RefWorks
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162 results found
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Warning that a reference is already in Refworks when import it
I would be great, if Refworks detects duplicates while I import references. RefWorks could ask: "This is already in your RefWorks database. Do you want to import it anyway?"
126 votesRefWorks can now recognize and ignore duplicates during import.
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Automatically download Full Text
Download the Full Text, if it is available, automatically, so there's one less step in the research process.
115 votesRefWorks is happy to announce that is it now an option to download full text, where available, during Direct Export. Save to RefWorks option is coming soon. You may read more here.
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Attachments stall, never completely finish
Many users have noticed that when PDF attachments are uploaded, they take a very long time in the processing/uploading phase, and sometimes the progress bar stalls at 50% and never finishes.
110 votesI am happy to update that improvements to the pdf upload process were released in the RefWorks Dec. release. These improvements impact upload of pdfs within RefWorks; improvements to saving pdfs with Save to RefWorks will be handled separately.
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the option to copy references to other projects
Please add the function to copy references to other projects not "Using the Export References" or "Using a Shared Folder".
Both of these methods require many steps.
We need more easy way to copy references to other projects.98 votesWe are happy to announce this feature was completed in 2024 Q2 release. More details are available here: https://knowledge.exlibrisgroup.com/RefWorks/Release_Notes/RefWorks_Release_Information/040_2024_RefWorks_Release_Information#July_9.2C_2024
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Import PMID from PubMed by Save to RefWorks
Please improve Save to RefWorks to import PMID from PubMed.
95 votesRefWorks is happy to announce this was implemented in the February 2023 release.
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Write-n-cite search "function" improvement
Am I the only one who thinks the Write-n-cite "insert citation"-window functionality is horrible?
Please,
1) add a possibility re-size the window such that you can see more than just two references.
2) allow proper search function - at minimum a possibility to search by typing two author names but preferably also words from any field in the reference.Currently I see only two lines
and (maybe I'm doing this wrong but anyway) can only search by single author (surname).94 votes1. Resizing the window is supported
2. The search function will not be updated, however we will improve the search function in RefWorks Citation Manager (RCM), which is for Word 2016 and above. There is a new idea for that on which you can vote. -
Delete the "Search Databases" option.
Please give Administrators the power to remove this option from RefWorks. We spend a great deal of time teaching students how to use our library's federated search tool. This option of choosing individual databases while in RefWorks defeats that purpose. If users want to search a particular database, that can easily be done from our library's website.
83 votesI am happy to update that the RefWorks October release includes a new admin setting for hiding Search Databases from users at the institution. As with any Admin setting, don’t forget to press Save to have it go into effect.
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Don't automatically import subject headings as tags
Subject headings from Proquest and other databases are automatically imported as "tags." This clutters up the interface, and makes it hard for users to add their own tags.
71 votesI am happy to update that this was done as part of the September release. Users can select if to include tags when importing references or not. Read more here: https://knowledge.exlibrisgroup.com/RefWorks/Release_Notes/RefWorks_Release_Information/070_2021_RefWorks_Release_Information
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Add a ref type for "dissertation"
There is no reference type in RefWorks for dissertations, only theses. In APA style, citations for dissertations and theses are formatted differently so RefWorks should offer an additional reference type.
70 votesRefWorks added Thesis/Dissertation reference type in December 2022: https://knowledge.exlibrisgroup.com/RefWorks/Release_Notes/RefWorks_Release_Information/060_2022_RefWorks_Release_Information#New_Reference_Types_Added
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Ensure RCM (RefWorks Citation Manager) works well in Microsoft Word for Mac
allowing references to be added easily and quickly
62 votesI’m happy to notify that the updated RCM version is now available in the Microsoft store; it supports Word 2019 and Word online, on Windows and Mac. Users who have previously installed RCM will automatically be updated to the new version.
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Better usage stats
The usage data currently available to admins isn't especially informative. We can see the total number of users and the total number of library views. But there's no way to know how many of those users created accounts, viewed their library once, and then never used RefWorks again vs. how many are using it regularly.
Also, when the usage data is downloaded, the date formatting is inconsistent. For the first 12 days of a given month, the dates are formatted M/D/YY with the month and date inverted. From the 13th onward, the dates are formatted YYYY-DD-MM.
60 votesI’m happy to update that with the recent June release, admins can now export a user data csv file. The data can then be sorted or filtered in excel as needed. It includes Date created and Date last active, which can be used to identify non-active users.
More advanced usage data can still be obtained upon request from Ex Libris via your Account Manager or Client Relationship Manager. -
Save to Refworks button is not functional
The save to refworks button for chrome is not functional. About 90% of the time when I try to use it and input all the information, the loading bar goes and goes (Uploading 1 of 1.......) and eventually after about a minute it says it was unable to import anything (We're sorry, we were unable to save to RefWorks. We tried, but came up empty.) So frustrating. As said before, this service is great, but quite a few basic functionalities are from from actually functioning properly. These need to be fixed. A quick import button is a huge draw of…
57 votesImprovements have been made to the Save to RefWorks feature. If you encounter issues with any websites, please let us know by contacting tech support at https://support.proquest.com/s/refworks
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Change Write-n-Cite 4.5 so that multiple authors with the same surname are distinguished by a suffix (a,b etc) on the date.
WnC 4.5 deals with authors that have the same surname differently to WnC 4.4. Our style is based on a version of Harvard and in WnC 4.4 in text citations for authors with the same surname are given the suffix of a,b etc onto the date e.g: (Smith, 2008a), (Smith, 2008b) to distinguish them. In the new version (4.5) if these authors have different initials, then that is added into the citation e.g: (A. Smith, 2008), (B. Smith, 2008).
If the citations in question have different years - then initials are added to that as well e.g: (A. Smith, 2008),…
57 votesI’m happy to update that author disambiguation was included in the April release, and is available under Create Bibliography in RefWorks. An upcoming release will include it in RCM as well. We are looking to have WnC “inherit” this setting from RefWorks in a later release.
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56 votes
Since the Dec 2018 release RefWorks supports Projects, the equivalent of multiple accounts per email.
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WAYFless URL to access RefWorks 3 directly without using login page.
We would need a WAYFless URL to RefWorks 3. In our workflows users want to go directly to RefWorks 3 from within other applications. The route to go to the login page is not needed with a WAYFLess URL. Haveing requested this already three years ago nothing seems to have happened. Frustrating.
55 votesI am happy to update that WAYFless support was released on April 20, 2021. Refer to the release notes in the following link for additional information: https://knowledge.exlibrisgroup.com/RefWorks/Release_Notes/RefWorks_Release_Information/070_2021_RefWorks_Release_Information
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Sort Folders Automatically by Alphabet
Please add a function/button that automatically and alphabetically sorts the folders. I understand that we can manually organize our folders, but with large libraries, an auto-sort feature will be a helpful and efficient feature.
54 votesI am happy to update that as of the June release, folders can be sorted alphabetically, in addition to customer sorting. Default sorting for new users and new projects will be alphabetical. Existing projects will maintain their custom sorting, and users can toggle to alphabetical sorting with the new sort button.
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Provide administrator the ability to make and edit "Role" and "Institution" options.
Currently, administrator can not make and edit options for "Role" and "Institutions" which is selected when user create their accounts. This makes it inconvenient for administrator to manage their user and usage stats.
53 votesI am happy to update this feature was released in the May 2021 RefWorks monthly release. For more details refer to the release notes: https://knowledge.exlibrisgroup.com/RefWorks/Release_Notes/RefWorks_Release_Information/070_2021_RefWorks_Release_Information
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Export Tags
It is essential that RefWorks export "tag" metadata in its various export formats. I have been using RefWorks for years but am discontinuing my use of your product until tag data is exportable. Tag metadata is some of the most valuable data in the library of citations that I have amassed over the past four years, and because it is not currently exportable, it feels as if ProQuest is holding my data hostage. Exportable metadata is not merely a perk to be added to your service; it is a MAJOR structural flaw that needs to be addressed.
52 votesTags are now included in RefWorks data export.
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A new reference type for standards
Could you create a new reference type for standards? There isn't a ready-made option for this. It seems that it isn't possible to rename existing reference types.
52 votesWe are happy to announce this feature was completed in 2024 Q2 release. More details are available here: https://knowledge.exlibrisgroup.com/RefWorks/Release_Notes/RefWorks_Release_Information/040_2024_RefWorks_Release_Information#July_9.2C_2024
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Add Batch Account Inactive Function by Last active on New RW Admin Page
We would like to make accounts delete/inactive by batch after narrowing by "Last active" on the admin page of New RefWorks. This is available on Legacy RefWroks' admin page.
45 votes
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