We would like to add our IPv6 in the client center
We’d like to request the option to add our IPv6 address in the client center. We’ve been using IPv6 for years, and it would be great if you could support this. It would really help ensure we have the best connectivity possible.
I’ve asked about this before, and I noticed someone else had also suggested it, but the idea was closed. I think revisiting this could be really beneficial for those of us who rely on IPv6 to keep things running smoothly and future-proofed.
21 votes -
Add a search result facet for Publication Title
Currently there is no option to add a facet on the search results screen to filter by publication (journal) title. Searching a specific journal can be done in the following ways:
- Pre-search, by using Advanced Search/Options to add the journal's title or ISSN as an AND;
- Post-search, by clicking on a hyperlinked journal title within a result, which opens the "search within journal" function in a new window;
- Using the E-Journal Portal to find the journal, then using the search box to search within the journal
None of these options allows for the user to execute a search, then browse…
5 votes -
Enhance Multilingual Navigation with Custom Links Functionality
We would like to request an enhancement to the “Custom Links” feature.
Currently, it is not possible to set menu names and destination URLs separately for each language version of a page.
We would appreciate it if you could enable the ability to customize menu names and links individually for each language.
We believe this improvement would make multilingual navigation smoother and lead to a better user experience.6 votes -
Bring back the date slider to the Publication Date facet
We'd love the option to use a date slider in addition to manually inputting start and end dates for the Publication Date facet. The slider is so much simpler for users, as having to think up very specific dates can seem arbitrary, and takes more time to execute. You've indicated that the histogram in previous versions of the Summon UI caused performance issues; we don't necessarily need a histogram. Just a slider!
5 votes -
Create collections in Summon
It would be great to be able to create collections by selecting resources directly in Summon, even if we don't have Alma.
Collections could be displayed in the same way as in Primo :
https://aul.primo.exlibrisgroup.com/discovery/collectionDiscovery?vid=01AUL_INST:AUL&inst=01AUL_INST5 votes -
Reset Preview Environment
Ideally the preview environment and production environment are nearly identical and so that you can test how different configurations and settings will work. Eventually though, it's likely that some changes you made it preview no longer match production and discovering every change is difficult and time consuming.
It would be helpful to offer an opt-in feature where institutions can select a box in the Admin Console. Doing so will schedule a refresh of your preview environment to match your production environment. This would take place before each feature release (not monthly) and only if the user opts in.
3 votes
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