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117 results found

  1. Warning that a reference is already in Refworks when import it

    I would be great, if Refworks detects duplicates while I import references. RefWorks could ask: "This is already in your RefWorks database. Do you want to import it anyway?"

    126 votes
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  2. Automatically download Full Text

    Download the Full Text, if it is available, automatically, so there's one less step in the research process.

    115 votes
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  3. Attachments stall, never completely finish

    Many users have noticed that when PDF attachments are uploaded, they take a very long time in the processing/uploading phase, and sometimes the progress bar stalls at 50% and never finishes.

    110 votes
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  4. Import PMID from PubMed by Save to RefWorks

    Please improve Save to RefWorks to import PMID from PubMed.

    95 votes
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  5. Write-n-cite search "function" improvement

    Am I the only one who thinks the Write-n-cite "insert citation"-window functionality is horrible?
    Please,
    1) add a possibility re-size the window such that you can see more than just two references.
    2) allow proper search function - at minimum a possibility to search by typing two author names but preferably also words from any field in the reference.

    Currently I see only two lines
    and (maybe I'm doing this wrong but anyway) can only search by single author (surname).

    94 votes
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  6. Delete the "Search Databases" option.

    Please give Administrators the power to remove this option from RefWorks. We spend a great deal of time teaching students how to use our library's federated search tool. This option of choosing individual databases while in RefWorks defeats that purpose. If users want to search a particular database, that can easily be done from our library's website.

    83 votes
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  7. Don't automatically import subject headings as tags

    Subject headings from Proquest and other databases are automatically imported as "tags." This clutters up the interface, and makes it hard for users to add their own tags.

    71 votes
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  8. Add a ref type for "dissertation"

    There is no reference type in RefWorks for dissertations, only theses. In APA style, citations for dissertations and theses are formatted differently so RefWorks should offer an additional reference type.

    70 votes
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  9. 62 votes
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  10. Better usage stats

    The usage data currently available to admins isn't especially informative. We can see the total number of users and the total number of library views. But there's no way to know how many of those users created accounts, viewed their library once, and then never used RefWorks again vs. how many are using it regularly.

    Also, when the usage data is downloaded, the date formatting is inconsistent. For the first 12 days of a given month, the dates are formatted M/D/YY with the month and date inverted. From the 13th onward, the dates are formatted YYYY-DD-MM.

    60 votes
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    I’m happy to update that with the recent June release, admins can now export a user data csv file. The data can then be sorted or filtered in excel as needed. It includes Date created and Date last active, which can be used to identify non-active users.
    More advanced usage data can still be obtained upon request from Ex Libris via your Account Manager or Client Relationship Manager.

  11. Save to Refworks button is not functional

    The save to refworks button for chrome is not functional. About 90% of the time when I try to use it and input all the information, the loading bar goes and goes (Uploading 1 of 1.......) and eventually after about a minute it says it was unable to import anything (We're sorry, we were unable to save to RefWorks. We tried, but came up empty.) So frustrating. As said before, this service is great, but quite a few basic functionalities are from from actually functioning properly. These need to be fixed. A quick import button is a huge draw of…

    57 votes
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  12. Change Write-n-Cite 4.5 so that multiple authors with the same surname are distinguished by a suffix (a,b etc) on the date.

    WnC 4.5 deals with authors that have the same surname differently to WnC 4.4. Our style is based on a version of Harvard and in WnC 4.4 in text citations for authors with the same surname are given the suffix of a,b etc onto the date e.g: (Smith, 2008a), (Smith, 2008b) to distinguish them. In the new version (4.5) if these authors have different initials, then that is added into the citation e.g: (A. Smith, 2008), (B. Smith, 2008).

    If the citations in question have different years - then initials are added to that as well e.g: (A. Smith, 2008),…

    57 votes
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  13. 56 votes
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    6 comments  ·  Other  ·  Admin →
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  14. WAYFless URL to access RefWorks 3 directly without using login page.

    We would need a WAYFless URL to RefWorks 3. In our workflows users want to go directly to RefWorks 3 from within other applications. The route to go to the login page is not needed with a WAYFLess URL. Haveing requested this already three years ago nothing seems to have happened. Frustrating.

    55 votes
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    4 comments  ·  Other  ·  Admin →
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  15. Sort Folders Automatically by Alphabet

    Please add a function/button that automatically and alphabetically sorts the folders. I understand that we can manually organize our folders, but with large libraries, an auto-sort feature will be a helpful and efficient feature.

    54 votes
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    I am happy to update that as of the June release, folders can be sorted alphabetically, in addition to customer sorting. Default sorting for new users and new projects will be alphabetical. Existing projects will maintain their custom sorting, and users can toggle to alphabetical sorting with the new sort button.

  16. Provide administrator the ability to make and edit "Role" and "Institution" options.

    Currently, administrator can not make and edit options for "Role" and "Institutions" which is selected when user create their accounts. This makes it inconvenient for administrator to manage their user and usage stats.

    53 votes
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  17. Export Tags

    It is essential that RefWorks export "tag" metadata in its various export formats. I have been using RefWorks for years but am discontinuing my use of your product until tag data is exportable. Tag metadata is some of the most valuable data in the library of citations that I have amassed over the past four years, and because it is not currently exportable, it feels as if ProQuest is holding my data hostage. Exportable metadata is not merely a perk to be added to your service; it is a MAJOR structural flaw that needs to be addressed.

    52 votes
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    6 comments  ·  Other  ·  Admin →
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  18. Make it possible to add the RefID to an export or to a custom style

    We would like to export from New RefWorks with a RefID included. At this moment, the default export options don't include the RefID and it's not possible to add the field RefID to a custom style.

    Use case: two researchers have to look at the literature for a systematic review and decide on inclusion or exclusion. They want to have a list in Excel with title and abstract and RefID to make it easier to compare and clean their list afterwards. This is possible in Legacy RefWorks, but not in New/ProQuest RefWorks.

    45 votes
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    2 comments  ·  Other  ·  Admin →
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  19. Add Batch Account Inactive Function by Last active on New RW Admin Page

    We would like to make accounts delete/inactive by batch after narrowing by "Last active" on the admin page of New RefWorks. This is available on Legacy RefWroks' admin page.

    45 votes
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  20. Provide the ability for admins to remove Institutional Styles

    Somehow, we have managed to get multiple occurances of the same Style set as Institutional Styles. I am told this is a known issue and that Development are aware but with no date for a resolution. It would be useful if Admins could remove Institutional Styles no matter what account they are from

    41 votes
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