Rapido
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93 results found
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Bring in ISSN when DOI is present in the blank form
Currently when a patron makes a request using the blank form, they can click a box to auto-populate fields based on a DOI. A surprisingly large amount of the time patrons have a DOI but don’t think to click the button and requests come to staff review for us to add an ISSN. We would like Rapido to check the DOI and add in the ISSN even if the patron doesn’t click the auto-populate button. This would greatly reduce the number of requests coming to staff review, which would decrease both staff time spent looking up ISSNs and turnaround time.
23 votes -
Move to branch automation exception when all items are unavailable
Create an exception for move to branch automation when all items held by the library are unavailable. could just add an option like the ones in the screenshot attached.
22 votes -
Send Documents via Link for non-Alma peer-to-peer partners
Would like to have the option to send documents larger than 25M via link for non-Alma peer-to-peer partners. Currently our work around is to store on a SharePoint site for the Partners to retrieve. Enabling this process for all partners would make the process of delivering documents through Rapido more efficient and streamlined for both staff and patrons.
17 votes -
Display labels of the Rapido Task List also in the Pick from Shelf list
As labels are a very useful way to organize incoming and pending lending requests, we suggest giving them more visibility and making them visible also in the Pick from Shelf List.
This would increase efficiency and improve transparency and communication between staff users who are mainly using the Rapido Task List, and staff users who check the Pick from Shelf List to prepare documents e.g. for shipping.
Rapido labels could appear as simple additional notes in Pick from Shelf entries, for example.
17 votes -
Add mediation rule action to add general message
Add a new mediation rule action to add a specified general message to the request before sending.
17 votes -
Hide Rapido offer in locally held multi-volume works
We would like to hide the Rapido offer tile in the records of locally held multi-volume works. Please see the attached file for reference.
17 votes -
Differentiate Rapido Physical Offer
Is ist possible to differentiate Rapido Physical Offers by POD or by type of order?
We would like to have the possibility to be able to suppress the display of the Rapido Tile more specifically.
E.g. we would like to suppress the Rapido Tile for courier but not for home delivery.16 votes -
Print multiple slips for multivolume requests
For multivolume requests, only one shipping slip or return slip is printed even though Rapido knows there are multiple items involved in the request. Practitioners have a few workarounds right now: we can rubberband items together; we can photocopy the printed slip; or we can reprint the slip however many times is needed to have a slip per item. The second two options are a waste of time, and the first can lead to items with no paperwork attached to them if the rubber band breaks or the books otherwise become separated from each other. Rapido knows how many items…
15 votes -
Adjust a lost item fee to the Lenders cost
Summary:
Currently, when staff members need to adjust a fine or fee (for example, to correct the replacement cost of a lost item), the process requires deleting the existing fee and creating a new one. This creates a significant issue: the newly created fee is not correctly linked to the associated item record.Problem Description:
When a patron reports a lost or overdue item and is unable to locate it, staff adjust the charge to the cost from the lending library. However, because the system does not support direct modification of existing fees, staff must delete the original fee and…15 votes -
Sort by due date
Currently in borrowing requests we can sort by creation date, update date, last interest date, and title. In lending requests we can sort by those as well shelving location. In both areas, we would like to be able to sort by due date.
This would allow us to create sets that will help us manage both loaned books as well as books still on the hold shelf as we approach the end of spring term. Many of our students leave for the summer with books still checked out that our due while they're in some random place, or with books…
15 votes -
Auto‑Associate Article Records with the Correct Print Journal Issue in Primo/Rapido
Problem
When a patron discovers an article in Primo that is held only in print, the request workflow forces the user to manually choose a “Print volume” from a long list of volumes/issues. Patrons frequently select the wrong volume or issue because the mapping between the article’s metadata and the print holdings is not clear. This results in incorrect requests, delays, and additional staff mediation.
Desired Functionality
Primo/Rapido should automatically match an article’s citation metadata (volume, issue, year, month, pages) to the correct physical journal issue in Alma and pre‑populate the request accordingly—avoiding manual volume selection.
If multiple possible matches…13 votes -
Daily per user limit on Rapido borrowing requests
Rapido mediation rules currently allow institutions to set the maximum number of requests per user within a certain number of months.
An additional improvement would be to expand the mediation rules to allow institutions a maximum number of requests per user per day(s). This functionality would support the workflows of departments with limited staff to process the needs of a larger user population.
Current functionality is insufficient or overly cumbersome. For instance, copyright rules allow institutions to set a maximum number of requests per user for a specific resource, but this only resets at the start of each calendar year.…
12 votes -
Lending search
In the Lending interface for Rapido, it defaults to "Author" search. Is there any way to change this to "Title" and make it "sticky"? Ideally, it would be per user but if not possible, per institution would be fine too.
12 votes -
Rapido API : OpenURL to Rapido Request Form
Ability to take an OpenURL to populate a form than can then be submitted to Rapido. Currently users are taken from the OpenURL to Primo NDE, then have to click the Request button to get to the Rapido form. Before moving to Rapido, users could go from the OpenURL to an ILLiad request form to submit the request. (this is coming from WorldCat but I could see other uses for it)
11 votes -
Improvement to Lost/Replacement invoice functionality
We are so grateful for the Lost/Replacement invoice functionality recently included in Rapido. Currently that feature sends an "e-mail" with invoice information to the invoice recipient. I've been finding that some library's billing departments do not accept this sort of e-mail as an official invoice. When this happens we have to create an off-system invoice pulling in all the information from the original e-mail. This creates more work for both the borrowers and the lenders trying to process the invoice.
Potential Solution:
I propose that in addition to the information in the e-mail, the system generates a PDF invoice that…11 votes -
Add more fields to the right pane quick edit 'Request form (as filled by requester)' in Rapido
In Rapido, the 'Request form (as filled by requester)' section on the right pane has some great features. It allows staff to quickly access and edit some of the request form fields. However, certain crucial fields are missing from this section, limiting its effectiveness.
Current benefits:
1. Hovering over a field shows a tooltip containing its complete contents. This means staff don't have to open the request to edit, navigate to the field and use the across arrow on the text field to slowly read its full contents. Sometimes important information is missed if this step isn’t taken.
2. Staff…11 votes -
Transit times via Analytics Reports
We would like to have a clear view of transit times in Rapido, in order to ensure an efficient user experience, optimize internal workflows and enable accurate calculations of the various relevant dates.
To assess these service times, it is important to define the topology for which the solution is being proposed: We will assume two universities (UniversityA and UniversityB) participating in a Rapido pod. Each university has a central point (branchI and branchJ), which is the only branch responsible for handling shipments. In addition, each university has many other branches.
The total time from when…
10 votes -
Match "Send email to partner" design with “Send query to patron” to include External ID and CC
The 2024 August release introduced the "Send email to partner" feature. We would like this feature to match the current “Send query to patron” function found in the Borrowing Request.
Currently the "Send email to partner" feature lacks some critical information.
In the Lending Requests, the External identifier and Bibliographic details are missing. We also notice it does not have the cc (carbon copy) functionality.
Lacking External ID in the subject makes it extremely difficult for libraries on both sides to action the request. Lacking the ability to cc addresses means we must check between the generic email and the…
10 votes -
在My Request--排序方式中,除“状态”、题名以外，增加以“请求日期”排序的方式,方便申请者查找。谢谢。
在Rapido Starter用户界面：My Request--排序方式中,增加以“请求日期”排序的方式,方便申请者查找。谢谢。
9 votes -
Print each volume’s individual barcode on its hold slip “Resource Request Slip Letter”
When receiving a multivolume set on a single Rapido request, each volume gets its own individual temporary barcode. However, when printing hold slips (“Resource Request Slip Letter”), each volume’s hold slip prints with the barcode of the first volume that’s scanned into the request. This is a problem because libraries place their barcodes in different places on the book, so inevitably our circulation student staff will use the barcode on the hold slip to check out the book that they just took off the hold shelf instead of hunting for the barcode on the book. Why wouldn’t they? The slip…
9 votes
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