Jung Ah Lee
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80 votesJung Ah Lee supported this idea ·
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82 votesJung Ah Lee supported this idea ·
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An error occurred while saving the comment Jung Ah Lee supported this idea · -
41 votesJung Ah Lee supported this idea ·
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169 votesJung Ah Lee supported this idea ·
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An error occurred while saving the comment Jung Ah Lee commentedHi, has there been any progress or changes to made to the Close Lost Loans job? I have just tested it out and am seeing that after the job runs, the item's process type remains as Lost. It does not turn to Missing. I've filed a ticket but is this the behavior that you are seeing?
Recently, our shelf-checks of Missing items have been somewhat infrequent and I don't know how frequent they were before covid but we do shelf-checks before sending the items to be considered for reordering. So I think it actually works out better if the item's process type would be set to Missing after this job runs but when I tested just now, the item's process type remained at Lost.
It would be nice if Alma had a "Lost and Closed" status kind of like "Lost and Paid" so that we'd know exactly what happened to the loan after the Close Lost Loans job (which actually closes all kinds of loans) is run.
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1 voteJung Ah Lee shared this idea ·
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1 voteJung Ah Lee shared this idea ·
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60 votesJung Ah Lee supported this idea ·
I agree that this seems to be a system defect. Please provide a fix.