Primo

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  1. Improve Primo RTA status for items that are in transit, on order, in processing, missing, etc.

    Right now if an item is not available, then the item says "Checked out..." even if the item isn't actually checked out. In Alma, the status is under "Process type" and we want this more detailed "Process type" to be displayed to our users instead of just "Checked out.." for everything that isn't available. This is really confusing if the item is missing or being processed by our technical staff. We need to be able to tell users more detail. We have had several users request our library order a book and then when the book is being processed it…

    559 votes
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    Thank you for this idea. It is now available in Primo VE, Primo VE now allows you to display enhanced availability statuses in the brief display, specifically for records with the availability status Not Available. With this enhancement Primo VE takes advantage of the platform while calculating the real time availability of records, enriching it with more information from the items level.

  2. Add next and previous arrows to detail display

    Instead of forcing the user to close the detail display to then click on the details of another record, the idea would be to add next and previous arrows or buttons to the detail display to allow the user to see the next or previous records details.

    449 votes
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  3. Export search results to Excel (or delimited file)

    When a user gets several hundred search results, they would like to be able to download a list of the entire search results. This is a feature that faculty routinely use. They may then have a faculty assistant check out some of the books.

    There is no way in Primo to capture an entire set of search results and do anything with it, such as export.

    The ability to export a set of search results was a feature in the Aleph OPAC. There is no feature parity in Primo. Users have already noted the lack of this feature.

    447 votes
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  4. Summary Holdings Display>Primo VE

    Summary Holdings Display>Primo VE
    We would like our summary holdings to display one "click/screen" earlier than they do now.

    For example,

    https://col-hope.primo.exlibrisgroup.com/discovery/fulldisplay?docid=alma991001380029704767&context=L&vid=01COLHOPE:HOPE&searchscope=MyInstandCI&tab=Everything&lang=en

    Users first have to click on the little arrow on the right of a holdings location before viewing the summary holdings statement.

    We would like the summary holdings to display as a third line under the initial location data.

    How it displays now:
    Van Wylen Library
    Available, Bound Journals Section 3rd Floor ; HF5601 .N53

    How we want it to display
    Van Wylen Library
    Available, Bound Journals Section 3rd Floor ; HF5601 .N53
    Summary…

    417 votes
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  5. Better display of subcategories in database-search in Primo

    In the Database search in Primo, to show subcategories you have to click the little arrow in front of the top category. This is not intuitive for end users, and this is actually the feedback that we get most often.

    It would be much better if clicking on a top category both did a search for records in this category and at the same time opened the subcategories.

    This would enable the user to see all the databases in one category, and at the same time display the possibillity to narrow down to a subcategory if necessary.

    I hope that…

    374 votes
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  6. Journals A-Z: Subject-indexing or discipline-indexing of titles

    Librarians and faculty members alike would like the ability to search the Journals A-Z list by subject or discipline. This is available in SFX's A-Z/Journal Title Finder functionality, and would be highly useful in Primo as well. User Services and Teaching/IL Librarians would use it to create Subject Guides and other instructional materials, while Collections Librarians would use it to help in acquisitions decision-making. Faculty members would like to refer students to quick lists of discipline-specific resources, as well as use such lists for their own current awareness and professional development.

    356 votes
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  7. Ex Libris should allow customers to call or have an online chat with their support team

    We are disappointed with the technical support service provided by Ex Libris. We strongly believe that Ex Libris should provide customers with more effective, prompt and interactive service.

    There should be an option to call or chat online in real time with a support person who has a sound understanding of the product in question. This would be in line with all system vendors we have previously dealt with.

    We appreciate that there will be some issues that are designated as bugs or enhancements and will require more in depth investigation. However, a direct call/chat option with a properly trained…

    347 votes
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    7 comments  ·  Primo VE  ·  Admin →
  8. Separate the Audiovisual facet for Primo Central Index (PCI) into video and audio

    Users doing targeted searches incorporating facets to find specific types of resources on specific topics want to be able to do just that - target. Our users tell us that their searches are made more difficult by having to sift through a long list of irrelevant format results, including Video when they just want Audio, and Audio when they want only Video. This is even more frustrating for users when they can see by the display type that the list could so easily have been made shorter.

    Remote PCI resources under the Resource Type of facets:rsrctype of media and Prefilter…

    335 votes
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  9. 'pin' \ save to eshelf all items of a specific search

    Add the ability to 'pin' all results of a specific search, without having to manually select them.

    The classic UI has the option to save all items in a specific page to eshelf, this is missing from the NUI and it also doesn't offer a full solution. Users asked for the ability to add all results of a certain search to their eshelf with one click.

    286 votes
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  10. Ability to select which location appears first

    When there are titles held in multiple locations, enable the ability to determine which location will appear first in the record.

    258 votes
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  11. Make facets sticky by default for the session

    I would like to suggest that Primo's facets should be sticky by default (or at least that this should be a configuration option). The "Reset filters" link right below the selected filters implies that filters will stick unless reset; users find this confusing. I agree with other posters' points about the lock icon being visible at all times, and that a selection of New Search should automatically clear sticky facets, but otherwise, I would like to propose that facets should stick unless the user either selects New Search, or clicks "Reset filters" (perhaps this could be renamed "Clear filters"). This…

    254 votes
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  12. Offer a select and "renew selected" option in Primo Loans tab

    Under the Primo 'Loans' tab, users currently have the ability the ability to renew individual titles, or "renew all". But they cannot select particular titles and renew only those.

    We have had several patrons complain about this lack of functionality as they only want to renew books when the original loan period requires them to (i.e. they don't want to renew early) so that they get the maximum loan periods allowed.

    A "renew selected" feature on the Primo Loans tab would improve the user experience.

    252 votes
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  13. menu tile urls must be customizable by language

    Currently its not possible to define language specific URLs in the Backoffice for the main menu tile.
    Localization in Primo is possible for nearly all labels and functionalities and we think this is a must have.

    245 votes
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  14. My Library Card - Personal Details ability to Disable Edit option

    Currently patrons can access the area

    My Library Card/Personal Details

    Where there is an option to edit their details (address, phone number etc).

    As our borrower details all come from corporate systems we would like to disable the edit function as, for example, students changing/updating any details such as their address should occur via the student record system not in Primo as a standalone action which will lead to confusion.
    In the old UI there was at least a tip on the edit page:
    "Changes to e-mail address and text message number will be reflected in Primo only."

    It would…

    235 votes
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  15. New UI: Set automatically the cursor in the search box

    Hello,

    A feature that many users would like to see in the Primo new UI is to have the cursor already in the search box when they open the page. The user would be able to type directly their query and not have to click first in the search box. In the Primo classic UI, the cursor was already in the search box.

    The SF case 00508525 was about the same issue.

    Thank you.

    186 votes
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  16. Institutions are able to choose how a record is selected as the record to appear in the results list as part of the frbr process

    Where there are different editions of a work available, Primo groups these and uses the record with the richest metadata to display as the top record in the results list. Often this is not the most recent edition of the work. This can be misleading for users who believe the edition appearing in the results list to be the latest edition and so seek this out. For us, this has meant requests for items held on off-campus stores have been requested rather than a more recent edition held on the open stacks. I would like to suggest, therefore, that institutions…

    177 votes
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    You can now define the preferred record displayed for FRBR to be the recent edition – this is coming with Primo November 2020 release and already released for Primo VE in Q2 2020, as part of NERS 6230 – Enable option to favour latest edition of bibliographic work to top the FRBR group.

  17. My Library Card - Display Renew icon for all loans (New UI)

    There is no Renew icon for the loans that can't be renewed in Primo now.It made library patrons puzzled when they can't renew some loans, Because they can't find the Renew Icon.It would be very useful to display the Renew icon for all loans.When the loans can't be renewed,the icon can be another one and the patrons would be prompted for the reason.

    158 votes
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  18. Lateral linking as standard option for more fields

    At this moment, lateral links are available OTB for authors and subjects; and can be implemented for local fields.
    We ‘d like lateral linking to be a standard option for more fields like : ispartof, relation and unititle.
    Use case is a series link in tab Details.

    147 votes
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  19. Session timeout 'Keep me alive' customization

    Right now, Primo is only set to have a 30 minute window before the 'Keep Me Alive' timeout feature appears.

    As someone who uses this button frequently, it would be nice if we could customize the amount of time Primo allows before this 'Keep me Alive' button appears (ie 60 min. 6 hours, 12 hours, etc.) in the BO somehow.

    145 votes
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  20. Find Databases in Primo without Metalib

    Primo shall provide an Out-Of-The-Box A-Z databases list that references data from the ILS as an alternative to the current Primo find Databases function that relies on MetaLib,

    143 votes
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