Skip to content

RefWorks

Your feedback matters to us. Help us improve RefWorks by telling us what you’d like to see using the message areas below. You can also can support something already posted.

We would love to be able to respond to every idea that is submitted, but this is not feasible. We are, however, committed to responding to the most popular ideas—those that have received the most points.

For more information please review our FAQ and guidelines.
For Support related issues please use this form.
Thank you.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

170 results found

  1. Match Custom style reference types to default drop-down list

    We are rationalising our reference types on our custom style. In the citation style editor there is an option to delete reference types, which I have used. This means I have only set a custom for a dozen or so reference types.
    However, when we import and edit references, the drop-down list of reference types does not match our custom style: it remains the default list. This will lead our users to select reference types that have not been custom-set to match our style guide and errors in our bibliographies.

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. folder lock

    Have an option to lock certain folders which prohibits articles being deleted from them. Would help from accidentally losing files.

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Improve CTR Harvard

    Being reluctant to create an institutional version of CTR Harvard, can the RefWorks supplied version of CTR Harvard be improved to make it more accurate? eg by making book/article titles sentence cased? or by the making the journal title, title cased? This is already done for APA.

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    Under Review  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Enable customizing the dash between the page numbers

    RefWorks automatically uses a dash between page numbers in bibliography and I can't customize the dash. My uni requires us to use en dash in bibliography and I have to always edit it to the bibliography after creating it. It would be so much easier if i could customize the dash in citation style editor.

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    Under Review  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Add the functionality to download/export/print PDFs with highlights or comments from Refworks

    Add the functionality to download/export/print PDFs with highlights or comments from Refworks. Currently, highlights and comments are just in the metadata in Refworks.

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Make the PDF reader open in a new tab

    When reading a PDF from a reference, the reference list becomes unavailable. It would be good to be able to continue to consult the reference list while a PDF is open.

    Also, when we click back from the PDF reader, we get taken back to the default/start view rather than where we were when we clicked on the PDF link, which means we need to navigate/scroll around to pick up where we left off.

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Make save button more prominent

    It would be great if the save button on the reference information editing screen was more prominent. For example, it could be a different color, like blue. Right now it is hard to find and I accidentally click the x button at the top instead, which means I lose my work. You could also add a window that asks if you want to save when you click the x button. Thank you.

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Automatically switch from Title to Short Title in repeated references

    In Chicago Notes & Bibliography style, repeated references are supposed to display a shortened title.

    For example, the following book:

    Barbie Zelizer, Remembering to Forget: Holocaust Memory through the Camera's Eye (Chicago: University of Chicago Press, 2003), 7.

    Subsequent citations after the first should appear as:

    Zelizer, Remembering to Forget 7.

    Please add an option to replace the Title field with the Short Title field in repeated references. (Or better yet, use AI to automate shortening titles!)

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    Planned  ·  0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. I'd like to be able to archive the infrequently used folders. So that the list does not occupy so much. it would be something similar to wha

    I'd like to be able to archive the infrequently used folders. So that the list does not occupy so much. it would be something similar to what we do in outlock "archived folders".

    Translated with www.DeepL.com/Translator

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    Accepted  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Añadir una campo personalizado. Add a custom field

    Quisiera que el campo personalizado se vea igual que todos los demás campos, en todas las referencias: que esté a la vista cuando editas, sin tener que ir referencia por referencia, clicar “añadir más campos", buscarlo y rellenarlo. ¿Es posible hacer eso?
    Add a custom field. I want the custom field to look the same as all the other fields, in all the references: to be visible when you edit, without having to go reference by reference, click "add more fields", search and fill it in. Is it possible to do that?

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Add new field for translated books

    Could you please consider adding new fields; publisher and published year of translated version? Some bibliographies for books require them of ranslated version besides original version.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Fix TypeErrors related to uBlock Origin

    Users who use uBlock Origin and try to log in to RefWorks are unable to do so. (Tested in Firefox and Chrome.) The devtools console reports a TypeError regarding some tracking structures found unexpectedly undefined at login time. There are very simple ways to handle such cases gracefully in the code, and should be a simple fix for any modern website.

    Right now, there is a help document at https://knowledge.exlibrisgroup.com/RefWorks/Knowledge_Articles/RefWorks_Browser_Best_Practices, to which a support representative will send users, upon request. This document explains that RefWorks does not play well with the likes of uBlock Origin, and requests that users…

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Add 'starts with' option for bulk edit/replace

    This would be useful for managing DOIs; DOIs may be imported with no linking prefix or with an out-dated linking prefix and may also pick up unwanted information such as a proxy component to links. Currently bulk edit allows for the removal of outdated and unwanted elements with confidence. This then leaves a basic DOI. A 'starts with' bulk edit option would make it easier to add in the correct prefix only where it is wanted.

    This is preferable to using a referencing style to add in the prefix (EG APA 7th - Sentence Casing, DOI: https://doi.org/) as this…

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Uncheck "Include CSL styles" by Default

    We expects to be able to uncheck "Include CSL styles" by default for each institution's policy when we choose bibliography styles.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Inclusion of page numbers in the numeric styles with RCM, specific AMA 11th. ed.

    The citations style AMA 11th. ed. is a number style with superscript. Although the focus is on numbers it is possible to add page numbers to the superscript according to the AMA Manual of Style: A Guide for Authors, 2020, p. 64.

    With RCM it is not possible to add page numbers - I have tried to use the suffix-field - but it does not respond on "Edit citation".

    I did the same thing within Mendeley Cite and EndNote - using the suffix-field - and in these programs you can add the page numbers to the AMA superscript style.

    I…

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Remove "Use login from my institution" link from user login dialog box

    The RefWorks login dialog box has a link that says "Use login from my institution." Since our institution does not have Open Athens or any other the other similar tools, this link is misleading for our patrons.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Abbreviations for in text citations

    When including citations in text via word application, allow opportunity to use abbreviation citation instead of full citation. E.G.
    currently shows as (National Health Service (NHS), 2014) whereas it would be helpful to have the option to pick it to automatically be (NHS, 2014) without manual editing.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Add a feature in "manage projects" to hide or group projects

    Add a feature in "manage projects" to hide or group projects. Our instructors have a long list of projects that students have invited them to that they'd like to organize into current and archived areas to more easily navigate.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. New feature to link references

    It will be very useful (at leas to me) to add a new feature that will allow to set a link between references, i.e.

    • is cited by
    • is review of
    • Is a rejoinder of
    • etc.

    And the posibility to use that feature while building bibiographies to inser while citing a book where is reviewed, who has cited it,etc.

    A search engine to follow that tree and navigate thru it would be useful too.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Back up and restore / share styles

    I need the feature from Legacy RefWorks, where you can back up and restore / share your own styles

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base