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Maintain patron information with missing items

When a patron places a request for an in place item, but the item is not located, we toggle the missing status for the item. This disconnects it from the patron record. It needs to remain attached so when the item is located it can still be held for the patron.

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Donald O. Rod shared this idea  ·   ·  Admin →
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  • Anonymous commented  · 

    When a patron places a request for an in place item, but the item is not located, we toggle the missing status for the item. This disconnects it from the patron record. It needs to remain attached so when the item is located it can still be held for the patron.

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