Rapido
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60 results found
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Hide unrequestable formats in the GTI
Our librarians and patrons are increasingly frustrated with the number of records in the GTI for items not available through requesting. We would like the ability to configure what format types appear in our GTI search profiles. This way our library can decide to hide all streaming video from appearing in the search for our patrons. Basically, a built in behind the scenes filter.
This is how I think it would work. In the search profile settings, add a place where systems librarians can select what formats they want visible in the GTI. For example they can select Book, DVD,…
12 votes -
Add more fields to the right pane quick edit 'Request form (as filled by requester)' in Rapido
In Rapido, the 'Request form (as filled by requester)' section on the right pane has some great features. It allows staff to quickly access and edit some of the request form fields. However, certain crucial fields are missing from this section, limiting its effectiveness.
Current benefits:
1. Hovering over a field shows a tooltip containing its complete contents. This means staff don't have to open the request to edit, navigate to the field and use the across arrow on the text field to slowly read its full contents. Sometimes important information is missed if this step isn’t taken.
2. Staff…11 votes -
OCR all incoming files in Rapido
All libraries are committed to the accessibility of resources for their patrons; however, not all libraries have the infrastructure to do OCR or they can only do OCR for a very limited number of languages. With Rapido sitting on the Ex Libris Higher Ed platform, there seems to be a great opportunity to ensure all incoming and outgoing documents are OCRd for resource sharing using the same service leveraged for Alma Digital. This would allow Rapido libraries to ensure everything they send meets minimum OCR requirements, but it would also solve the problem for our patrons to ensure all incoming…
10 votes -
Add Lending Mediation Rules
It would be extremely helpful to have Lending Mediation Rules similar to the Borrowing Mediation Rules. Even if the rules only added labels to use with Sets would be a huge improvement.
Thank you,
Chris10 votes -
Match "Send email to partner" design with “Send query to patron” to include External ID and CC
The 2024 August release introduced the "Send email to partner" feature. We would like this feature to match the current “Send query to patron” function found in the Borrowing Request.
Currently the "Send email to partner" feature lacks some critical information.
In the Lending Requests, the External identifier and Bibliographic details are missing. We also notice it does not have the cc (carbon copy) functionality.
Lacking External ID in the subject makes it extremely difficult for libraries on both sides to action the request. Lacking the ability to cc addresses means we must check between the generic email and the…
9 votes -
Add additional fields to Rapido request form for physical requests
When patrons request odd editions of items, we’re left wondering whether that’s what they meant. Do they really want the British edition for some reason, or is that just what they found first? Do they really want the German language edition of this graphic novel? We would love the ability to add fields for “this edition only” and “this language only” added to the Rapido request forms for physical requests. Additionally, these could be customizable fields that each library could give text to and add to the form. Asking for additional information from the patron up front would lead to…
9 votes -
Bring in ISSN when DOI is present in the blank form
Currently when a patron makes a request using the blank form, they can click a box to auto-populate fields based on a DOI. A surprisingly large amount of the time patrons have a DOI but don’t think to click the button and requests come to staff review for us to add an ISSN. We would like Rapido to check the DOI and add in the ISSN even if the patron doesn’t click the auto-populate button. This would greatly reduce the number of requests coming to staff review, which would decrease both staff time spent looking up ISSNs and turnaround time.
8 votes -
Use of RFID in "Shipping Items"
The button "Read RFID" should also be available in "Shipping Items" (Fulfillment --> Resource Sharing: Shipping Items) to scan in items.
8 votes -
Add item title to ship item physically screen
When shipping an item physically from the lending request, the only identifier on the shipping item screen is the External ID. Please add the request title to this screen so the staff member processing the request can do a final check that the book they're about to ship/scan is the correct one for the request. See screenshot.
7 votes -
Create Purchase Requests from Rejected Borrowing Requests
When creating a purchase request from a borrowing request that was rejected by the last partner on the rota, staff don't see the pop-up window where they can choose to keep the borrowing request active alongside the purchase request or cancel the borrowing request. Instead, staff are taken directly to the purchase request form with their name added as the requester and the borrowing request remains active. We would prefer to choose whether to cancel the borrowing request or keep the borrowing request active alongside the purchase request. This is particularly important in situations where we have exhausted all avenues…
7 votes -
Allow other roles to configure the Resource Sharing Library "Temporary Inactive for borrowing/lending" settings
Currently, only users with the "general systems administrator" role can configure the resource sharing library "temporary inactive for lending" and "temporary inactive for borrowing" settings.
It would be helpful if this privilege could be added to another role so that members of our resource sharing team can manage this without having full system administrator privileges. This would allow them to easily manage these settings to meet the department needs.
6 votes -
Change a request from digital to physical and vice versa once received
Sometimes a lender supplies an entire book as an ebook instead of a print book or sends the physical book when we requested a chapter and it’s not always caught before we receive it. We would like a way to change a received request from digital to physical and vice versa.
6 votes -
Enable back-and-forth of requests between Resource Sharing and Purchase Request
Request Description: Often we’ll send requests that are difficult to get via resource sharing to acquisitions by creating a purchase request from Rapido. However, in doing so create a separate request and never find out whether the patron actually got their item. This means that if a patron comes with us with questions, we can’t answer them. (Is acquisitions working on it? Did they cancel it? Who knows!) It also means that if acquisitions can’t purchase the item for some reason, they have no way to send the request back to us so we can try again with those more…
6 votes -
Full partner records for RapidILL partners
Our Rapido, ISO, and email partners all get full partner records in Rapido. However, our Rapid partners just get a per-request import of contact information from the Rapid directory that we can’t augment or otherwise work with. We want partner records for RapidILL partners to appear in the Resource Sharing Partner List; they could either appear only in the Institution list, or appear in the Community list so we could copy them into the Institution list to edit them. This would let us augment the information from Rapid with customizable fields currently available in the partner record interface, allow us…
6 votes -
Volume information from RapidR requests should import to Rapido
Sometimes we’ll get a request for a single volume from a multivolume set where RapidR shows which volume the patron wants, but that information hasn’t transferred into Rapido and doesn’t show on the pull slip. In these cases, someone has to take the extra step to log into Rapid to find out whether volume information is available, which is a waste of time. Usually it isn’t obvious that the title is a multivolume set, so additional time is wasted either going back into the stacks to collect the volumes or reshelving extra volumes which were pulled. Rapido should be able…
5 votes -
Record all request metadata changes in History tab
When we change a field in a request, that change should always be tracked in the History tab. For example, we occasionally have to change one of the standard identifiers (OCLC, ISBN, ISSN) in a request in order to match it to potential lenders. Saving that information in the History tab would allow us to check a) what the original requestor provided and b) what we’ve already tried using.
5 votes -
Print multiple slips for multivolume requests
For multivolume requests, only one shipping slip or return slip is printed even though Rapido knows there are multiple items involved in the request. Practitioners have a few workarounds right now: we can rubberband items together; we can photocopy the printed slip; or we can reprint the slip however many times is needed to have a slip per item. The second two options are a waste of time, and the first can lead to items with no paperwork attached to them if the rubber band breaks or the books otherwise become separated from each other. Rapido knows how many items…
4 votes -
Ability to "request again" immediately upon item's return.
In the case of a mis-ship/mis-fulfillment (wrong item supplied), even once the item is returned, upon requesting again, the user receives the message (paraphrased) 'similar request exists for this patron'. So the user is left sitting high and dry in limbo. Staff intervention can fix it, but it seems as if this could be automated easily through the application of a rule.
4 votes -
Resupplying a Request - be made avaliable for non - rapido requests
"Resupplying a Request"
Currently "resupply" a document on the Lending side is possible only for Rapido/RapidILL requests and not other Alma Resource Sharing Partner requests such as requests from ISO LADD partners.
However most Alma libraries have requests coming from difference sources and now this feature is creating different workflows, making it too hard to use, i.e. Rapiod request can use "resupply", Non Rapid requests via ISO partners cannot, staff will have to use email to resupply.
We'd like to see all requests coming into Alma can be resupply using this feature.
Case #07262909
Currently "Resupplying a Request" works if…
4 votes -
Invoices from Rapido to RapidR partners
Rapido lenders are able to send invoices to other Rapido libraries or to ISO partners, but are unable to send invoices to RapidR libraries. I am aware that RapidR does not involve lending fees. Ex Libris intends to allow lost/damaged fee invoicing, as seen by the not-yet-implemented "Lost/Damaged item fee" invoice field in Rapido.
Ex Libris has grandfathered Rapido libraries into RapidR, thus increasing the number of libraries I may need to bill for lost items without having a workable invoice function.
Please develop invoicing from Rapido to RapidR partners.
4 votes
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