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Chris Jones

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  1. 81 votes
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    Chris Jones commented  · 

    Use cases that we could see for Statistical category are that the usergroup is generic wihtin a higher Education institution - Undergrad, part time, postgrad distance learner, staff, associate, etc, whereas the department/faculty/school information is reflected by the stat cat field, so seeing it can assist staff in understanding the context of a user query for support relevant to the user's subject area/affiliation.

    It is also something which is recorded in CRM system stats so could more readily be logged if this information were to be made visible on the MPS screen. I suppose the other configurable options, including Expiry date which is new provide some level of details. Data protection and minimal-requirements might drop email, phone number etc, but it would still be useful to at least have the option of displaying the user stat cat in this context.

    I also think there is a transparency element here in that the Feb 2023 addition of stat cat as a Fulfillment Unit rule parameter, and auto renewal parameter does flag that many customers make distinctions on service at the Stat cat level so having greater visibility of this would assist staff.

    Chris Jones supported this idea  · 
  2. 14 votes
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    1 comment  ·  Leganto  ·  Admin →
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    Chris Jones supported this idea  · 
  3. 25 votes
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    0 comments  ·  Leganto  ·  Admin →
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  4. 5 votes
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    0 comments  ·  Leganto  ·  Admin →
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    Chris Jones shared this idea  · 
  5. 18 votes
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    1 comment  ·  Leganto  ·  Admin →
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  6. 112 votes
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    1 comment  ·  Leganto  ·  Admin →
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    Chris Jones commented  · 

    Is this a function specific to the front-end, or intended for Students/Instructors/Library staff? Was wondering whether the Reading List Bulk Update Job in Alma with the Export to PDF could also serve as a basis to bulk export, although makes more sense front end with multiple selections from Find lists/My Lists etc

  7. 0 votes
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    0 comments  ·  Leganto  ·  Admin →
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    Chris Jones shared this idea  · 
  8. 23 votes
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    Chris Jones commented  · 

    Is there any developer scope for a Cloud app which might assist with this at all?

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    Chris Jones commented  · 

    Hi, this Idea describes a problem common to many institutions. Even if it is not a frequent event, when it does occur it is highly inconvenient to library staff and can frustrate the provision of efficient customer service to patrons. The manual re-issuing from one account to another (especially if over 20 loans/a single page etc) provides opportunities for errors to creep in, so it would be a very beneficial addition to the Fulfillment options to staff in the Manage Patron Services view. This is something we would hoped to have seen by now.

  9. 1 vote
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    Chris Jones shared this idea  · 
  10. 0 votes
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    0 comments  ·  Leganto  ·  Admin →
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    Chris Jones shared this idea  · 
  11. 1 vote
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    0 comments  ·  Leganto  ·  Admin →
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  12. 20 votes
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    2 comments  ·  Alma » Analytics  ·  Admin →
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    Chris Jones commented  · 

    By way of further explanation, case 05327094 explains "When a request is canceled, it moves from one Oracle table (active requests) to another (Requests history). In any Oracle table, the creator is the one that 'created' the entry in this table, so when a request is moved to the request history table, the creator is not the user that created the request but the one that moved the request to the history table".

    This is extremely unsatisfactory as it rewrites the history of the request in terms.
    Completely support this idea. Lack of documentation around this (and after extensive work on Requests analytics when released in 2014) is not great.

  13. 77 votes
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    Chris Jones commented  · 

    This is still an issue. It would be nice to be able to set some mandatory fields in the customization rather than having to set mandatory only at Book or Article level. We lose much time and cancel requests which lack basic information which would not be submitted in the first place is the custmization allowed making the form mandatory (admittedly this may need some qualification for Books versus Journal.

  14. 99 votes
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    Chris Jones commented  · 

    Anything to reduce the number of clicks here will help.

  15. 12 votes
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    1 comment  ·  Leganto  ·  Admin →
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    Chris Jones commented  · 

    Agree, but possibly some flexibility needed here. There are occasionally situations where the only access is print (perhaps unlikely, but does happen), and we might still want to leave an article citation (although an instructor would not be able to handle this easily themselves).

    Manual locate (August 21 release) perhaps provides an alternative here (as appears on citation whether located or not.

    Disabling uresolver/detaching from repository and hiding links allow management of other aspects (except LibKey discovery downloads - remove DOI).
    Does the manual locate just present the same problem for you in this situation?

  16. 6 votes
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    1 comment  ·  Leganto  ·  Admin →
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    Chris Jones commented  · 

    Is this another way of trying to define a hierarchy for Academic Departments? Am wondering how it differs from:
    https://ideas.exlibrisgroup.com/forums/395697-leganto/suggestions/19835518-academic-departments-add-field-for-faculty-schoo in practice - if need provision to group Academic Departments in additional ways.

  17. 28 votes
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    6 comments  ·  Leganto  ·  Admin →
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    Chris Jones commented  · 

    It would be good to know how many customers have avoided the "recalculate" option in the Course Loader at Rollover for the reason you give here - as to not applying the Course Reserves Automatic Statuses. We found recalculate to be unusable for the reason you give, opting for copy regardless.

  18. 3 votes
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    3 comments  ·  Leganto  ·  Admin →
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    Chris Jones commented  · 
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    Chris Jones commented  · 

    We note that the Source field (URL) may have elements (proxy prefix) for some users, but it would be useful potentially to be able to display it in some instances.
    The treatment of Source as citation metadata is also relevant here in terms of citation formats and being able to export. Possibly the ability to state the Source in the Brief Citation Format would assist?

  19. 37 votes
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    Chris Jones commented  · 

    Agree a very useful confirmation point and opportunity to lay out service terms/updates and ensure service expectations can be met/requests updated etc.

    Suppose the XSL would need to cover multiple request scenarios in terms of notification data available to it for user/request type if a holding is not known or it is and request immediately active.

  20. 95 votes
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    Chris Jones commented  · 

    Hi,
    We would also strongly welcome an update on what work Ex Libris have or are planning on doing with Version 1.0 of the ONIX Publications License
    format (ONIX-PL) field mappings to Alma licence field as nothing seems to have happened for quite some time - after the import feature was added in Oct 2014 as described:
    https://knowledge.exlibrisgroup.com/Alma/Training/03_What's_New_Videos_2014/03_October_2014_Release/Load_ONIX-PL_Formatted_Licenses

    See also the Alma-ONIX-PL field equivalent mappings:
    https://knowledge.exlibrisgroup.com/Alma/Product_Documentation/010Alma_Online_Help_(English)/020Acquisitions/090Acquisitions_Infrastructure/050Managing_Licenses_and_Amendments

    It is still not possible to pull in the ONIX-PL terms from a Jisc licence for examples, but other examples can be given.

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