Skip to content

RefWorks

← Have an idea for Ex Libris?

Your feedback matters to us. Help us improve RefWorks by telling us what you’d like to see using the message areas below. You can also can support something already posted.

We would love to be able to respond to every idea that is submitted, but this is not feasible. We are, however, committed to responding to the most popular ideas—those that have received the most points.

For more information please review our FAQ and guidelines.
For Support related issues please use this form.
Thank you.

How can we improve RefWorks?

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

159 results found

  1. Ensure the DOI field enables hyperlinks to work

    I've noticed when you pull references into a biliography the DOI links rarely worked - despite double checking them. Then when clicking on the DOI link in RefWorks, the links rarely work then either. This means going through all my references once exported and going back to the original article and copying and pasting the original DOI (which looks the same as in RefWorks) to get a working link. Must be something to do with background programming. Can it be changed?

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    Completed  ·  0 comments  ·  Other  ·  Admin →

  2. Offer an option for bulk downloading attachments from the RefWorks library

    Hope to offer an option for bulk downloading attachments from the RefWorks library.

    5 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    Completed  ·  3 comments  ·  Other  ·  Admin →

  3. RCM Sort options: Ascending/Descending and within search results

    RCM search only sorts in descending order, nice for Dates but less for text fields (Author, Title). Toggle ascending vs. descending of a sort field would be ideal.

    Also, I notice that when searching for a reference in RCM, there is no sort at all. Adding the same (or any) sorting to RCM search results would really help.

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Writing Tools  ·  Admin →

  4. Request to modify Japanese in the admin screen

    Could you please confirm if it is possible to modify some parts of Japanese?

    I want you to modify the Japanese in the users section of admin tools.
    I have attached the PDF file of the detail.

    If you need further information, please let me know.

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    Completed  ·  0 comments  ·  Administrator Tools  ·  Admin →

  5. Request to modify Japanese in Usage Analytics Section of Usage Statistics

    Could you please confirm if it is possible to modify some parts of Japanese?

    I want you to modify the Japanese in Usage Analytics Section of Usage Statistics.
    I have attached the PDF file of the detail.

    If you need further information, please let me know.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    Completed  ·  0 comments  ·  User Interface  ·  Admin →

  6. Refworks citation manager

    Refworks citation manager - the order of folders to narrow the citation selection from 'all references' down to a particular folder should be reversed, such that the most recent folder created, and therefore the one most likely to be required, should be at the top of the list and not the bottom.

    2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Organizing References  ·  Admin →

  7. Add option to include publication field in a repeated reference when author unkown

    In the Footnotes Settings in the citation style editor, there is an option to "Show only author, title & cited pages" for a repeated reference. This is great!

    However, in Chicago Notes & Bibliography style, when the citation for an unsigned newspaper article is repeated (for example), the shortened citation should also include the publication.

    For example, this reference would be initially cited as such:

    "Number of Out-of-Wedlock Births a Record," Hartford Courant, November 26, 2006.

    But the shortened note should read:

    "Number," Hartford Courant.

    Can you add an option to include the publication field when there is…

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    Completed  ·  0 comments  ·  User Interface  ·  Admin →

  8. Viewing abstracts when "All References" is displayed by Full View

    It is more useful if it is possible to view abstracts when "All References" is displayed by Full View.

    0 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    Completed  ·  0 comments  ·  User Interface  ·  Admin →

  9. citation in text with APA7 must have the option of "page number" (p.x) in text. For example: (González, 2012, p. 234)

    citation in text with APA7 must have the option of "page number" (p.x) in the text. For example: (González, 2012, p. 234)

    2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    Completed  ·  1 comment  ·  Other  ·  Admin →

  10. Improve Citation Style Editor

    In the Bibliography Setting for legacy RefWorks, user can add Ref ID field, carriage (with n), or tab (with t ). We hope this function to be added to New RefWorks also.

    9 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    Completed  ·  0 comments  ·  Organizing References  ·  Admin →

  11. Always accurate display of results and associated folders

    Unfortunately, in the advanced search, the result display (in my own citation view) does not show the exact hit for each reference (e.g. 1 of 27) and the folder(s) the reference is in.

    In RefWorks legacy this was the case and extremely helpful to us.
    Will these features still be implemented?

    I think it is a pity that the folder display is now only in normal or full view.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Organizing References  ·  Admin →
    Completed  ·  AdminClaudia Prokopczuk (Admin, Ex Libris) responded

    Advanced search result page shows # of # of results indication on top of the page. Click on "Customize" in upper right corner of page to select whether you would like to show Folder(s).

  12. Displaying folders in own citation style

    In RefWorks legacy, you could immediately see which folders a reference was in. – No matter in which view the references were output on the screen.
    Now this works only in Normal or Full View.

    This display would also be very useful in self-created citation styles, especially if a reference has been saved in multiple folders.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Organizing References  ·  Admin →

  13. Show Date added in Normal View

    When sorted by Date added in Normal View, it is better that the date added to be displayed for each record.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  User Interface  ·  Admin →

  14. Add "Ref ID" as a field to an output style.

    The authors that I work with like having a bibliographic style that shows the Ref ID in the very first field, before the author last name etc. Thanks in advance!

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Other  ·  Admin →

  15. Output RefID to reference list

    Could you please add function in order to add RefID field when we edit or create citation styles?

    2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  Other  ·  Admin →

  16. Include sort by date published in normal and table view please

    Sort by date published in normal and table view please

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Organizing References  ·  Admin →

  17. Remove case sensitive restrictions on account registration

    Clients attempting to create new accounts receive the "We're sorry, but it seems your institution does not have a RefWorks subscription" message when capital letters are used in an email address, but are able to create accounts when typing addresses in lowercase letters. A "case sensitive" message would help to resolve this confusion. Alternatively, and better, would be to simply make this field not case sensitive.

    2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  User Interface  ·  Admin →

  18. Please add the "Duplicate" [citation] option from Legacy to new.

    Please add the option to duplicate a citation from Legacy to new Refworks. I have used it often, and find it a quick way to add similar citations that are not from a literature database. It's the "Duplicate" button from the "Edit" option that I miss already. Thanks.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  User Interface  ·  Admin →

  19. Please add the "Duplicate" [citation] option from Legacy to new.

    Please add the option to duplicate a citation from Legacy to new Refworks. I have used it often, and find it a quick way to add similar citations that are not from a literature database. It's the "Duplicate" button from the "Edit" option that I miss already. Thanks.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  User Interface  ·  Admin →

  20. Update folder counts upon import

    Currently, after importing references from a file and specifying a folder location, the folder count isn't updated until a browser refresh. This can be troublesome because it then prompts to (re)import the folder.

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Importing References  ·  Admin →
← Previous 1 3 4 5 6 7 8
  • Don't see your idea?

RefWorks

Categories

Feedback and Knowledge Base

(thinking…)