Skip to content

How can we improve Primo?

← Primo

Add an option to "expand my results" from the "no records found" page

Currently the "no records found" page doesn't provide an option to "expand my results". Since the default behavior is to search without that option, a properly formed query for an existing item outside our collections yields the discouraging no results page. The message provides suggestions like "check your spelling." Please provide an option to try the search again with "expand my results". Ideally, Primo would know ahead of time if such an expansion would yield results and would only offer it if that was the case.

72 votes
Gary Kaplan shared this idea  ·   ·  Admin →

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Submitting...
An error occurred while saving the comment
  • Blake Galbreath commented  · 

    How does this work? I don't see it mentioned in the release notes. And I can't seem to force it to work in our November release sandbox.

  • Gary Kaplan commented  · 

    Yes! This would help so much. We don't want to flood folks with stuff we don't have by default, but we're answering a lot of questions from people who paste in a citation and get zero results. Trying to explain how to expand the results gracefully is a challenge.

  • Anonymous commented  · 

    Really good idea, sorely miss something like this

  • Kathy Norton commented  · 

    Offering the option at the point of need. Great idea!

Primo: User Interface

Categories

Feedback and Knowledge Base

(thinking…)