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1610 results found

  1. Adjust the Analytics report generation time to include events occurring after 8 PM.

    Currently, the Analytics report is generated around 8 PM Taiwan time, which is earlier than the library's closing time. As a result, events that occur after 8 PM are not included in the statistics for the following day. This prevents the library from obtaining complete statistics for the previous day. If the report generation time could be delayed by at least 2 hours, it would be very helpful for Taiwan users.

    141 votes
    2 comments  ·  Analytics  ·  Admin →
    Closed  ·  AdminHadas Granot (Product Owner, Ex Libris) responded

    We appreciate your feedback on how ETL timing impacts your workflows and the request to adjust the ETL processing time from 20:00 to 22:00.


    Given that there are institutions in various time zones, delaying the ETL time by two hours would have a broader impact across other libraries.


    We carefully evaluated the potential effects and risks of this change and decided to continue with the current schedule of the ETL process.


    We are closing this idea so that you will be able to use your votes for other enhancements you would like to promote.

  2. Recommendations for Improving User Search and Batch Update Functionality

    1. Currently, primary identifier and identifier searches only support the "equals" operator. It is recommended to enhance flexibility by adding options such as "contains" or advanced search functionalities, including the ability to search without a primary identifier, to better support user management.

    2. Batch processes cannot batch update user notes or perform text replacements. It is recommended that a batch update feature be provided for these functions.

    120 votes
    1 comment  ·  User Management  ·  Admin →

  3. Developer Network master NZ account that can access/support each member IZ

    This is an idea to improve the infrastructure of the Developer Network for consortia central offices.

    Consider the case of support staff in the central office of a consortia. When using the Ex Libris Support Center, we are able to view open cases from across our consortia members and update them, assist them, etc as necessary, using our central consortia "master accounts"

    Unfortunately, in the Developer Network, we have a central account, but it is only connected to our Network Zone for managing API keys, seeing API usage, and managing users. If we want to be able to support all…

    51 votes
    2 comments  ·  Collaborative Networks  ·  Admin →
    Closed  ·  AdminMaud Arnaud (Product Manager, Ex Libris) responded

    After a thorough analysis of your request, we regret to inform you that, due to technical constraints within our current system architecture, we are unable to provide a solution that would allow a central NZ API account with the "user manager" role to also manage member IZ accounts directly.

    While we understand this may not be the desired outcome, the existing method you are utilizing—creating separate accounts for each Institution Zone and using the "+IZName" email convention—remains the only feasible approach at this time. We recognize the limitations of this workaround, particularly concerning multi-factor authentication and administrative overhead, and we truly empathize with the challenges it presents.

    We remain committed to enhancing our systems and will continue to evaluate possibilities for improving consortia support in the future. Your feedback is invaluable, and we encourage you to share any additional ideas or concerns you may have.

    Thank you again for your…

  4. Show folder and column details in filters in alma analytics where multiple columns have identical names.

    When creating a repost in Alma there are certain subject areas (e.g Physical Items) where a column name is identical across multiple folders.
    For example:
    Material Type (Physical Item Details)
    Material Type (Bibliographic Details)
    Material Type (PO Line)

    when viewed in "Create" view in Alma you can see the folder headings above the column headings and there identify which is which.
    However when used as filters, only the column heading is displayed - therefore it is impossible to identify which is which without clicking into each filter and looking for Column Formula to see which folder it comes from.

    Snip…

    81 votes
    6 comments  ·  Analytics  ·  Admin →
    Closed  ·  AdminShoshana de la Fuente (Product Manager, Esploro Repository, Ex Libris) responded

    Dear Colleagues,


    Thank you for your feedback and for sharing your concerns regarding the suggested workaround.

    There is a solution, though it not be user-friendly for those unfamiliar with SQL.


    We appreciate the importance of making our tools as accessible as possible, however, implementing the requested change would require significant time and resources. This would divert our focus from other critical features that could provide greater overall benefits to our user base.


    We value your input and are committed to continuously improving our services.

    Thank you for your understanding and continued support.


    Best regards,

    The Analytics Team

  5. Separate AutoHoldings collection for Taylor & Francis eBooks

    I would like to propose the creation of a separate AutoHoldings collection specifically for Taylor & Francis eBooks. At present, the AutoHoldings job is being managed within the "Taylor & Francis eBooks Complete Collection" (Community Zone Electronic Collection ID: 611000000000000660).

    The absence of a distinct AutoHoldings collection for Taylor & Francis eBooks presents challenges in terms of effectively managing and tracking our holdings. A dedicated collection would greatly enhance our ability to maintain accurate records and streamline workflows.

    We've noticed that other publishers, such as SpringerLink and Wiley Online Library, have separate AutoHoldings collections, including:

    SpringerLink Books - AutoHoldings
    Wiley…

    11 votes
    0 comments  ·  Resource Management - Electronic  ·  Admin →
    Closed  ·  AdminTamar Ganor (Admin, Ex Libris) responded

    Hello,

    For newer integrations, we will create new autoholdings dedicated collections.

    However, this integration has already been deployed long ago, so any change will cause issues to customers who use it.

    Therefore, after consulting Alma ERM, we will not be making this change.

    Kind regards,

    Tamar

  6. New institutional number sequence, or reset Additional ID, to shorten hold shelf pickup number

    In the April 2019 RN the feature "Additional ID for Hold Request Management" became available and it has been very useful for our library, especially since we have an open hold shelf and need anonymized hold shelf slips. By the end of 2022 we noticed that the number sequence wasn't reset when it reached 999-999-999 like we expected it to. Instead new numbers are added and we've been told that it will just continue to add new numbers and never reset. Very long serial numbers are not user-friendly, neither for the staff, nor for the patron.

    To prevent long numbers,…

    197 votes
    1 comment  ·  Fulfillment - General  ·  Admin →

  7. Please add specific limitations for interlibrary loan requests in Primo VE between institutions.

    We are a library consortium that conducts interlibrary loans through a fulfillment network. We hope that when a reader from Institution A requests a book from Institution B via Primo VE, if Institution A already has the book and it is available for loan, the request cannot be processed.

    If Alma has this filtering function, it can not only save shipping costs but also reduce the waiting time for readers.

    88 votes
    1 comment  ·  Fulfillment - Requests  ·  Admin →
    Closed  ·  AdminMoshe Shechter (Alma Senior Product Manager, Ex Libris) responded

    Using the Automatic Fulfillment Network (AFN) , a request is placed from the borrower's GetIt tab in Primo as a resource sharing request. As such, local display logic rules may be used to hide the resource sharing request based on local ownership.


    Fulfillment Network requests that are placed directly at the lender's GetIt tab cannot consider availability at another institution. 

  8. make location type „unavailable“ functional: items in these locations should be shown as unavailable in Alma and Primo

    We need the possibility to show items as unavailable in Primo without creating requests (work orders) for them.

    Our use cases are
    - items which have been restituted (via a provenance research project) and are no longer in the library
    - items which are blocked for usage for years
    - items which are not usable for certain reasons
    All of these have to be shown in the discovery interface, although users won't get them for a long time or at all.

    Now, all of these items have a "green" availability status in Primo and we struggle to put information about…

    174 votes
    11 comments  ·  Fulfillment - General  ·  Admin →

  9. Add function to suppress a bib record from a title search results list

    Add the ability to suppress or unsuppress a bib record directly from search results without having to open the record in the Metadata Editor. It's inefficient to have to have to open and close the MDE for that single task.

    3 votes
    0 comments  ·  Resource Management - General  ·  Admin →

  10. Alma - Analytics allows to count usage statistics of full text downloads executed from the 2 download buttons visible in Primo.

    We have Primo VE, for the moment Alma does not record in Analytics the downloads made from the PDF viewer. Analytics only counts downloads when using the download button outside the Primo viewer (top right).

    It is required to have real statistics of downloads of digital objects, from the 2 operational buttons in Primo, i.e. the button located inside the PDF viewer and the one located outside the PDF viewer, since it is not possible to know which of the buttons the user will use.

    1 vote
    Closed  ·  1 comment  ·  Analytics  ·  Admin →

  11. Reset PO and POL number every year

    Dear colleagues,
    Currently, the POs and POLs numbers are generated automatically and the turn of the calendar year has no effect on it.

    We would find very convenient that, at the start of each year, the sequence starts again.
    The first PO of 2023 of would be PO-2023-1, same with the POLs POL-2023-1.
    The numbers would gain in clarity.

    Thank your for considering this.

    Kind regards,
    Maxime

    336 votes
    7 comments  ·  Acquisition - PO & POLine  ·  Admin →
    Closed  ·  AdminTamar Fuches (Alma product manager, Ex Libris) responded

    Dear community,

    This story has 2 parts:

    • Having the calendar year as a prefix without the need to explicitly define it in the beginning of each year
    • Having the sequence to be restarted when a new calendar year begins

    After checking the technical implications, we identify that this change is risky and might cause duplications and data mismatch.

    Decision is that we will not implement this due to technical risks.


    Best regards,

    Tamar Fuches

    Alma product manager

  12. Integration with worldshare

    Have Alma and Worldshare ILL talk with each other enough that they share updates with each other. Right now, the only thing we can do is send a new request to WorldShare. All other functions have to be done in both Alma and WorldShare: receive, return, request for renewal, and cancellation.

    3 votes
    0 comments  ·  Resource Sharing  ·  Admin →
    Closed  ·  AdminMoshe Shechter (Alma Senior Product Manager, Ex Libris) responded

    The missing functionality is dependent on WorldShare development. Alma's NCIP server does enable other broker systems such as ILLiad and Tipasa to communicate actions such as receive , return, renewal and cancellation. That requires the broker system (WorldShare) to implement its end of the integration.

  13. Overriding and/or deleting a continuous POL at the item level

    As a cataloger at a large research library, we frequently receive gap-fill purchases of periodical issues from third-party vendors or as gifts from donors—including for subscriptions that are still open.

    We know that we can associate a POL at the holding level, but this is undesirable for these situations where we need to trace the POL/method-of-acquisition to an individual item. Also, if you change a continuous POL at the item level, Alma changes the POL for every item attached to that same holding.

    Often we have many items purchased with different (or no) POLs—subscription, firm order, gift—together on one holding,…

    215 votes
    0 comments  ·  Acquisition - PO & POLine  ·  Admin →
    Closed  ·  AdminZohar Shemesh (zohar.shemesh@exlibrisgroup.com, Ex Libris) responded

    Dear Community,


    After careful consideration, we’ve determined that the proposed flow is not currently supported in Alma and does not align with the existing entity structure. Implementing this idea would require further analysis and development, which could potentially impact other areas of Alma.

    As a result, we’ve decided not to move forward with this idea at this time.


    We greatly value your input and encourage you to continue sharing your ideas with us in the future. Your suggestions help us improve and evolve the platform.


    Best Wishes,

    Zohar Shemesh

    Alma Product Team

  14. Manage Item Returns: Send one Return Receipt Letter for all returned items per user

    Returning items via "Manage Item Returns" generates one Return Receipt Letter per returned item. This means if one user returns several items he will get several e-mails, one for each item. This is annoying for users. The problem arises especially when the drop box for returns is used and the staff scans in lots of unsorted returned items from different users.

    Scanned-in returns should be collected in a cache and allocated to the users who loaned them. After pressing "Exit" and closing the scan-in-session one return receipt per user containing all returns belonging to this user should be send.

    Thanks…

    251 votes
    4 comments  ·  Fulfillment - Loans  ·  Admin →

  15. Add ability to prevent CDI content from appearing in Primo, by Alma Electronic Collection

    With CDI we have no control over preventing CDI content from appearing in our Primo filtered search, when we have full text holdings which matches to this content.
    In many cases this may be a good thing, in not needing to worry over making sure full text content is searchable.
    However, it is clear that there are collections in CDI with very poor data, which causes linking to fail, and also has content which we do not want at all such as Journals and Books, as we manage the title level by our Alma records.
    For example, CRL Catalog has…

    522 votes
    11 comments  ·  Acquisitions - General  ·  Admin →
    Closed  ·  Dana Moshkovits responded

    The local selection of individual data sources is not possible with the merged record and the single activation flow. We cannot change this in the foreseeable future. Content (including specific collection) related issues should be reported via the support channel.

  16. Idea Exchange Login

    Get rid of what has been called the "magic link" login for the Idea Exchange. We'd like to go back to just a username and password. ("Magic link" is what it's been called on ALMA-L. It's where instead of asking for a username and password, you have to enter your password and wait for an email.)

    31 votes
    58 comments  ·  Other  ·  Admin →

  17. Alma to support SIP2 response.

    Please support "unavailable holds count" and "unavailable hold items fields" for the SIP2 Patron Information Response (64).

    19 votes
    2 comments  ·  Other  ·  Admin →
    Closed  ·  AdminErez Shabo (Senior Product Owner, Ex Libris) responded

    Hello All,


    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.


    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.


    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.


    Alma Product Team

  18. Postponement of the Due Date when the library is closed

    We would like, when the library is closed, that a TOU allow loans to be postponed for as many days as there are closed days.

    15 votes
    1 comment  ·  Fulfillment - Loans  ·  Admin →
    Closed  ·  AdminErez Shabo (Senior Product Owner, Ex Libris) responded

    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.

    Alma Product Team

  19. Ability to edit barcode after receiving borrowing request

    Sometimes after receiving a borrowing request, we have a need to change the barcode. This could be because the wrong barcode was scanned in, the barcode is not responsive or another reason. However, there is currently no way to change the barcode in the borrowing request record. Staff can update the item barcode (and we do) however this doesn't affect the original barcode that was scanned in against the borrowing request. We therefore have to add a lot of physical and electronic notes to the front desk staff and to the staff who will be returning the item to the…

    10 votes
    3 comments  ·  Resource Sharing  ·  Admin →
    Closed  ·  AdminErez Shabo (Senior Product Owner, Ex Libris) responded

    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.

    Alma Product Team

  20. Provide gender in search results of patron search

    In the Manage Service Patron, when searching for a patron, it would be useful if the search results included the patron's gender (if it’s known) so that library staff can address the right pronoun to the user in front of them and thus avoid misgendering .

    13 votes
    1 comment  ·  Fulfillment - General  ·  Admin →
    Closed  ·  AdminErez Shabo (Senior Product Owner, Ex Libris) responded

    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.

    Alma Product Team

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