Skip to content

Primo

← Have an idea for Ex Libris?

Your feedback matters to us. Help us improve Primo by telling us what you’d like to see using the message areas below. You can also can support something already posted.

We would love to be able to respond to every idea that is submitted, but this is not feasible. We are, however, committed to responding to the most popular ideas—those that have received the most points.

For more information please review our FAQ and guidelines. Thank you.

How can we improve Primo?

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

69 results found

  1. Request physical book when e-book is also available at home or other libraries

    No request or resource sharing option is available when the home library has an e-book. There are many scenarios where a patron may need a physical book and they should have the ability to request one from Primo.

    11 votes
    0 comments  ·  User Functionality  ·  Admin →
    How important is this to you?

  2. My Library Card: add sort by date option to requests list

    it is currently only possible to sort the requests list within My Library Card by status or title - our users would very much appreciate the option to sort by request date as well - thanks for considering!

    12 votes
    0 comments  ·  User Functionality  ·  Admin →
    How important is this to you?

  3. Streamline favourites by adding the ability to create labels from the item.

    It would be great if once you clicked the add to favourites button for an item you were either presented with a "Would you like to add a label" option, or the ability to add labels/tags from the ellipses menu, rather than having to go to the favourites menu.

    23 votes
    2 comments  ·  User Functionality  ·  Admin →
    How important is this to you?

  4. Add Generic Record Actions

    In View Configuration > Brief Record Display > Record Actions, implement the function of adding generic icons to the Full Display.

    It should be possible to add:
    - An icon file
    - A label
    - A URL template(if possible using variables)

    This would decrease the amount of programming necessary to add new features and expand on the amount of information that can be added(Eventhough you can already add a lot of features)

    9 votes
    0 comments  ·  User Functionality  ·  Admin →
    How important is this to you?

  5. Make the path shorter to change PIN code for self check

    One of the most frequent problems our borrowers have is that they have forgotten the pin code they use when borrowing books at the self check machine. We prefer that they change it themselves by logging into their account, but doing that is rather cumbersome. The function is hidden under My library account/Settings/Address/language settings/Update login credentails. It could instead be placed in the menu or lifted so that it appears before the adress and language settings.

    28 votes
    0 comments  ·  User Functionality  ·  Admin →
    How important is this to you?

  6. My Favorites load automatially as user scrolls down

    In a recent student survey we had feedback that users would like their complete list of Favorites to be more accessible and visible. In particular, users requested that instead of choosing 'Load more results' after every ten My Favorites, that their My Favorites list auto-loaded as they scrolled down the page.

    10 votes
    0 comments  ·  User Functionality  ·  Admin →
    How important is this to you?

  7. Bulk search results export

    In a recent user survey, students provided feedback they would like the ability to export all or a large number of their search results. Currently they are limited to a maximum of 50 results at a time. Users reported they had worked to create a search strategy and were disappointed they could not obtain a full list of their search results, and were forced to move to searching individual databases instead.

    14 votes
    5 comments  ·  User Functionality  ·  Admin →
    How important is this to you?

  8. Pre-filter for Primo database search

    Please add pre-filters to the Primo database search to allow users to filter their results prior to performing a search (as it is possible for a general Primo search).

    This would be very helpful for e.g. database types (bibliographies, dictonaries, subject gateways, reference works, etc.) or other database indicators like "Open Access", "Full Text database", "Database supports OpenURL", etc.

    It should be possible to use these pre-filters in combination with all database search options:
    - search for a keyword
    - A to Z index search
    - Category search
    and choosen pre-filters should remain for the session (like the "sticky" facets),…

    32 votes
    1 comment  ·  User Functionality  ·  Admin →
    How important is this to you?

  9. "Feedback Tool" for the New Primo UI: possibility to define the e-mail field as a mandatory field

    We have been using the feedback tool for a few weeks now and have unfortunately received many requests where the users did not provide an e-mail address.
    As a result, we have no way to ask a question or explain the reported behaviour (as it is correct).

    Therefore, we would be glad if the e-mail field can be defined as a mandatory field in the Primo back office.
    A user can of course still enter a fake e-mail address, but then this is a deliberate action.

    Thank you in advance!

    13 votes
    1 comment  ·  User Functionality  ·  Admin →
    How important is this to you?

  10. "Feedback Tool" for the New Primo UI: insert the e-mail of the logged in user automatically

    Currently the field "e-mail" in the Feedback form is defined as optional.

    As well as with the current e-mail functionality of bibliographic citations, we would expect the e-mail to be automatically pre-filled when a user is logged in. But unfortunately this does not happen.

    Please insert the e-mail of the logged in user automatically or at least give us the possibility to set this option in the Primo backend.

    Thank you in advance!

    P.S.: Please see also this Idea:
    Feedback Tool for Primo VE - allow user's email as addressFrom in Report a Problem Letter
    https://ideas.exlibrisgroup.com/forums/308176-primo/suggestions/45350419-feedback-tool-for-primo-ve-allow-user-s-email-as

    19 votes
    1 comment  ·  User Functionality  ·  Admin →
    How important is this to you?

  11. enable a search of parentheses () in middle of word

    Currently, Primo is unable to retrieve titles containing parentheses in the middle of a word (eg א(י)מניות : אימהות מביאות אמנות לעולם). It seems elementary that Primo should be able to retrieve any record based on its exact title.

    See the following links displaying the issue:

    the search with parentheses:
    https://haifa-primo.hosted.exlibrisgroup.com/primo-explore/search?query=any,contains,%D7%90(%D7%99)%D7%9E%D7%A0%D7%99%D7%95%D7%AA%20:%20%D7%90%D7%99%D7%9E%D7%94%D7%95%D7%AA%20%D7%9E%D7%91%D7%99%D7%90%D7%95%D7%AA%20%D7%90%D7%9E%D7%A0%D7%95%D7%AA%20%D7%9C%D7%A2%D7%95%D7%9C%D7%9D&tab=default_tab&search_scope=books_and_more&vid=HAU&lang=iw_IL&offset=0

    without parentheses:
    https://haifa-primo.hosted.exlibrisgroup.com/primo-explore/search?query=any,contains,%D7%90%D7%99%D7%9E%D7%A0%D7%99%D7%95%D7%AA%20:%20%D7%90%D7%99%D7%9E%D7%94%D7%95%D7%AA%20%D7%9E%D7%91%D7%99%D7%90%D7%95%D7%AA%20%D7%90%D7%9E%D7%A0%D7%95%D7%AA%20%D7%9C%D7%A2%D7%95%D7%9C%D7%9D&tab=default_tab&search_scope=books_and_more&vid=HAU&lang=iw_IL&offset=0

    3 votes
    0 comments  ·  User Functionality  ·  Admin →
    How important is this to you?

  12. Primo does not work with some date formats used for old material and rare books.

    Primo does not work with some date formats used for old material and rare books. The biggest problem is that Primo only recognises 4-digit dates and does not accommodate date searches for pre-1000 dates that have 3 digits or less. This issue greatly inhibits searches for a significant number of users of archives and rare material collections.

    Primo also does not work well with dates in square brackets that include text and unknown dates that have a question mark or dash instead of the wildcard character ‘u’ - e.g. [i.e. 1973], [between 1772 and 1802?], 195? or 195-. These are…

    59 votes
    3 comments  ·  User Functionality  ·  Admin →
    How important is this to you?

  13. Allow patrons to order a specific item in a fulfillment network

    Hi

    We are in a consortium with a fulfillment network.

    Which in many cases means that the patrons can not pick which copy of a book they want to order.

    While this may make sense as the default (1), it is frustrating for many patrons, myself included.

    • When more than one copy is available, I want to be able to decide which one to get
    • When a book is on loan I may prefer to wait for the copy of my favorite library to come back instead of getting the book from somewhere else

    This is especially relevant when I'm…

    152 votes
    1 comment  ·  User Functionality  ·  Admin →
    How important is this to you?

  14. Hide digitization button when items of a title are on loan / unavailable

    We would like to suggest the option to hide the digitzation button when all items of a title are on loan / unavailable.
    Currently, titles can be requested for digitization while all items corresponding to a title are on loan or unavailable, which can result in significant waiting periods between requesting a title for digitization and the fulfillment of said request.
    Therefore, we propose that the digitization button only appears when an item is available for the title in question. This would benefit patrons, since they can assume that if a request can be made, it will be processed right…

    90 votes
    1 comment  ·  User Functionality  ·  Admin →
    How important is this to you?

  15. Primo Name/Title Browse Searches

    Primo Name/Title Browse Searches

    As frequent Primo users searching for known music items, the Alma Music Users Group would like to propose that Ex Libris create a left-anchored browse search for name/title entries found in bibliographic records. An alphabetical left-anchored browse search is particularly helpful for known-item searches that are often used for music materials and prolific literary authors.

    Currently, Primo provides browse search options for names (name portion only ($a,$q,$d)) and name/title headings used as subjects. For prolific authors, it is not unusual to find thousands of name/title headings lumped under the composers or authors name, with “20+ records”…

    326 votes
    2 comments  ·  User Functionality  ·  Admin →
    How important is this to you?

  16. Enable retrieval with/without/compound hyphens in Hebrew

    It is very important to enable the search in Primo with and without hyphen to retrieve all relevant records (with hyphen, without hyphen and as compound words).
    Some examples of current discrepancies in retrieval are:

    צפון-קרוליינה retrieved 2 results
    צפון קרוליינה retrieved 486 results

    עת-מול retrieved zero results
    עת מול retrieved 83 results, including the title עת-מול : עתון לתולדות ארץ ישראל ועם ישראל. ‬

    searching using the pre-filter Title and limiting to 2010-2021 for
    ארצות הברית retrieves 71 results
    ארצות-הברית

    97 votes
    7 comments  ·  User Functionality  ·  Admin →
    How important is this to you?

  17. Enable search and browse also for item call numbers, not only holdings

    Hi

    We switched to Primo VE some months ago and are really missing a call number index that shows all our call numbers, in items as well as in holdings.

    https://slidetodoc.com/three-types-of-call-numbers-in-alma-yoel

    "Item Call Number – is it in Primo VE search indexes?
    • The item call number cannot be added as a Primo VE search index.
    • Of the three call numbers only the “Holding Call Number” can be added as a Primo VE search index."

    Our call number index is set to "callnumber.4 – Shelving control number call number", our item call numbers are type 4, but they are…

    569 votes
    4 comments  ·  User Functionality  ·  Admin →
    How important is this to you?

  18. "Report To Ex Libris" for CDI issues

    Currently it is only possible to report Collection and Portfolios issues via the "Report to Ex Libris" functionality of Alma.
    Colleagues from our e-resources department (who also manage most of the CDI settings) would be glad to use this reporting tool also for CDI issues: wrong URLs, incorrect "Full Text Rights in CDI", etc.

    Please, provide a CRM Cateogry "CDI" in the form and include some CDI data (like now Collection ID, Portfolio ID).
    This would make it much easier for us to report CDI problems, and support team would also benefit from standardized requests.

    122 votes
    1 comment  ·  User Functionality  ·  Admin →
    How important is this to you?

  19. Alerts in a consortium with NZ: send alerts for records added to the inventory of the institution of the user

    The alert functionality is not really functional in a library network with a Network Zone. Users get an alert when a new bibliographic record is created in the Network Zone, but most users don't care about new acquisitions in other institutions. What they want is to be alerted on new acquisitions in their own institution. This means: to get an alert when a new bibrecord is added to the inventory of of their IZ (not only by creating a new record but also by adding a holding or portfolio to an existing record in the NZ).
    Our request is to…

    98 votes
    3 comments  ·  User Functionality  ·  Admin →
    How important is this to you?

  20. Include call number for physical items in Excel / CSV Export

    Thank you for adding the option to export results in Primo to Excel and CSV.

    Please could the call number for physical items be added as an extra column in the export. When clients export results from Primo, their intention is also to look for those items that are physical on the shelves and without the call number, they again have to access each record's link to obtain the call number.

    256 votes
    20 comments  ·  User Functionality  ·  Admin →
    How important is this to you?
2 4
  • Don't see your idea?

Primo

Categories

Feedback and Knowledge Base

(thinking…)