Using Word Add-In and Plug-In with Track Changes and Comments
Many students are working on extensive research papers using RefWorks plug-in or add-in in Word. They work with a faculty, using Track Changes and comments (either through sharing or saving and sending).
There needs to be a section about how to safely use Track Changes with RefWorks. I had a student have a capstone paper really messed up and it was believed by tech support that track changes was the culprit.
This is how people work and collaborate, so we need to understand up front how to safely use RefWorks and Track Changes in a Word document.
A video would be very helpful.

Content controls and track changes are both features of Microsoft Word; additional information was added to knowledge center article: https://knowledge.exlibrisgroup.com/RefWorks/Product_Documentation/RefWorks_User_Guide/0500_RefWorks_Add-ons%3A_Connecting_Your_Browser%2C_Microsoft_Word%2C_and_Google_Docs_to_RefWorks/002_RefWorks_Citation_Manager#Using_RCM_for_Word_with_Track_Changes_and_Comments