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170 results found

  1. Import Multiple RIS files at the Same Time

    Could you improve the system to import multiple RIS files at once?

    1 vote
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    0 comments  ·  Importing References  ·  Admin →
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  2. Please add a prompt for "forgot password".

    1 vote
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    0 comments  ·  Administrator Tools  ·  Admin →
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  3. Change support contact on the help page to local library staff instead of Refworks support.

    We would like to change support contact on the help page to our library staff instead of Refworks support.

    1 vote
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    Under Review  ·  0 comments  ·  User Interface  ·  Admin →
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  4. Field mapping and labeling - motion picture

    In the Video reference type the labels ‘Studio Location’ and ‘Distributer/Studio’ are used. However, in the Motion Picture reference type, instead of ‘Studio Location’ the label ‘Place of Publication’ is used.

    This is confusing for students. Can the label be modified by RefWorks or alternatively is there a way to customise it locally for our institutional style?

    There is also a strange mapping issue between Motion Picture and DVD:
    - If you have a record in ‘Video’ ref type format and change it to ‘Motion Picture’, you have to do delete ‘Medium’ and then add it again (otherwise it does…

    1 vote
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    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  5. Allow quick import of public shared folder into user's own RefWorks account

    If a user wants to add a public shared folder into their own account, they need to export into a RIS file and import the RIS file into their own account, which takes many steps. It would be helpful to have a quicker way to import a public shared folder. This functioned previously existed in Legacy RefWorks; there was an "add to account" button or something like that.

    1 vote
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    Under Review  ·  0 comments  ·  Importing References  ·  Admin →
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  6. No menu bar above toolbar

    The blue menu bar doesn't reduce with the window, resulting in the account and language tab float over the toolbar. It prevents the user to access some tools when using RefWorks alongside other programs, with reduced windows side by side

    1 vote
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    Planned  ·  0 comments  ·  User Interface  ·  Admin →
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  7. Please make RefWorks for Google Docs compatible with Open Athens (single sign on)

    Please make RefWorks for Google Docs compatible with Single Sign such as OpenAthens. Our students don't want to use it since it requires an additional password.

    1 vote
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    Planned  ·  0 comments  ·  User Interface  ·  Admin →
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  8. Search Option in RefWorks

    We checked with the RefWorks Support Centre regarding the basic search option settings. The search always prioritizes the joint word over the two separate keywords. To search for the two separate keywords from the title, we need to use the "Advanced Search" option as it provides better refinement of results. Searching for two separate words may not locate such record. However, from the users' perspective, we will simply select some major keywords instead of typing the joint words together every time. Additionally, we will not interpret "Advanced Search" as a search for separate words. Therefore, we believe that there is…

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    Planned  ·  0 comments  ·  Search and Deduplication  ·  Admin →
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  9. Search Option in Reference Citation Manager

    I would like to bring to your attention about a critical issue regarding the search function in Reference Citation Manager (RCM). We have encountered a problem that it is unable to retrieve relevant article records when searching for separate keywords of a title in RCM.

    It was also discovered that RCM does not provide an “Advanced” search function, compared with RefWorks interface. Considering our testing and comparison with the RefWorks interface, it is apparent that RCM lacks the necessary functionality to support advanced searching. Users are unable to retrieve relevant records unless they specifically type joint words, which is impractical…

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    Planned  ·  0 comments  ·  Search and Deduplication  ·  Admin →
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  10. apa

    Enable the ability to add page numbers to APA in WNC. I don't understand why this has never been fixed, and why no effort has been expended to fix it. As it is I'm still recommending students who use APA to use Endnote instead.

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    Planned  ·  0 comments  ·  Writing Tools  ·  Admin →
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