Skip to content

RefWorks

← Have an idea for Ex Libris?

Your feedback matters to us. Help us improve RefWorks by telling us what you’d like to see using the message areas below. You can also can support something already posted.

We would love to be able to respond to every idea that is submitted, but this is not feasible. We are, however, committed to responding to the most popular ideas—those that have received the most points.

For more information please review our FAQ and guidelines.
For Support related issues please use this form.
Thank you.

How can we improve RefWorks?

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

179 results found

  1. Quick cite

    On the old Refworks, one can easily search for multiple references across folders, insert them in the pop up and paste over to inside the body of the document being worked on, and then upload the document to format both the in-text citations and create a final reference list. However, this functionality appears lost in the new Refworks - the pop-up quick cite does not display all references but only 50 at a time, and when one needs to select multiple references to insert as citations and scrolls to the next page, the references copied on the previous pages disappear.…

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  2. Remove final periods from footnote citations with multiple references

    In Chicago Notes & Bibliography style, footnote citations with multiple references are showing the final period (".") after each reference, even though RefWorks is correctly separating each reference with a semi-colon (";"), as per the Footnotes settings. Can you include a setting to automate removal of the final period?

    For example, when I add a footnote with one citation with RefWorks Citation Manager in Word, it correctly formats it as such:

    Clifford Geertz, The Interpretation of Cultures; Selected Essays (New York: Basic Books, 1973).

    However, when I add a footnote with two references, it does the following:

    Clifford Geertz, The…

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Writing Tools  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  3. Create a reference based on a URL

    A user can input a doi and refworks will grab the citation data. Why isn't the possible for a URL for a website or video? The bookmarklet frequently doesn't work and this would give another way to get the data into refworks.

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  4. Match Custom style reference types to default drop-down list

    We are rationalising our reference types on our custom style. In the citation style editor there is an option to delete reference types, which I have used. This means I have only set a custom for a dozen or so reference types.
    However, when we import and edit references, the drop-down list of reference types does not match our custom style: it remains the default list. This will lead our users to select reference types that have not been custom-set to match our style guide and errors in our bibliographies.

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Organizing References  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  5. folder lock

    Have an option to lock certain folders which prohibits articles being deleted from them. Would help from accidentally losing files.

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    Under Review  ·  0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  6. Improve CTR Harvard

    Being reluctant to create an institutional version of CTR Harvard, can the RefWorks supplied version of CTR Harvard be improved to make it more accurate? eg by making book/article titles sentence cased? or by the making the journal title, title cased? This is already done for APA.

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    Under Review  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  7. Enable customizing the dash between the page numbers

    RefWorks automatically uses a dash between page numbers in bibliography and I can't customize the dash. My uni requires us to use en dash in bibliography and I have to always edit it to the bibliography after creating it. It would be so much easier if i could customize the dash in citation style editor.

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    Under Review  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  8. Add the functionality to download/export/print PDFs with highlights or comments from Refworks

    Add the functionality to download/export/print PDFs with highlights or comments from Refworks. Currently, highlights and comments are just in the metadata in Refworks.

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    Under Review  ·  0 comments  ·  Organizing References  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  9. Make the PDF reader open in a new tab

    When reading a PDF from a reference, the reference list becomes unavailable. It would be good to be able to continue to consult the reference list while a PDF is open.

    Also, when we click back from the PDF reader, we get taken back to the default/start view rather than where we were when we clicked on the PDF link, which means we need to navigate/scroll around to pick up where we left off.

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    Under Review  ·  0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  10. Put in a duplicate/copy folder option

    In order to show progression of research it would be much easier if you could make a copy of a folder and then continue processing this new copy to maintain a record

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    Planned  ·  0 comments  ·  New Collection  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  11. Edit author

    Sometimes authors have to be entered in manually. This is especially the case when I import PDFs - RefWorks captures the wrong authors. However, it would be easier if we could rearrange the order of authors manually. Currently, if I accidentally delete the first author or skipped a third author, I can't go back and add these authors in their correct order. Instead, I have to re-type all the author names again in the correct order.

    Please allow authors to be manually added and allow us to add authors in a specific order/ wherever we click in the author section.

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    Planned  ·  0 comments  ·  Importing References  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  12. Request to modify Japanese in the admin screen

    Could you please confirm if it is possible to modify some parts of Japanese?

    I want you to modify the Japanese in the users section of admin tools.
    I have attached the PDF file of the detail.

    If you need further information, please let me know.

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    Planned  ·  0 comments  ·  Administrator Tools  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  13. RCM Sort options: Ascending/Descending and within search results

    RCM search only sorts in descending order, nice for Dates but less for text fields (Author, Title). Toggle ascending vs. descending of a sort field would be ideal.

    Also, I notice that when searching for a reference in RCM, there is no sort at all. Adding the same (or any) sorting to RCM search results would really help.

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    Planned  ·  0 comments  ·  Writing Tools  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  14. I'd like to be able to archive the infrequently used folders. So that the list does not occupy so much. it would be something similar to wha

    I'd like to be able to archive the infrequently used folders. So that the list does not occupy so much. it would be something similar to what we do in outlock "archived folders".

    Translated with www.DeepL.com/Translator

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    Accepted  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  15. Añadir una campo personalizado. Add a custom field

    Quisiera que el campo personalizado se vea igual que todos los demás campos, en todas las referencias: que esté a la vista cuando editas, sin tener que ir referencia por referencia, clicar “añadir más campos", buscarlo y rellenarlo. ¿Es posible hacer eso?
    Add a custom field. I want the custom field to look the same as all the other fields, in all the references: to be visible when you edit, without having to go reference by reference, click "add more fields", search and fill it in. Is it possible to do that?

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  16. Add Social Media as a Ref Type

    We use Cite Them Right 11th ed. Many social media examples have a medium type e.g. [Podcast], [Facebook]. Medium is not a field I can add for a RefWorks webpage type.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Importing References  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  17. Add new field for translated books

    Could you please consider adding new fields; publisher and published year of translated version? Some bibliographies for books require them of ranslated version besides original version.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  Organizing References  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  18. Fix TypeErrors related to uBlock Origin

    Users who use uBlock Origin and try to log in to RefWorks are unable to do so. (Tested in Firefox and Chrome.) The devtools console reports a TypeError regarding some tracking structures found unexpectedly undefined at login time. There are very simple ways to handle such cases gracefully in the code, and should be a simple fix for any modern website.

    Right now, there is a help document at https://knowledge.exlibrisgroup.com/RefWorks/Knowledge_Articles/RefWorks_Browser_Best_Practices, to which a support representative will send users, upon request. This document explains that RefWorks does not play well with the likes of uBlock Origin, and requests that users…

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  19. Add 'starts with' option for bulk edit/replace

    This would be useful for managing DOIs; DOIs may be imported with no linking prefix or with an out-dated linking prefix and may also pick up unwanted information such as a proxy component to links. Currently bulk edit allows for the removal of outdated and unwanted elements with confidence. This then leaves a basic DOI. A 'starts with' bulk edit option would make it easier to add in the correct prefix only where it is wanted.

    This is preferable to using a referencing style to add in the prefix (EG APA 7th - Sentence Casing, DOI: https://doi.org/) as this…

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Importing References  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  20. Uncheck "Include CSL styles" by Default

    We expects to be able to uncheck "Include CSL styles" by default for each institution's policy when we choose bibliography styles.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
1 2 3 4 6 8 9
  • Don't see your idea?

RefWorks

Categories

Feedback and Knowledge Base

(thinking…)