Molly Mott
My feedback
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I just noticed this, too, when I was trying to clean up some old equipment fees. I thought I would waive the replacement fee and leave the process fee (on the off chance they return it, there will still be a late fee). I realize now, I should've deleted the loan first and then waived because now I have $10 headphones in process type Lost and Paid that very much were not paid for. I think the only way to undo the Lost and Paid is to scan in and toggle to missing... either way too many steps to fix an errant waive.
I second an additional process type that better distinguishes between lost and paid/waived.