Rapido
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77 results found
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Allow us to show or hide the physical or digital aspects of the Blank ILL form
Currently, the Blank ILL form can only be displayed in an all-or-nothing fashion. Much like the Rapido tiles, please allow us to show or hide the physical and/or digital aspects of the Blank ILL form separately. For example, during campus closures, we would like to be able to suspend all physical requesting via the Blank ILL form, but continue to allow digital requests.
7 votes -
Volume information from RapidR requests should import to Rapido
Sometimes we’ll get a request for a single volume from a multivolume set where RapidR shows which volume the patron wants, but that information hasn’t transferred into Rapido and doesn’t show on the pull slip. In these cases, someone has to take the extra step to log into Rapid to find out whether volume information is available, which is a waste of time. Usually it isn’t obvious that the title is a multivolume set, so additional time is wasted either going back into the stacks to collect the volumes or reshelving extra volumes which were pulled. Rapido should be able…
7 votes -
Change a request from digital to physical and vice versa once received
Sometimes a lender supplies an entire book as an ebook instead of a print book or sends the physical book when we requested a chapter and it’s not always caught before we receive it. We would like a way to change a received request from digital to physical and vice versa.
7 votes -
Add geographical location of libraries to Analytics Reports
We are talking more and more about international lending, but it’s not possible to create an Alma Analytics report using partners’ geographic locations. (RapidILL, for example, includes the partner library’s state in their statistical reports). It would be useful to know how much material is supplied by international partners, and how much we lend internationally.
7 votes -
Create Purchase Requests from Rejected Borrowing Requests
When creating a purchase request from a borrowing request that was rejected by the last partner on the rota, staff don't see the pop-up window where they can choose to keep the borrowing request active alongside the purchase request or cancel the borrowing request. Instead, staff are taken directly to the purchase request form with their name added as the requester and the borrowing request remains active. We would prefer to choose whether to cancel the borrowing request or keep the borrowing request active alongside the purchase request. This is particularly important in situations where we have exhausted all avenues…
6 votes -
Title sort - skip character!
PLEASE use skip character in the title sort. It's entirely disconcerting to have any application utilizing bibliographic data ignore it!
6 votes -
Replace uploaded file when resending to patron
Sometimes someone makes a mistake when scanning an article or book chapter and we need to send a second file to the patron. Currently, when we upload the second file to Rapido it creates a second URL for retrieval which is then sent to the patron. However–especially if we notice the error before the patron does–the patron often clicks on the first URL sent to them instead of the URL with the correct scan. This leads to patrons emailing us complaining that their scans aren’t right or can’t be opened and we have to email them the new file. We…
6 votes -
Ability to "request again" immediately upon item's return.
In the case of a mis-ship/mis-fulfillment (wrong item supplied), even once the item is returned, upon requesting again, the user receives the message (paraphrased) 'similar request exists for this patron'. So the user is left sitting high and dry in limbo. Staff intervention can fix it, but it seems as if this could be automated easily through the application of a rule.
5 votes -
Provide email preview when drafting patron communications
I’d like to be able to see the complete email message when sending a patron query email, cancellation email, et cetera. It would be easier to write a better “message” if you could see the message section in the complete context of the email.
5 votes -
Add functionality to print receive slips for Pickup Anywhere requests at the pickup location
Add existing Rapido functionality to Pickup Anywhere requests. When receiving Rapido items for pickup by our patrons at our library, a receive slip prints (we also call this the "holdshelf slip"). This slip has the patron's name printed on the edge for easy filing on our holdshelf.
When receiving Rapido Pickup Anywhere items for pickup at our library (by other libraries' patrons), a receive slip does not print. We have to look in Alma for the patron's name and hand-write a slip for the holdshelf.
We would love to see consistent functionality for Pickup Anywhere requests.
5 votes -
Invoices from Rapido to RapidR partners
Rapido lenders are able to send invoices to other Rapido libraries or to ISO partners, but are unable to send invoices to RapidR libraries. I am aware that RapidR does not involve lending fees. Ex Libris intends to allow lost/damaged fee invoicing, as seen by the not-yet-implemented "Lost/Damaged item fee" invoice field in Rapido.
Ex Libris has grandfathered Rapido libraries into RapidR, thus increasing the number of libraries I may need to bill for lost items without having a workable invoice function.
Please develop invoicing from Rapido to RapidR partners.
5 votes -
Add library location to ILL Request History tab
When looking at the History tab of an ILL request, you can see the history of all the actions taken (e.g. shipped, received, returned, etc). And, you can see who initiated the action under Operator. However, you cannot see where the action was taken. For example, at our institution, we have 5 branch library locations where some staff work at multiple branches. When an item is returned for example, we can see the Operator's ID, but not where the action took place. I noticed this in an effort to hunt down a lost item - but the staff who returned…
4 votes -
Add search by book chapter title
Rapido allows us to search by article title, but not book chapter title. We would like to be able to search by book chapter title as well.
4 votes -
Full partner records for RapidILL partners
Our Rapido, ISO, and email partners all get full partner records in Rapido. However, our Rapid partners just get a per-request import of contact information from the Rapid directory that we can’t augment or otherwise work with. We want partner records for RapidILL partners to appear in the Resource Sharing Partner List; they could either appear only in the Institution list, or appear in the Community list so we could copy them into the Institution list to edit them. This would let us augment the information from Rapid with customizable fields currently available in the partner record interface, allow us…
4 votes -
Resupplying a Request - be made avaliable for non - rapido requests
"Resupplying a Request"
Currently "resupply" a document on the Lending side is possible only for Rapido/RapidILL requests and not other Alma Resource Sharing Partner requests such as requests from ISO LADD partners.
However most Alma libraries have requests coming from difference sources and now this feature is creating different workflows, making it too hard to use, i.e. Rapiod request can use "resupply", Non Rapid requests via ISO partners cannot, staff will have to use email to resupply.
We'd like to see all requests coming into Alma can be resupply using this feature.
Case #07262909
Currently "Resupplying a Request" works if…
4 votes -
Create Analytics report based on Patron Query template
We would like to run analytics based on patron query emails to see how many times we’re sending certain messages to our patron, such as that their request exceeds copyright or that we already own the item they are requesting. Having access to this information could improve our services in the future, as it could show places where we need to focus efforts on patron education or where we need to change something about how we do things.
3 votes -
External ID number should change if the partner library changes
Rapido keeps the old ILL number (External ID) when a borrowing request is not filled and moves on to another partner. The Ext ID number should be unique between a pair of partners. Right now you can have a Rapido request with a RapidILL number, a British Library request with a RapidILL number etc. Because each partner type has a different set of conditions (ex. allowance of renewals), each time you have a different type of partner, there should be a new Ext ID number.
3 votes -
Allow patron to delete pdf from Primo after downloading locally
Allow patron to delete pdf from Primo after downloading. This helps patrons manage very large lists of received pdfs. Some of our patrons are used to being able to delete received pdfs after downloading them locally, since this functionality was available in Illiad.
3 votes -
Expand more fields to input ILL code for book chapter lending
We currently use autoholding for Wiley UBCM trials and purchased titles in a single E-collection, "Wiley Online Library - Autoholding Books." This workflow worked well until our Library implemented ebook chapter inter-library loan (ILL) for Wiley purchased titles using Rapido. Due to Alma’s technical limitation, we need to add an ILL code to the internal description of E-collections that allow ILL, which cannot be done in our current setup. Therefore, we plan to separate Wiley UBCM trials and purchased titles into two different E-collections.
We request an enhancement to Alma to include more fields for ILL codes, ideally at the…
3 votes -
Stacking requests functionality for scanning items
We will occasionally receive multiple digitization requests from the same item from the same school or from different schools. The issue is that Alma only writes one request to the pick from shelf at a time. This would work for physical requests, but for digital scan requests, its not the most efficient workflow.
For example we receive two requests, one for chapter 2 and one for chapter 3 - whether they go to the same or different schools is not relevant.
The current workflow is:
a. request writes to pick from shelf
b. staff retrieves item from the shelf
c.…3 votes
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