Primo VE: Allow users to select false options when requesting items to another campus
Due to the set up of rules within our system, students are able to request books to any campus they want to except their home campus (as it is available to pick up).
When they don't see their campus as an option, they will send the book to another campus, see that it has arrived, and then turn up at the wring site expecting the item.
We're proposing a setting in which the student would be able to select their own campus, but then receive an error message when they try to process it explaining why they can't and what they can do instead.
Adam Cowlin
shared this idea
-
Manu Schwendener commented
> would be able to select their own campus, but then receive an error message
While this also sounds frustrating for the users, I agree that in these cases the UX needs work.
We have a similar problem with books in the open stacks: you can place a request to pickt them up in _other_ libraries, but not in the owning library, because here you can (and have to) fetch it yourself.
-
Stacey van Groll
commented
This suggestion is of course also relevant and would be of value for Primo customers, not just Primo VE.