Alma
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132 results found
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Create an out-of-the-box 'E and E' consortia overlap report
It would be very much appreciated if Alma creates an out-of-the-box report that outputs E and E title overlap in a consortium.
1 vote -
Allow Requesting several copies of the same volume of a title at once, by means of holding level request
We have title level requests, but in titles with several volumes, the request level comes down to de copy/item which needs the description.
If the call nr. is different for de different volumes, the holding level of the request, instead of the copy level, would allow patrons to pick the first copy of the volume available, not the one chosen from the list when they all are checked out.
We have bch configuration expecting this to be solved.1 vote -
Online chat details and history
The online chat in Alma, is very useful and efficient, it's a shame, though, that the chat is not documented, and when a case is opened after the chat is closed, even the subject of the chat does not appear there. Only when support agent, actively writes a case, when it's too complicated issue for a chat, that the chat details appears. This problem might prevent customers from using the chat.
1 voteIn the current out of the box salesforce chat functionality there is an option for the customers to save the transcript of the session, the information is in the below article.
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RapidILL
RapidILL chapter/article forms in Alma. If a patron fills in the wrong form e.g. Fills the article form for a chapter and vice versa. There is no way to flip them without entering a new request in the correct form.
1 votePlease take a look at the Change RS Requests Type cloud app – https://developers.exlibrisgroup.com/appcenter/change-rs-requests-type/. It allows changing article to book requests and vice versa.
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Converting Digitization request to RS request - on conversion the Chapter title to be added to Chapter Number
When converting a digitation request into a Resource Sharing borrowing request. We need the chapter title should be also be transferred to the chapter number (or to both “Chapter Number” and “Chapter title”). So that it can be recognised by the RapidILL API process.
1 voteHi,
As of the 2020 December release, both Chapter Number and Chapter Title fields are sent in RapidILL requests, not just one of them. The Chapter Title in the converted RS request should therefore be sent to RapidILL
Thanks,
Moshe -
Converting Digitization request to RS request - The notes field from the digitization request should be added to the RS request note field
When converting a digitization request to resource sharing borrowing request. The digitization notes field should be copied to the resource sharing request note field. This would also help interlibrary loan staff know that the item was converted from a digitization request. But also many notes are added by library staff in the digitization request notes field when triaging the request. Therefore, this would be useful for the interlibrary loan staff to see on the first page of the request, rather than having to click through to the notes section.
1 voteAs of the June 2021 release, the digitization note is transferred to the resource sharing request that is created by the conversion.
The note appears in the task list – see https://www.screencast.com/t/1SyVsRmnR1S
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Allow search by patron phone number
In the UI and the API. This would be helpful in managing opt-in/opt-out for SMS notification programs. We know a number has replied STOP to a library notification, but don't know which patron's settings to adjust!
1 votePhone number is a searchable field for users. Please open a support ticket if this is not your experience.
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Extend or allow one to be able to extend the time it takes to time-out when on the Manage Patron Services screen.
Please extend or allow one customise their own time-out settings for the Manage Patron Services screen.
Gets on my nerves when I'm in the middle of composing an email to a Patron about their loans and I have to keep bringing up their account because it goes back to the search screen.
I need more time if I'm dealing with: fines, loan history, and making notes on an account, whilst trying to communicate what I'm doing.
1 voteCirculation desk timeout is configurable, see https://knowledge.exlibrisgroup.com/Alma/Knowledge_Articles/Timeout_in_Alma_-_Circulation_Desk
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Allow items to be placed on Course Reserve using their barcode
We need the ability to add items to a course reserve reading list by barcode. While ISBN works for books, any audio or video items do not have ISBNs so we need another mechanism to add specific items. And it is critical to get the exact version of an opera or symphony. It's also silly that we cannot use barcode when our legacy systems did, often as the only item identifier. As a result, we don't have any way to easily port information from one system to another.
0 votes -
Receiving items without creating a barcode. Needed for looseleafs and pocket parts.
Law libraries have items, such as looseleafs, that require us to check-in an item but do not require a barcode because it is integrated into an item.
By creating the barcode it gives us inaccurate inventory information when running reports. And not receiving the item does not give us an opportunity to track purchases.0 votes -
Allow for format de-duplicating in YBP Real Time Ordering
When we were testing the Real-Time Integration between YBP and Alma, we found that if we own either the print or electronic format, but we receive a request for the other format, the order attaches to the existing bib, even if it is in the wrong format. In these cases, if the format is different, what should happen is that the system should create a new brief MMS record for the order's format. I've been told that adding additional matchpoints to prevent this would have to be an enhancement request. As YBP has told me that three other libraries also…
0 votes -
Enable linking to Alma viewer selected file
Use case: User wishes to share a link to the Alma viewer but specify a specific file in a representation. eg. Share a link to chapter 3 in a book where each chapter has a separate pdf.
eg. https://librarysearch.bond.edu.au/discovery/delivery/61BOND_INST:BOND/1279341110002381
Use case 2: Instructor wants students to read chapter 3 in the same example above. At present we can only manage the digital representation in the Leganto citation, and instructor has to rely on a public note to advise students to get to chapter 3.
If there was a method to build a link to a specific file maybe using an…
0 votesHi,
Thank you for the idea. The requested feature is already included since March release, as part of the new Alma viewer release. PSA screenshot.
Users can define whether the shared link will highlight a specific file in the representation.
Thank you,
Daniel
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