Add more fields to the right pane quick edit 'Request form (as filled by requester)' in Rapido
In Rapido, the 'Request form (as filled by requester)' section on the right pane has some great features. It allows staff to quickly access and edit some of the request form fields. However, certain crucial fields are missing from this section, limiting its effectiveness.
Current benefits:
1. Hovering over a field shows a tooltip containing its complete contents. This means staff don't have to open the request to edit, navigate to the field and use the across arrow on the text field to slowly read its full contents. Sometimes important information is missed if this step isn’t taken.
2. Staff can promptly edit fields, such as rectifying bad citations in borrowing requests and resubmit/recalculate the request without navigating to edit the request details in full.
To get the best out of the 'Request form (as filled by requester)' section in the right panel, it would be beneficial to include more of the request form fields. Useful fields that are currently missing include Chapter Title and Chapter Number for Book (Physical non-returnable) requests. We frequently receive book chapter lending requests under the Physical non-returnable category. Not being able to see the chapter details in the right pane mean important information about the request can be easily missed (e.g. partners add 'title and verso' notes to the chapter fields, which can't easily be seen from the full request). Additionally, the ISSN field for article requests and ISBN field for book requests are missing. For borrowing requests that were rejected due to incorrect metadata, being able to edit these fields quickly from the right panel would mean we could then resend or recalculate the request much quicker.