RefWorks

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  1. Attachments stall, never completely finish

    Many users have noticed that when PDF attachments are uploaded, they take a very long time in the processing/uploading phase, and sometimes the progress bar stalls at 50% and never finishes.

    110 votes
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  2. Write-n-cite search "function" improvement

    Am I the only one who thinks the Write-n-cite "insert citation"-window functionality is horrible?
    Please,
    1) add a possibility re-size the window such that you can see more than just two references.
    2) allow proper search function - at minimum a possibility to search by typing two author names but preferably also words from any field in the reference.

    Currently I see only two lines
    and (maybe I'm doing this wrong but anyway) can only search by single author (surname).

    95 votes
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  3. Delete the "Search Databases" option.

    Please give Administrators the power to remove this option from RefWorks. We spend a great deal of time teaching students how to use our library's federated search tool. This option of choosing individual databases while in RefWorks defeats that purpose. If users want to search a particular database, that can easily be done from our library's website.

    84 votes
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  4. 63 votes
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  5. Better usage stats

    The usage data currently available to admins isn't especially informative. We can see the total number of users and the total number of library views. But there's no way to know how many of those users created accounts, viewed their library once, and then never used RefWorks again vs. how many are using it regularly.

    Also, when the usage data is downloaded, the date formatting is inconsistent. For the first 12 days of a given month, the dates are formatted M/D/YY with the month and date inverted. From the 13th onward, the dates are formatted YYYY-DD-MM.

    60 votes
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    I’m happy to update that with the recent June release, admins can now export a user data csv file. The data can then be sorted or filtered in excel as needed. It includes Date created and Date last active, which can be used to identify non-active users.
    More advanced usage data can still be obtained upon request from Ex Libris via your Account Manager or Client Relationship Manager.

  6. Change Write-n-Cite 4.5 so that multiple authors with the same surname are distinguished by a suffix (a,b etc) on the date.

    WnC 4.5 deals with authors that have the same surname differently to WnC 4.4. Our style is based on a version of Harvard and in WnC 4.4 in text citations for authors with the same surname are given the suffix of a,b etc onto the date e.g: (Smith, 2008a), (Smith, 2008b) to distinguish them. In the new version (4.5) if these authors have different initials, then that is added into the citation e.g: (A. Smith, 2008), (B. Smith, 2008).

    If the citations in question have different years - then initials are added to that as well e.g: (A. Smith, 2008),…

    57 votes
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  7. 56 votes
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    6 comments  ·  Other  ·  Admin →
  8. WAYFless URL to access RefWorks 3 directly without using login page.

    We would need a WAYFless URL to RefWorks 3. In our workflows users want to go directly to RefWorks 3 from within other applications. The route to go to the login page is not needed with a WAYFLess URL. Haveing requested this already three years ago nothing seems to have happened. Frustrating.

    55 votes
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    4 comments  ·  Other  ·  Admin →
  9. Provide administrator the ability to make and edit "Role" and "Institution" options.

    Currently, administrator can not make and edit options for "Role" and "Institutions" which is selected when user create their accounts. This makes it inconvenient for administrator to manage their user and usage stats.

    54 votes
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  10. Sort Folders Automatically by Alphabet

    Please add a function/button that automatically and alphabetically sorts the folders. I understand that we can manually organize our folders, but with large libraries, an auto-sort feature will be a helpful and efficient feature.

    54 votes
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    I am happy to update that as of the June release, folders can be sorted alphabetically, in addition to customer sorting. Default sorting for new users and new projects will be alphabetical. Existing projects will maintain their custom sorting, and users can toggle to alphabetical sorting with the new sort button.

  11. Improve to select output styles easily on WNC

    For New RefWorks users it is hoped to be able to select all of the output styles from one list or make a list of favorite styles by theirselves on Write-N-Cite.

    40 votes
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    I am happy to update that simplified style selection was added to RefWorks in the May release – users now have 3 quick access menus for recent, custom and institutional styles (to which a favorites menu will be added later). It will be available in the updated RCM as well once it will be in the Microsoft Store. We currently do not plan to add this to WnC.

  12. Allow public sharing

    Please allow public sharing of folders! Old RefWorks allowed us to create a link to a folder that we could then share with our users. This is especially important to us since this is how we share literature search results with our users - who are mostly not affiliated with universities and don't have RefWorks accounts.

    39 votes
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  13. Annoying bug in Write-n-Cite for Word

    I think this has only come up with the last few versions and I just tried that it exists with 4.5.1682.

    When Write-n-Cite is installed and activated in Word but user has not logged in to it (because not actively using it), Word shows up the Write-n-Cite login dialog every time a document is opened via the Word recent files.

    This is a problem because we have deployed Write-n-Cite to all our campus workstations and obviously not everyone uses it.

    I think that this is a bug that needs to be looked into.

    • Jouni Alkio / Aalto University / Finland
    37 votes
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  14. "Remove from folder" once you run the duplication checker

    When users search multiple databases during the course of a project the chances are good that they'll need to de-duplicate a folder just in case they have multiple copies of the same citation. There is no option for users to "remove from folder" once they have run the duplication checker. More specifically, the option exists, but is greyed out and the user can't select the option.

    Per ExLibris support: "The deduplication feature assumes a user will want to delete the duplicates and not just remove them from a folder so the remove from folder functionality is not available after running…

    29 votes
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  15. Move normal view, table view etc to menu bar to make it more visible

    The option to change view from Normal to table and especially citation view is really useful, but it is hidden bottom right on the page. Please can it be added to the menu bar?

    28 votes
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  16. APA 7th style should insert HTTP prefix to DOI, not require it to be hardcoded

    The DOI metadata field should include literally just the DOI, so that users can switch styles without having to manually edit every record. The 7th edition style is forcing users to hardcode the https://doi.org/ in the DOI field which renders it unusable for any other style that doesn't use that format. Instead require the user to NOT have any characters (eg doi:) in the DOI field other than the actual DOI, and apply the https://doi.org/ prefix to the data when generating the bibliography for APA 7th citations.

    27 votes
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    8 comments  ·  Other  ·  Admin →
  17. Add Global edit

    legacy Refworks has global edit function, so I can edit language field at once. Thus, it is good for if my output style has two definition for different languages. However, New RefWorks has bulk edit function as similar as Global edit, but there is no function for editing languages filed.

    27 votes
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  18. Show reference numbers

    In old RefWorks references were numbered. It is still necessary.

    26 votes
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  19. 25 votes
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  20. Bulk edit for DOI field

    Hello, would it be possible to Bulk edit also the field DOI? Especially records imported from PubMed include [doi] in this field which should not display in a bibliography.
    It would be very helpful if we could Replace [doi] with zero characters in all records at once.

    14 votes
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