Stacey van Groll
My feedback
161 results found
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277 votes
An error occurred while saving the comment An error occurred while saving the comment Stacey van Groll
commented
Hi Natasja, you should be able to do this by adding the AVA field for display. We have a local practice of using LC in the bib record and then adding a Local running call number at the holdings level when we shift items to our off-site Warehouse. So, a little different use than yours in open stacks. I've already had a Local Call Number field for display, but just from the 090 in the bib for resources without LC. To date I've only grabbed both the AVA and the 090 for search data, just in case it's the only information a user wrote down from a record, but am now adding the AVA also for display as well, so that it is included in the Excel Export.
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3 votes
An error occurred while saving the comment Stacey van Groll
commented
We don't use this feature but the documentation has entries added for this and I observed them added to our OAS (just with no data).
Are you advising that they are being used but you're not seeing any data recorded?
The action is: Clicking on a resource type filter bar - <1-11>
The user selected All (position 1) or a resource type (position 2-11) in the Resource Type Filter Bar.
Data for this action is available starting with the May 2023 release.
https://knowledge.exlibrisgroup.com/Primo/Product_Documentation/Primo/Analytics/040Primo_Analytics_Subject_Areas/Primo_Action_Usage -
104 votes
An error occurred while saving the comment Stacey van Groll
commented
We cannot use Rapido, as Ex Libris has excluded Primo sites managed by Back Office sites from using it.
But I have this on my dealbreaker list anyway for Rapido if Ex Libris ever changed that decision, because of this hardcoded results issue. -
15 votes
An error occurred while saving the comment Stacey van Groll
commented
I reported this as a defect for Primo managed by Back Office more than a year ago in March 2022, and the case is in Development since then.
This is because the quicklinks also display in the Links section despite the configuration not including them.The data is <linktopdf> and <linktohtml>
Production configuration under Views > 61UQ > Tile List > Full Display > Full Results > Links to display in full results
Back Link
Link to TOC
Link to Abstract
Link to Review
Link to Price
Link to Finding Aid
Additional Link
Link to Union Catalog
lln02 -
1 vote
An error occurred while saving the comment Stacey van Groll
commented
We’ve used ‘Search collections’ as the consistent labelling because all of the options either have this initially, or have the option to expand to it with one click, per the November 2021 Release
* The lobby search box is for everything --- yes, agreed.
* The top-level collection search box is for the title of sub-collections in that area only --- this searches titles of child collections and items within the top-level collection in the initial query. I believe it’s quite common for sites to not have items directly within the top-level collection level when they also have child collections, but it can be seen as being done in the results split into section of Collections (x) and Items in the collection (y). Then there is the option to expand the search into all collections in Collection Discovery by the hyperlink option for ‘Try searching in all collections’
* The sub-collection search box is for items in that sub-collection only --- yes, with the same optional workflow to expand by ‘Try searching in all collections’Ex Libris advised this the possible options given the search scoping infrastructure.
I agree that the need for the extra click by initial scoping is a little less than ideal, but we haven't had any comments on this with our 'Search collections' labelling.
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1 vote
An error occurred while saving the comment Stacey van Groll
commented
Could this be managed by making renewable false in the TOU but using the Block Preferences by override setting by role?
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1 voteStacey van Groll
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60 votes
An error occurred while saving the comment Stacey van Groll
commented
100% support for this submission. As a site using Primo Back Office, I have no idea how I'm meant to transfer all our 7 years of good work in this area to Primo VE when there are such massive limitations.
And also some frustration that there appears to be an expectation that we should just give up and sacrifice this, and move regardless. Especially when some of this work includes also areas of the record which we cannot touch at all in VE, including normalisation of availability statements and links and facets.
It simply is not possible with VE development currently, and Ex Libris needs to address this so that we can properly present all our collections.Stacey van Groll
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129 votesStacey van Groll
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An error occurred while saving the comment Stacey van Groll
commented
I’ve been directed here by Ex Libris after putting in documentation feedback that I couldn’t see any information on expectation of a default for ‘Export to Libraries Australia’, which appears to be ‘Don’t Publish’. We want autonomy to be able to decide for ourselves what records are marked automatically to be externally published, and not be forced to have our records marked to publish to OCLC and not to Libraries Australia. MD Editor Templates are hardcoded to this as well. Also, the MARC21 Bibliographic Normalize on Save task options for both OCLC and Libraries Australia do not work (closed Pending Work Plan case from 2018). The only options are trying to catch as many records as you can by import profile management tag settings and endlessly creating sets and running manual jobs. This seems ridiculous for a LMS which purports to support us with the ability to streamline by automating our work. It seems like that’s only true when what we want happens to match what Ex Libris wants.
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0 votes
An error occurred while saving the comment Stacey van Groll
commented
This request might be better to submit for the Alma Idea Exchange, rather than Primo?
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10 votesStacey van Groll
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19 votes
An error occurred while saving the comment Stacey van Groll
commented
Noting that the gap exists also between Books and Book Chapters where if a Book has the Open Access indicator and included in the facet, this is not inherited by Book Chapters records of this Book, which are still dependent on individual provider to provide this information per record.
Ex Libris advised this as an enhancement request, and they will not document it.An error occurred while saving the comment Stacey van Groll
commented
I can't edit my idea for unknown reasons, so I'll add here adjustment of September 2022 for VE and November 2022 for Primo BO.
Stacey van Groll
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1 vote
An error occurred while saving the comment Stacey van Groll
commented
Would you be able to provide some example links from your environment?
We're working on transitioning from ezproxy to OpenAthens now and this caught our eye for something to be concerned about, but we're a bit confused without seeing practical examples. -
8 votes
An error occurred while saving the comment Stacey van Groll
commented
The 'Collection' facet can be used to do this for full text active collections, although the names may vary slightly from what the patron expects.
nb I don't understand why this is only requested specifically for Primo VE, which would deliberately exclude Primo customers using Back Office. Of course all Primo customers should benefit from all developments for 'Primo' as a product.
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22 votes
An error occurred while saving the comment Stacey van Groll
commented
My submission is a lot more wordy with a user story, but I think this is the same requested concept that I have entered here: https://ideas.exlibrisgroup.com/forums/308176-primo/suggestions/45235477-add-ability-to-save-a-record-with-a-label-while-in
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4 votes
An error occurred while saving the comment Stacey van Groll
commented
This suggestion is of course also relevant and would be of value for Primo customers, not just Primo VE.
Stacey van Groll
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12 votes
An error occurred while saving the comment Stacey van Groll
commented
This is of course relevant for Primo customers as well, for returning results from CDI.
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13 votes
An error occurred while saving the comment Stacey van Groll
commented
While not a complete or very quick solution, there is the option to save to My Favourites to export in greater numbers.
The official supported limit is 200, but I've exported over 800 at once.
They can be saved pretty quickly to a label in Favourites for ease of export by changing number of results to 50 and then use the bulk selection option at the top of the results, add label, scroll to bottom, select next page, repeat.
You'd still need to consider the overall search limit of 2,000 in a blended search, so the query must be very targeted and/or faceted from the outset to be a reasonable number. -
72 votes
An error occurred while saving the comment Stacey van Groll
commented
There has been some display and defect improvement in November 2022 Primo Release, with partial association to my case 05299251.
There was a defect fixed where the the email provided was admin@primo.com, instead of being taken from our E-Mail Addresses mapping table.
And the styling has also been improved.An error occurred while saving the comment Stacey van Groll
commented
We are seeing this issue more recently in scenarios where users are logging in, and also when they use the browser back button after routing via silent login through SSO SAML.
I've opened a case to ask for help, if not with the best case scenario of resolving the error, then at least with improving the terrible dead end error page.
I've been advised as follows:
"Product management has indicated in the past that it is considered an enhancement request. The reasoning is that users are not meant to see the page unless there is an actual problem (such as a SAML misconfiguration), in which case the issue itself is addressed rather than the page.
I understand your situation is a little different, with the page showing up occasionally even though SAML is set up properly. However, not having been able to reproduce this ourselves, I'm afraid we will need a step-by-step scenario representative of a typical use case that can replicate the issue consistently (or at least with high probability) in order to regard this as different from the other cases."
We can replicate the issue consistently from console by opening from SSOService, which is expected to fail as single use, but there is no sign of why users are sometimes directed to end at this single use 200 and in others they are routed correctly.
It is frustrating to receive no further support because an issue cannot be replicated every single time by 'natural' use, but can be replicated consistently by console.
The argument for not fixing the error page to be more meaningful could also be made for any error page ie no-one is "meant" to see an error page.
Ex Libris should fix so that we may support our users better than this when they do occur.Stacey van Groll
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1 vote
An error occurred while saving the comment Stacey van Groll
commented
I hope Ex Libris did not suggest that this be posted to Idea Exchange!
Idea Exchange is for enhancements, not for defects which Ex Libris has not prioritised fixing.
This is an alignment issue, as possible in Primo Back Office with Alma, but not Primo VE.