RefWorks

Your feedback matters to us. Help us improve RefWorks by telling us what you’d like to see using the message areas below. You can also can support something already posted.

We would love to be able to respond to every idea that is submitted, but this is not feasible. We are, however, committed to responding to the most popular ideas—those that have received the most points.

For more information please review our FAQ and guidelines.
For Support related issues please use this form.
Thank you.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. customize display of Shared folders

    customize display of Shared folders. Currently, a public URL to a Shared Folder does not allow any customization of how these citations are displayed--or any selection whatsoever--creating disadvantage for RefWorks-naive users.

    Please allow the admin and/or user customization of how references are displayed in public URL Shared folders. (e.g., I might like to display only the title and abstract, etc.)

    14 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Other  ·  Admin →
  2. Customizable Log-in page for New RefWorks

    In Legacy RefWorks, admin can customize log-in page. We want this function taken over to New RefWorks.

    14 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  3. Copy and paste ready-material citation style from other Sources

    Ready-made citations are provided in some databases. However, there is no 'copy and paste' function in Refworks to import them. The articles from four very popular databases cannot be grabbed by 'Save to Refworks' - Britannica School, Questia, Statista and Discovery Education Streaming. But the databases provide citations, it is ashamed that the data cannot be transferred to Refworks easily.

    13 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  4. Automatically display bibliographies onto a website + allow for updates when citation list is updated.

    Automatically display bibliographies onto a website + allow for updates when citation list is updated--RSS feed of citation lists but attractively displayed.

    13 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Other  ·  Admin →
  5. Ability to de-duplicate shared folders

    It would be extremely useful to be able to de-duplicate shared folders, as students in my organization typically use shared folders to individually search for resources for a group project. The ability to de-duplicate the folder after the research portion of the project is over would be immediately helpful.

    13 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  6. Clear last imported folder when a new import is made

    In RefWorks original, when you import a reference set, the Last Imported folder was reset, so only that import is contained in the folder.

    Now, "Last Imported" isn't last imported, it's ALL references imported in the last 30 days!

    At best, it now requires the additional steps of selecting and clearing references from the so-called last imported folder before you import new references; and if you forget, the old references are left in with the new references, making it harder to work on only the new references.

    If you insist on keeping it this way, then rename the folder "Recently…

    13 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  7. Small Caps

    Some citation styles require small caps, yet there is no mechanism within RefWorks to generate them. This is problematic.

    12 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  8. Add a ref type for "tv progamme" and/or "streamed video"

    We would like more reference type options to support users adding content from streaming platforms such as BBC iplayer and the BUFVC site Box of Broadcasts. Currently we only have the basic 'video' option which is fine for adding films which require details such as director, distribution company etc. but the information needed to reference a tv broadcast in our Cite Them RIght Harvard style is quite different. An additional reference type would allow us to configure this to accomodate both types of video content.

    12 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  9. Make 'Save to Refworks' tab more compatible with ProQuest articles

    Articles retrieved from ProQuest are interpreted as Web Pages instead of Journal Article and information has to be manually entered.

    12 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  10. Make the DOI field editable

    Being unable to edit the DOI field in RefWorks creates a huge disincentive, especially for APA users. RefWorks needs to update to the latest DOI format (https:) or make the field accept the updated DOI prefix. Users now have to manually edit the DOI in their document. We are getting a lot of complaints from our users.

    Users also have to delete the unnecessary database URL that is imported with every citation.

    11 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  11. RCM: Add a "Recent" or "Frequently Used" option to help users easily retrieve references that have been recently/frequently used.

    Add a "Recent" or "Frequently Used" option to RCM to help users easily retrieve references that have been recently/frequently used.

    11 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  12. Import citations into multiple projects at once

    Please add new function to import citations into multiple projects at once.

    11 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  13. Show Author Address/Affiliation in the Full View

    I manage an institutional database in legacy RefWorks, where it is vital, that I can see the author affiliation in reference.

    Please make this field visible in New RefWorks as well.

    11 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Other  ·  Admin →
  14. notification when new references are added to shared folders or projects

    especially when working with shared folders and projects it is very useful if I can easily spot recent changes / additions /modifications made by the other users of the project/folder.

    10 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  15. In publicly Shared Folders, and public URL allow native citation style rather than CSL or, even better, allow some level of customization of

    In publicly Shared Folders, and especially folders shared via public URL, allow native citation style rather than CSL or, even better, allow some level of customization of output style and display.

    The current output style and display is nearly unusable--confusing for both the end user and librarians.

    Please see case #00874868 for full explanation of the issue.

    Video files attached

    10 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Other  ·  Admin →
  16. 'Create a new account' when linking to New RefWorks for the first time from a search tool (Google Scholar, Primo etc)?

    From Google Scholar, Primo etc, when you click on the RefWorks link next to each search record, it takes you to the following page:

    https://refworks.proquest.com/combined-export/?groupcode=RWMiddlesexU&detoken=XBLgJo9sJFPnYg1wJ%5B44

    If you then select to export to the New Refworks, you are taken to the following page:

    https://refworks.proquest.com/login/

    However, this is problematic, as it does not offer the opportunity to 'Create a new Account'.

    We think that users should be directed to the following URL instead: https://refworks.proquest.com/

    10 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  17. Text Color

    All text in Black. Hard to read titels. I wish there is a featrues through it I can control text colors. I can choose color for titels and color for tags and color for reference ... exct

    10 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  18. Allow direct download of bibliography

    Allow direct download of bibliography with the file type of choice like the old RefWorks

    10 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  19. Citation style names need context

    Many citation styles have many different versions (author-date, in-text, footnote) and editions (6th, 7th, 8th). The names in the list make it hard to choose which one is best. Clearer names and more information about the style, including last updated date, perhaps in a "hover" style information box, would help users. It would also be nice to be able to search/browse a list of styles instead of only having an autocomplete search box to find citation styles.

    10 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  20. Add more severe authentication

    We have institutions which have multiple campuses or branch office and use a common institutional email address domain.
    If only one campus/office of a large-scale institution subscribes RefWorks, it needs to restrict to access or create new account from other places.
    I think that to add the authentication by all of the following required items would be resolved:
    - access to the unique URL
    - enter the invitation code
    - enter the institutional email address domain

    10 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Other  ·  Admin →
  • Don't see your idea?

Feedback and Knowledge Base